2018 款 BMW X5 问题、投诉与召回

少很多降温

NHTSA 收到 2018 款 BMW X5 的车主投诉共 72 条，折合每车龄年 8.2 条，投诉比一般车少很多（投诉指数 0.20；1.00 为全部跟踪车型的平均）。在我们跟踪的 76 款 2018 款车中，它的每年投诉数由少到多排第 14 名。与 BMW 其他车型相比，它的投诉率低 31%；与其他豪华 SUV相比则低 42%。

数字只按上路时间标准化，没有除以销量：热销车型的投诉自然比冷门车型多，而且每条投诉未经逐一核实。计算方式

投诉提交日期介于 2018-09-07 与 2026-09-18 之间。事故发生到提交投诉的中位延迟：10 天。

72投诉

8.2每车龄年投诉数

0.2投诉指数对比全部跟踪车型

5召回

5.6%涉及碰撞或起火的比例

11近 12 个月

分析

后一年款（2019）每年 24.5 条，比这一年款多。2018 款上路前两年累计 9 条投诉，比同年款车的平均低 90%。

最常见的问题类别是发动机（占投诉 27.8%），其次是燃油系统（16.7%）与电气（11.1%）。有 4 条投诉（5.6%）提到碰撞或起火；车主报告 3 人受伤、0 人死亡。

一半的事故发生在年款起算 71 个月内；最集中的时期是五年以后（占 62%）。近 12 个月新增 11 条投诉，前 12 个月是 16 条，减少 31%。

NHTSA 列出该年款 5 项安全召回。有 3 项 NHTSA 调查涵盖该年款，最近一项是“High pressure fuel pump failure”（工程分析，2023-03-17 开启，仍在进行中）。

投诉指数

对比全部跟踪车型0.2
对比 BMW 其他车型0.69
对比其他 2018 年款0.17
对比其他豪华 SUV0.58
上路前两年的投诉数 · 对比同年款平均 (9)0.1
第 14 名／共 76 · 2018排行 ›

1.00 表示与比较组相同；2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

20188.2 每年0.2
201924.5 每年0.61
202016.6 每年0.41
202119.0 每年0.47
202215.2 每年0.38
20238.7 每年0.22
202452.0 每年1.29
202534.7 每年0.86
202626.0 每年0.64

BMW X5 各年款问题、投诉与召回 ›

车主在抱怨什么

发动机20 · 27.8% · 1.25×
燃油系统12 · 16.7% · 3.85×
电气8 · 11.1% · 0.71×
轮胎、轮毂与悬挂7 · 9.7% · 3.87×
变速箱／动力系统6 · 8.3% · 0.71×
未指明或其他6 · 8.3% · 0.92×
车身与结构5 · 6.9% · 0.76×
安全气囊与安全带4 · 5.6% · 1.48×

对比全部车型: 1.00 = 全部车型平均

问题分类: 电气 · 发动机 · 变速箱／动力系统 · 未指明或其他 · 刹车

投诉提交的年份

报告碰撞: 2
报告起火: 2
受伤: 3
死亡: 0

事故发生时的车龄

1 年内8.3%
1–2 年4.2%
2–3 年1.4%
3–5 年23.6%
5 年以上62.5%

事故车龄中位数: 71 个月

车主怎么说

Two incidents accured with 24hrs. My wife called me informing that the 2018 x5 was smoking from the front and making a weird noise, she stopped the vehicle and the vehicle started again.

电气 · 2026-09-18 · ODI 11765364 · 起火
On August 4, 2026, my vehicle was involved in a direct frontal collision with a brick wall. I was driving with two minor passengers, one seated in the front passenger seat and one seated in the rear passenger seat.

安全气囊与安全带 · 2026-08-13 · ODI 11756854 · 碰撞
The windshield wiper reservoir leaks fluid. The reservoir has been filled by the dealership and I was informed it is a safety hazard to not have it repaired. After some research, this is a common issue in 2016-2018 BMW X5 models.

