InsightArise Cars美国车主投诉指数
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2021 款 BMW X3 问题、投诉与召回

少很多 升温

NHTSA 收到 2021 款 BMW X3 的车主投诉共 106 条,折合每车龄年 18.7 条,以同车龄的车来说投诉比一般车少很多(投诉指数 0.44;1.00 为全部跟踪车型的平均)。在我们跟踪的 85 款 2021 款车中,它的每年投诉数由少到多排第 39 名。与 BMW 其他车型相比,它的投诉率高 60%;与其他豪华 SUV相比则高 24%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2020-10-27 与 2026-08-25 之间。 事故发生到提交投诉的中位延迟:9 天。

106投诉
18.7每车龄年投诉数
0.44投诉指数 对比全部跟踪车型
11召回 · ⚠ 1
4.7%涉及碰撞或起火的比例
41近 12 个月

分析

前一年款(2020)每年 16.3 条,比这一年款少。后一年款(2022)每年 15.0 条,比这一年款少。2021 款上路前两年累计 22 条投诉,比同年款车的平均低 64%。

最常见的问题类别是电气(占投诉 23.6%),其次是发动机(21.7%)与内饰与配置(13.2%)。电气类投诉在这里的比例是全部跟踪车型的 1.5 倍。在电气类投诉里,车主最常提到 “electrical system”、“notification electrical”、“system recall”、“amount recall”与“exceeded reasonable”。有 5 条投诉(4.7%)提到碰撞或起火;车主报告 1 人受伤、0 人死亡。

一半的事故发生在年款起算 46 个月内;最集中的时期是第三到第五年(占 42%)。近 12 个月新增 41 条投诉,前 12 个月是 26 条,投诉速度在升温。

NHTSA 列出该年款 11 项安全召回,其中 1 项带有勿驾驶或停户外警告。 有 45% 的投诉落在召回已处理的部件范围。有 1 项 NHTSA 缺陷调查涵盖该年款,最近一项是“Pedestrian alert sounds”(2023-01-27 开启,已于 2023-08-07 结案)。

投诉指数

  • 对比全部跟踪车型0.44
  • 对比 BMW 其他车型1.6
  • 对比其他 2021 年款0.49
  • 对比其他豪华 SUV1.24
  • 上路前两年的投诉数 · 对比同年款平均 (22)0.36
  • 第 39 名/共 85 · 2021排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

BMW X3 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 电气25 · 23.6% · 1.5×
  • 发动机23 · 21.7% · 0.98×
  • 内饰与配置14 · 13.2% · 1.47×
  • 车身与结构13 · 12.3% · 1.34×
  • 其他7 · 6.6% · 3.65×
  • 刹车5 · 4.7% · 0.77×
  • 驾驶辅助系统4 · 3.8% · 0.66×
  • 变速箱/动力系统3 · 2.8% · 0.24×

对比全部车型: 1.00 = 全部车型平均

电气 · 投诉中常见的词

  • electrical system16
  • notification electrical12
  • system recall12
  • amount recall12
  • exceeded reasonable12
  • reasonable amount12

发动机 · 投诉中常见的词

  • starter6
  • north america4
  • engine16
  • oil pump4
  • oil pressure4
  • fire6

内饰与配置 · 投诉中常见的词

  • glass7
  • hit sunroof3
  • exploding3
  • passengers3
  • safety recall3
  • remedy3

问题分类: 电气 · 发动机 · 车身与结构 · 内饰与配置

投诉提交的年份

2020: 3 3 2020 2021: 15 15 2021 2022: 4 4 2022 2023: 13 13 2023 2024: 18 18 2024 2025: 22 22 2025 2026: 31 31 2026
  • 报告碰撞: 3
  • 报告起火: 2
  • 受伤: 1
  • 死亡: 0

事故发生时的车龄

  • 1 年内17.9%
  • 1–2 年5.7%
  • 2–3 年11.3%
  • 3–5 年42.5%
  • 5 年以上22.6%

事故车龄中位数: 46 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2021 · 豪华 SUV

车型投诉每车龄年投诉数投诉指数
2021 Lexus NX173.00.07
2021 Mercedes-Benz GLC6311.10.26
2021 Lexus RX7012.30.29
2021 Audi Q77112.50.3
2021 Mercedes-Benz GLE8815.50.37
2021 Audi Q59917.50.42
2021 BMW X510318.20.43
2021 BMW X310618.70.44

安全召回 (11)

ELECTRICAL SYSTEM:STARTER ASSEMBLY 案号 26V438000 · 2026-07-08

摘要: BMW of North America, LLC (BMW) is recalling certain 2023-2024 Toyota Supra, 2022-2025 2 Series Coupe, 2021-2023 5 Series, 2022-2026 Z4, 2023-2024 4 Series Gran Coupe, 4 Series Convertible, 4 Series Coupe, 3 Series, 2021-2025 X4, and 2021-2024 X3 vehicles. Please see the recall report for a complete list of all models. The engine starter may overheat and catch fire due to wear on an internal component.

