InsightArise Cars美国车主投诉指数
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2018 款 BMW X3 问题、投诉与召回

少很多 降温

NHTSA 收到 2018 款 BMW X3 的车主投诉共 76 条,折合每车龄年 8.6 条,投诉比一般车少很多(投诉指数 0.21;1.00 为全部跟踪车型的平均)。在我们跟踪的 76 款 2018 款车中,它的每年投诉数由少到多排第 16 名。与 BMW 其他车型相比,它的投诉率低 28%;与其他豪华 SUV相比则低 39%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2018-02-09 与 2026-10-04 之间。 事故发生到提交投诉的中位延迟:17 天。

76投诉
8.6每车龄年投诉数
0.21投诉指数 对比全部跟踪车型
11召回
7.9%涉及碰撞或起火的比例
14近 12 个月

分析

后一年款(2019)每年 21.8 条,比这一年款多。2018 款上路前两年累计 13 条投诉,比同年款车的平均低 85%。

最常见的问题类别是电气(占投诉 27.6%),其次是发动机(26.3%)与车身与结构(14.5%)。电气类投诉在这里的比例是全部跟踪车型的 1.8 倍。有 6 条投诉(7.9%)提到碰撞或起火;车主报告 2 人受伤、0 人死亡。

一半的事故发生在年款起算 79 个月内;最集中的时期是五年以后(占 66%)。近 12 个月新增 14 条投诉,前 12 个月是 25 条,减少 44%。

NHTSA 列出该年款 11 项安全召回。

投诉指数

  • 对比全部跟踪车型0.21
  • 对比 BMW 其他车型0.72
  • 对比其他 2018 年款0.18
  • 对比其他豪华 SUV0.61
  • 上路前两年的投诉数 · 对比同年款平均 (13)0.15
  • 第 16 名/共 76 · 2018排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

BMW X3 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 电气21 · 27.6% · 1.75×
  • 发动机20 · 26.3% · 1.18×
  • 车身与结构11 · 14.5% · 1.59×
  • 未指明或其他7 · 9.2% · 1.02×
  • 安全气囊与安全带5 · 6.6% · 1.74×
  • 刹车4 · 5.3% · 0.88×
  • 转向4 · 5.3% · 0.83×
  • 驾驶辅助系统2 · 2.6% · 0.45×

对比全部车型: 1.00 = 全部车型平均

问题分类: 电气 · 发动机 · 车身与结构 · 未指明或其他

投诉提交的年份

2018: 7 7 2018 2019: 6 6 2019 2020: 5 5 2020 2021: 2 2 2021 2022: 3 3 2022 2023: 5 5 2023 2024: 14 14 2024 2025: 24 24 2025 2026: 10 10 2026
  • 报告碰撞: 4
  • 报告起火: 2
  • 受伤: 2
  • 死亡: 0

事故发生时的车龄

  • 1 年内17.1%
  • 1–2 年3.9%
  • 2–3 年3.9%
  • 3–5 年9.2%
  • 5 年以上65.8%

事故车龄中位数: 79 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2018 · 豪华 SUV

车型投诉每车龄年投诉数投诉指数
2018 Lexus NX263.00.07
2018 Lexus RX475.30.13
2018 Mercedes-Benz GLE566.40.16
2018 BMW X5728.20.2
2018 BMW X3768.60.21
2018 Mercedes-Benz GLC9911.30.28
2018 Audi Q714316.30.4
2018 Acura MDX17019.30.48
2018 Audi Q520723.60.58

安全召回 (11)

STRUCTURE 案号 24V764000 · 2024-10-15

摘要: BMW of North America, LLC (BMW) is recalling certain 2018-2022 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X3 M vehicles. The attachment for the rear cargo rail may become damaged in a rear crash and result in the cargo rail detaching.

风险: Interior rear cargo rail detachment during a crash can increase the risk of injury.

处置: Dealers will replace the rear cargo rail attachment bolts, free of charge. Owner notification letters were mailed December 12, 2024. Owners may contact BMW customer service at 1-800-525-7417. Vehicles in this recall were previously remedied for this issue under recall number 24V-534 and will need to have the new repair completed.

STRUCTURE 案号 24V534000 · 2024-07-17

摘要: BMW of North America, LLC (BMW) is recalling certain 2018-2023 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X3 M vehicles. The attachment for the interior cargo rail may become damaged in a rear crash and result in the cargo rail detaching.

风险: Interior cargo rail detachment during a rear crash can increase the risk of injury.

处置: Dealers will replace the rear cargo rail attachment bolts, free of charge. Owner notification letters were mailed January 2, 2024. Owners may contact BMW customer service at 1-800-525-7417.

AIR BAGS:FRONTAL 案号 21V521000 · 2021-07-08

摘要: BMW of North America, LLC (BMW) is recalling certain 2018-2019 X3 sDrive30i, X3 xDrive30i, X3 M40i and 2019 X4 xDrive30i, and X4 M40i vehicles. The front passenger seat occupant classification system may have been improperly assembled, which could result in the misclassification of the seat as unoccupied, and deactivate the front air bag.

