InsightArise Cars美国车主投诉指数
简体中文

2019 款 BMW X3 问题、投诉与召回

较少 平稳

NHTSA 收到 2019 款 BMW X3 的车主投诉共 167 条,折合每车龄年 21.8 条,以同车龄的车来说投诉比一般车少(投诉指数 0.52;1.00 为全部跟踪车型的平均)。在我们跟踪的 76 款 2019 款车中,它的每年投诉数由少到多排第 27 名。与 BMW 其他车型相比,它的投诉率高 87%;与其他豪华 SUV相比则高 45%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2019-02-21 与 2026-08-25 之间。 事故发生到提交投诉的中位延迟:11 天。

167投诉
21.8每车龄年投诉数
0.52投诉指数 对比全部跟踪车型
10召回
3.6%涉及碰撞或起火的比例
42近 12 个月

分析

前一年款(2018)每年 8.4 条,比这一年款少。后一年款(2020)每年 16.3 条,比这一年款少。2019 款上路前两年累计 40 条投诉,比同年款车的平均低 50%。

最常见的问题类别是电气(占投诉 29.9%),其次是发动机(22.8%)与内饰与配置(15.6%)。电气类投诉在这里的比例是全部跟踪车型的 1.9 倍。在电气类投诉里,车主最常提到 “antenna”、“fin”、“emergency system”、“shark”与“telematics control”。有 6 条投诉(3.6%)提到碰撞或起火;车主报告 3 人受伤、0 人死亡。

一半的事故发生在年款起算 64 个月内;最集中的时期是五年以后(占 56%)。近 12 个月新增 42 条投诉,前 12 个月是 40 条,速度大致平稳。

NHTSA 列出该年款 10 项安全召回。 有 53% 的投诉落在召回已处理的部件范围。

投诉指数

  • 对比全部跟踪车型0.52
  • 对比 BMW 其他车型1.87
  • 对比其他 2019 年款0.48
  • 对比其他豪华 SUV1.45
  • 上路前两年的投诉数 · 对比同年款平均 (40)0.5
  • 第 27 名/共 76 · 2019排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

BMW X3 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 电气50 · 29.9% · 1.9×
  • 发动机38 · 22.8% · 1.03×
  • 内饰与配置26 · 15.6% · 1.74×
  • 车身与结构24 · 14.4% · 1.57×
  • 刹车11 · 6.6% · 1.09×
  • 驾驶辅助系统5 · 3.0% · 0.52×
  • 变速箱/动力系统4 · 2.4% · 0.21×
  • 灯光4 · 2.4% · 1.54×

对比全部车型: 1.00 = 全部车型平均

电气 · 投诉中常见的词

  • antenna19
  • fin14
  • emergency system14
  • shark13
  • telematics control11
  • roof-mounted9

发动机 · 投诉中常见的词

  • coolant23
  • filter housing9
  • oil filter10
  • cooling system8
  • engine28
  • leaking12

内饰与配置 · 投诉中常见的词

  • feature6
  • lane departure4
  • vibration4
  • opens3
  • hatch3
  • setting3

问题分类: 电气 · 发动机 · 车身与结构 · 内饰与配置

投诉提交的年份

2019: 29 29 2019 2020: 11 11 2020 2021: 10 10 2021 2022: 11 11 2022 2023: 9 9 2023 2024: 28 28 2024 2025: 45 45 2025 2026: 24 24 2026
  • 报告碰撞: 5
  • 报告起火: 1
  • 受伤: 3
  • 死亡: 0

事故发生时的车龄

  • 1 年内19.2%
  • 1–2 年5.4%
  • 2–3 年6.6%
  • 3–5 年13.2%
  • 5 年以上55.7%

事故车龄中位数: 64 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2019 · 豪华 SUV

车型投诉每车龄年投诉数投诉指数
2019 Lexus RX00.00.0
2019 Mercedes-Benz GLE324.20.1
2019 Audi Q5506.50.15
2019 Audi Q7617.90.19
2019 Mercedes-Benz GLC688.90.21
2019 BMW X316721.80.52
2019 BMW X518323.80.57
2019 Acura MDX19325.10.6

安全召回 (10)

STRUCTURE 案号 24V764000 · 2024-10-15

摘要: BMW of North America, LLC (BMW) is recalling certain 2018-2022 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X3 M vehicles. The attachment for the rear cargo rail may become damaged in a rear crash and result in the cargo rail detaching.

风险: Interior rear cargo rail detachment during a crash can increase the risk of injury.

处置: Dealers will replace the rear cargo rail attachment bolts, free of charge. Owner notification letters were mailed December 12, 2024. Owners may contact BMW customer service at 1-800-525-7417. Vehicles in this recall were previously remedied for this issue under recall number 24V-534 and will need to have the new repair completed.

STRUCTURE 案号 24V534000 · 2024-07-17

摘要: BMW of North America, LLC (BMW) is recalling certain 2018-2023 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X3 M vehicles. The attachment for the interior cargo rail may become damaged in a rear crash and result in the cargo rail detaching.

风险: Interior cargo rail detachment during a rear crash can increase the risk of injury.

处置: Dealers will replace the rear cargo rail attachment bolts, free of charge. Owner notification letters were mailed January 2, 2024. Owners may contact BMW customer service at 1-800-525-7417.