风险: Fire increases the risk of injury.

处置: Dealers will replace the engine starter, free of charge. Owner notification letters are expected to be mailed on August 28, 2026. Owners may contact BMW customer service at 1-800-525-7417 or Toyota's customer service at 1-800-331-4331. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning August 28, 2026. This recall is an expansion of previous NHTSA recall 26V056.

ELECTRICAL SYSTEM:STARTER ASSEMBLY 案号 26V056000 · 2026-01-30

摘要: BMW of North America, LLC (BMW) is recalling certain 2021-2023 Toyota Supra, 2022-2023 2 Series Coupe, 2021-2024 5 Series (xDrive), 2021-2022 Z4, 2022-2024 4 Series (Gran Coupe), 2021-2024 4 Series (Convertible and xDrive Convertible), 2021-2023 4 Series (Coupe), 2021-2024 3 Series, 2021-2023 X4, 2021-2024 X3 vehicles. Please see the recall report for a complete list of all models. The engine starter may overheat and catch fire due to wear on an internal component.

风险: Fire increases the risk of injury.

处置: Dealers will replace the engine starter, free of charge. Owner notification letters were mailed July 21, 2026. Owners may contact BMW customer service at 1-800-525-7417 or Toyota's customer service at 1-800-331-4331. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 24, 2026.

ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY 案号 25V636000 · 2025-09-23

⚠ 停在户外/勿驾驶警告

摘要: BMW of North America, LLC (BMW) is recalling certain 2019-2021 BMW 330i, 2019-2022 BMW Z4, 2020-2022 BMW 530i, X3, X4, Toyota Supra, 2021-2022 BMW 430i, 430i Convertible, and 2022 BMW 230i vehicles. The engine starter relay may corrode, causing the relay to overheat and short circuit.

风险: A short circuit in the starter relay may increase the risk of a fire.

处置: Owners are advised to park their vehicles outside and away from structures until the remedy is complete. Dealers will replace the engine starter, free of charge. Owner notification letters were mailed February 6, 2026. Owners may contact BMW customer service at 1-800-525-7417. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov November 14, 2025.

STRUCTURE 案号 24V764000 · 2024-10-15

摘要: BMW of North America, LLC (BMW) is recalling certain 2018-2022 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X3 M vehicles. The attachment for the rear cargo rail may become damaged in a rear crash and result in the cargo rail detaching.

风险: Interior rear cargo rail detachment during a crash can increase the risk of injury.

处置: Dealers will replace the rear cargo rail attachment bolts, free of charge. Owner notification letters were mailed December 12, 2024. Owners may contact BMW customer service at 1-800-525-7417. Vehicles in this recall were previously remedied for this issue under recall number 24V-534 and will need to have the new repair completed.

STRUCTURE 案号 24V534000 · 2024-07-17

摘要: BMW of North America, LLC (BMW) is recalling certain 2018-2023 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X3 M vehicles. The attachment for the interior cargo rail may become damaged in a rear crash and result in the cargo rail detaching.

风险: Interior cargo rail detachment during a rear crash can increase the risk of injury.

处置: Dealers will replace the rear cargo rail attachment bolts, free of charge. Owner notification letters were mailed January 2, 2024. Owners may contact BMW customer service at 1-800-525-7417.

SEATS 案号 23V211000 · 2023-03-29

摘要: BMW of North America, LLC (BMW) is recalling certain 2019-2021 330i, 330i xDrive, M340i xDrive, 2020-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, 2021 X3 xDrive30e, X4 xDrive30i, and X4M vehicles. The seat frame may not have been welded properly to the seat rails.

风险: An improperly welded seat frame may not properly restrain the occupant during a crash, increasing the risk of injury.

处置: Dealers will replace the seat frame and back rest, free of charge. Owner notification letters were mailed May 22, 2023. Owners may contact BMW customer service at 1-800-525-7417.

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY 案号 21V199000 · 2021-03-24

摘要: BMW of North America, LLC (BMW) is recalling certain 2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, and X4, and 2021 X4 xDrive30i vehicles. The inlet check valve weld may fail, allowing the filling pipe to separate from the fuel tank.