风险: A deactivated front air bag will not deploy in the event of a crash, increasing the risk of injury.

处置: Dealers will replace the seat foam, which includes the occupant classification system, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact BMW customer service at 1-800-525-7417.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 案号 20V152000 · 2020-03-18

摘要: BMW of North America, LLC (BMW) is recalling certain 2019-2020 X4 xDrive30i and X4 M40i, and 2018-2020 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X3M vehicles. The instrument panel casing may not have been tightened properly to the passenger air bag.

风险: In the event of a crash necessitating air bag deployment, the air bag could damage the instrument panel and cause small pieces of the panel to strike the driver or other occupants, increasing the risk of injury.

处置: BMW will notify owners, and dealers will replace the instrument panel casing, free of charge. The recall began May 15, 2020. Owners may contact BMW customer service at 1-800-525-7417.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案号 19V684000 · 2019-09-27

摘要: BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

风险: The lack of an image in the back-up camera display increases the risk of a crash.

处置: BMW will notify owners, and dealers will update the back-up camera software, free of charge. The recall began November 8, 2019. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce at 1-877-877-3735. Toyota owners may contact Toyota customer service at 1-888-270-9371.

SEATS 案号 19V563000 · 2019-07-31

摘要: BMW of North America, LLC (BMW) is recalling certain 2018-2019 X3 sDrive30i, xDrive30i and M40i and 2019 X4 xDrive30i and M40i vehicles. The front seatback frames may have been improperly welded, allowing the seatback to unexpectedly fold forward or rearward.

风险: In the event of a crash, there is an increased risk of injury if the seatback folds forward or rearward.

处置: BMW will notify owners, and dealers will replace the front seats, free of charge. The recall began September 27, 2019. Owners may contact BMW customer service 1-800-525-7417.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER 案号 18V453000 · 2018-07-06

摘要: BMW of North America, LLC (BMW) is recalling certain 2018-2019 BMW X3 sDrive30i, X3 xDrive30i, X3 M40i and certain 2019 X4 xDrive30i and X4 M40i vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating, potentially reducing rear brake performance.

风险: A reduction of braking performance can increase the risk of a crash.

处置: BMW will notify owners, and dealers will bleed the rear brake circuit, free of charge. The recall began August 31, 2018. Owners may contact BMW customer service at 1-800-525-7417.

EXTERIOR LIGHTING:TURN SIGNAL 案号 18V431000 · 2018-06-21

摘要: BMW of North America, LLC (BMW) is recalling certain 2018 BMW X3 xDrive30i and X3 M40i vehicles. The rear turn signals on the outboard side panel will illuminate red, while the inboard turn signals simultaneously illuminate amber. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

风险: Turn signals that flash multiple colors may confuse other drivers, increasing the risk of a crash.

处置: BMW will notify owners, and dealers will inspect the rear turn signal lights, and replace if necessary, free of charge. The recall began August 20, 2018. Owners may contact BMW customer service at 1-800-525-7417.

LANE DEPARTURE: LANE KEEP: STEERING ASSIST 案号 18V374000 · 2018-06-06

摘要: BMW of North America, LLC (BMW) is recalling certain 2018-2019 BMW X3 xDrive30i, X3 sDrive30i, and X3 M40i vehicles equipped with the "Active Lane Keeping Assistant" option. The steering wheel may be incompatible with the lane keeping assistant function and may not detect if the driver's hands are off the wheel.

风险: If the sensors do not properly detect the driver's hands are off the wheel, the driver may not be alerted by one or more warning signals, increasing the risk of a crash.

处置: BMW will notify owners, and dealers will inspect the steering wheel, replacing it if necessary, free of charge. The recall began on July 19, 2018. Owners may contact BMW customer service at 1-800-525-7417.

STRUCTURE:BODY 案号 18V154000 · 2018-03-07

摘要: BMW of North America, LLC (BMW) is recalling certain 2018 BMW X3 xDrive30i and X3 M40i vehicles. The rear spoiler may not have been properly attached during assembly, or may be missing screws, possibly causing the spoiler to detach while driving.

风险: If the spoiler detaches while driving, it can become a road hazard, increasing the risk of a crash.

处置: BMW will notify owners, and dealers will inspect the spoiler, correcting its attachment as necessary, free of charge. The recall is expected to begin May 1, 2018. Owners may contact BMW customer service at 1-800-525-7417.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 案号 17V719000 · 2017-11-15

摘要: BMW of North America, LLC (BMW) is recalling certain 2018 230i, 230i xDrive, M240i, M240i xDrive, M2, and X3 xDrive 30i SAV vehicles. These vehicles may have an error in the software for the instrument panel, causing the display to not properly illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

风险: If the display does not illuminate during start up or does not illuminate various control and warning symbols while driving, it can increase the risk of a crash.

处置: BMW will notify owners, and dealers will update the instrument cluster display software, free of charge. The recall is expected to begin January 8, 2018. Owners may contact BMW customer service at 1-800-525-7417.

怎么查你的车有没有未完成的召回 ›

调查

跟踪的年款没有 NHTSA 调查。