AIR BAGS:FRONTAL 案号 21V521000 · 2021-07-08

摘要: BMW of North America, LLC (BMW) is recalling certain 2018-2019 X3 sDrive30i, X3 xDrive30i, X3 M40i and 2019 X4 xDrive30i, and X4 M40i vehicles. The front passenger seat occupant classification system may have been improperly assembled, which could result in the misclassification of the seat as unoccupied, and deactivate the front air bag.

风险: A deactivated front air bag will not deploy in the event of a crash, increasing the risk of injury.

处置: Dealers will replace the seat foam, which includes the occupant classification system, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact BMW customer service at 1-800-525-7417.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案号 21V096000 · 2021-02-19

摘要: BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

风险: If the driver relies on only the rearview camera image, the missing or reduced rearview image view can increase the risk of a crash or injury.

处置: BMW will notify owners, and dealers will inspect the rearview camera software and update it if necessary, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 案号 20V152000 · 2020-03-18

摘要: BMW of North America, LLC (BMW) is recalling certain 2019-2020 X4 xDrive30i and X4 M40i, and 2018-2020 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X3M vehicles. The instrument panel casing may not have been tightened properly to the passenger air bag.

风险: In the event of a crash necessitating air bag deployment, the air bag could damage the instrument panel and cause small pieces of the panel to strike the driver or other occupants, increasing the risk of injury.

处置: BMW will notify owners, and dealers will replace the instrument panel casing, free of charge. The recall began May 15, 2020. Owners may contact BMW customer service at 1-800-525-7417.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案号 19V684000 · 2019-09-27

摘要: BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

风险: The lack of an image in the back-up camera display increases the risk of a crash.

处置: BMW will notify owners, and dealers will update the back-up camera software, free of charge. The recall began November 8, 2019. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce at 1-877-877-3735. Toyota owners may contact Toyota customer service at 1-888-270-9371.

SEATS 案号 19V563000 · 2019-07-31

摘要: BMW of North America, LLC (BMW) is recalling certain 2018-2019 X3 sDrive30i, xDrive30i and M40i and 2019 X4 xDrive30i and M40i vehicles. The front seatback frames may have been improperly welded, allowing the seatback to unexpectedly fold forward or rearward.

风险: In the event of a crash, there is an increased risk of injury if the seatback folds forward or rearward.

处置: BMW will notify owners, and dealers will replace the front seats, free of charge. The recall began September 27, 2019. Owners may contact BMW customer service 1-800-525-7417.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE 案号 19V291000 · 2019-04-10

摘要: BMW of North America, LLC (BMW) is recalling certain 2019 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X4 M40i vehicles. The instrument panel assembly may have been improperly manufactured, possibly affecting the deployment of the passenger's frontal air bag.

风险: If the front passenger air bag does not deploy properly in the event of a crash, the occupant has an increased risk of injury.

处置: BMW will notify owners, and dealers will replace the instrument panel assembly, free of charge. The recall began June 3, 2019. Owners may contact BMW customer service at 1-800-525-7417.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER 案号 18V453000 · 2018-07-06

摘要: BMW of North America, LLC (BMW) is recalling certain 2018-2019 BMW X3 sDrive30i, X3 xDrive30i, X3 M40i and certain 2019 X4 xDrive30i and X4 M40i vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating, potentially reducing rear brake performance.

风险: A reduction of braking performance can increase the risk of a crash.

处置: BMW will notify owners, and dealers will bleed the rear brake circuit, free of charge. The recall began August 31, 2018. Owners may contact BMW customer service at 1-800-525-7417.

LANE DEPARTURE: LANE KEEP: STEERING ASSIST 案号 18V374000 · 2018-06-06

摘要: BMW of North America, LLC (BMW) is recalling certain 2018-2019 BMW X3 xDrive30i, X3 sDrive30i, and X3 M40i vehicles equipped with the "Active Lane Keeping Assistant" option. The steering wheel may be incompatible with the lane keeping assistant function and may not detect if the driver's hands are off the wheel.

风险: If the sensors do not properly detect the driver's hands are off the wheel, the driver may not be alerted by one or more warning signals, increasing the risk of a crash.

处置: BMW will notify owners, and dealers will inspect the steering wheel, replacing it if necessary, free of charge. The recall began on July 19, 2018. Owners may contact BMW customer service at 1-800-525-7417.

怎么查你的车有没有未完成的召回 ›

缺陷调查

跟踪的年款没有 NHTSA 调查。

常见问题

2019 款 BMW X3 有多少投诉?

NHTSA 收到 2019 款 BMW X3 共 167 条投诉,约每车龄年 21.8 条。

2019 款 BMW X3 最常见的问题是什么?

最常见的类别是电气,占投诉的 29.9%。

2019 款 BMW X3 有召回吗?

NHTSA 列出该年款 10 项安全召回。

2019 款 BMW X3 现在还有人在投诉吗?

近 12 个月新增 42 条投诉,前 12 个月是 40 条,速度大致平稳。

2019 款 BMW X3 跟同类车比起来如何?

NHTSA 收到 2019 款 BMW X3 的车主投诉共 167 条,折合每车龄年 21.8 条,以同车龄的车来说投诉比一般车少(投诉指数 0.52;1.00 为全部跟踪车型的平均)。在我们跟踪的 76 款 2019 款车中,它的每年投诉数由少到多排第 27 名。与 BMW 其他车型相比,它的投诉率高 87%;与其他豪华 SUV相比则高 45%。