风险: Fuel may leak through the failed weld, increasing the risk of a fire.

处置: BMW will notify owners, and dealers will replace the fuel tank, free of charge. The recall is scheduled to begin May 17, 2021. Owners were also contacted by telephone. To date, all repairs have been done. No further owner notification letters will be sent. Owners may contact BMW customer service at 1-800-525-7417.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案号 21V096000 · 2021-02-19

摘要: BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

风险: If the driver relies on only the rearview camera image, the missing or reduced rearview image view can increase the risk of a crash or injury.

处置: BMW will notify owners, and dealers will inspect the rearview camera software and update it if necessary, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案号 20V598000 · 2020-09-30

摘要: BMW of North America, LLC (BMW) is recalling certain 2020-2021 X3 sDrive 30i, X3 xDrive 30i, X3M 40i, X3 xDrive 30e, X4 xDrive 30i, X4M 40i, 530i, 540i, 540i xDrive, M550i xDrive, M5, 550e, 550e xDrive, and 550e iPerformance vehicles. A small portion of the rearview image may be slightly obscured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

风险: If the driver relies on only the rearview camera image, the reduced rearview image view can increase the risk of a crash or injury.

处置: BMW will notify owners, and dealers will inspect and, if necessary, program the rearview camera with updated software. The recall began November 18, 2020. Owners may contact BMW customer service at 1-800-525-7417.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案号 20V601000 · 2020-09-30

摘要: BMW of North America, LLC (BMW) is recalling certain 2020-2021 530e, 530e xDrive, 530e iPerformance and X3 xDrive30e and MINI Cooper Countryman All4 SE, 2020 BMW i8, and 2021 330e, 330e xDrive, 745Le xDrive and X5 xDrive45e vehicles. Debris may have entered one or more of the hybrid battery cells during their production.

风险: The debris could result in a short-circuit, increasing the risk of fire or injury.

处置: BMW will inspect and, if necessary, replace the battery module free of charge. The remedy is currently being developed. Until the remedy is completed, drivers are instructed to not charge their vehicles. Drivers are instructed to not drive in manual mode, sport mode, and to not use the shift paddles. Owners were notified of the safety risk October 23, 2020. The recall began November 24, 2020. Owners may contact BMW customer service at 1-800-525-7417.

ELECTRICAL SYSTEM:12V/24V/48V BATTERY 案号 20V490000 · 2020-08-18

摘要: BMW of North America, LLC (BMW) is recalling certain 2021 330e and X5 xDrive45e, 2020-2021 X3 xDrive30e, and 2020 MINI Countryman SE ALL4 vehicles. Loose welding beads may form a conductive path between the hybrid battery cells which could lead to a short-circuit.

风险: A short-circuited hybrid battery may increase the risk of a fire.

处置: BMW will notify owners, and dealers will inspect and, if necessary, replace the battery modules, free of charge. BMW issued owners an interim notification on October 16, 2020. Although potentially affected BMW owners received interim owner notification letters, all potentially affected BMW owner vehicles have been remedied; therefore, BMW Final owner notification letters will not be necessary. Owners may contact BMW customer service at 1-800-525-7417.

怎么查你的车有没有未完成的召回 ›

缺陷调查

常见问题

2021 款 BMW X3 有多少投诉?

NHTSA 收到 2021 款 BMW X3 共 106 条投诉,约每车龄年 18.7 条。

2021 款 BMW X3 最常见的问题是什么?

最常见的类别是电气,占投诉的 23.6%。

2021 款 BMW X3 有召回吗?

NHTSA 列出该年款 11 项安全召回。 有 1 项 NHTSA 缺陷调查涵盖该年款,最近一项是“Pedestrian alert sounds”(2023-01-27 开启,已于 2023-08-07 结案)。

2021 款 BMW X3 现在还有人在投诉吗?

近 12 个月新增 41 条投诉,前 12 个月是 26 条,投诉速度在升温。

2021 款 BMW X3 跟同类车比起来如何?

NHTSA 收到 2021 款 BMW X3 的车主投诉共 106 条,折合每车龄年 18.7 条,以同车龄的车来说投诉比一般车少很多(投诉指数 0.44;1.00 为全部跟踪车型的平均)。在我们跟踪的 85 款 2021 款车中,它的每年投诉数由少到多排第 39 名。与 BMW 其他车型相比,它的投诉率高 60%;与其他豪华 SUV相比则高 24%。