车身与结构 · 2026-09-04 · ODI 11762172
The driveshaft malfunctioned which caused the vehicle to lose control. Yes, it is available at the repair shop. Wife was driving with mother-in-law and [XXX] child at highway speeds (55) requiring her to maintain control and pull over without getting hit by…

变速箱／动力系统 · 2026-08-21 · ODI 11758546
I am reporting a recurring catastrophic high-pressure fuel-pump/fuel-system failure in my 2018 BMW X5 after BMW previously repaired the same type of failure, and subsequently performed the NHTSA HPFP recall on my vehicle. I am a 71 year old driver.

发动机 · 2026-08-11 · ODI 11756344

节选自向 NHTSA 提交的投诉原文（英文），为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2018 · 豪华 SUV

车型	投诉	每车龄年投诉数	投诉指数
2018 Lexus NX	26	3.0	0.07
2018 Lexus RX	47	5.3	0.13
2018 Mercedes-Benz GLE	56	6.4	0.16
2018 BMW X5	72	8.2	0.2
2018 BMW X3	76	8.6	0.21
2018 Mercedes-Benz GLC	99	11.3	0.28
2018 Audi Q7	143	16.3	0.4
2018 Acura MDX	170	19.3	0.48
2018 Audi Q5	207	23.6	0.58

安全召回 (5)

ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP 案号 24V608000 · 2024-08-13

摘要: BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.

风险: An electrical short increases the risk of a fire.

处置: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP 案号 21V586000 · 2021-07-29

摘要: BMW of North America, LLC (BMW) is recalling certain 2014-2018 328d, 328d xDrive, X5 xDrive35d, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, and 2015-2017 X3 xDrive28d vehicles. The high-pressure fuel pump may fail.

风险: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

处置: Dealers will replace the high-pressure fuel pump, free of charge. Owner notification letters were mailed on January 14, 2022. Owners may contact BMW customer service at 1-800-525-7417.

EQUIPMENT:ELECTRICAL 案号 18V652000 · 2018-09-20

摘要: BMW of North America, LLC (BMW) is recalling certain 2018 BMW 330e iPerformance, i3 Rex, i3 Sport Rex, X5 xDrive40e, i3 BEV, i3 Sport BEV and 2019 i8 and i8 Roadster vehicles and 2018-2019 530e iPerformance, 530e xDrive iPerformance and 740Le xDrive iPerformance vehicles. Capacitors within the TurboCord Portable Chargers may fail, possibly resulting in a shock hazard or a fire.

风险: An electrical shock or a fire can increase the risk of injury or death.

处置: BMW will notify owners, and dealers will inspect the charging cable, and replace it if necessary, free of charge. The recall began February 22, 2019. Owners may contact BMW customer service at 1-800-525-7417.

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM 案号 18V439000 · 2018-06-28

摘要: BMW of North America, LLC (BMW) is recalling certain 2018 BMW X5 xDrive35i, X5 xDrive50i, X5 xDrive35d, and X6 sDrive35i vehicles. The pivot bolt on the front lower-left control arm may not have been properly hardened, which may cause the control arm to break.

风险: If the lower control arm breaks, vehicle handling and control can be affected, increasing the risk of a crash.

处置: BMW will notify owners, and dealers will inspect the lower-left control arms and replace if necessary, free of charge. The recall began July 11, 2018. Owners may contact BMW customer service at 1-800-525-7417.

SUSPENSION 案号 17V727000 · 2017-11-17

摘要: BMW of North America, LLC (BMW) is recalling certain 2018 BMW X5 SAV, X5 M SAV, X6 SAV, and X6 M SAV vehicles. Bolts that secure the front suspension may not have been properly tightened.

风险: Loose bolts can affect the performance of the suspension, thereby increasing the risk of a crash.

处置: BMW will notify owners, and dealers will inspect and tighten the wishbone suspension bolts, free of charge. The recall is expected to begin January 8, 2018. Owners may contact BMW customer service at 1-800-525-7417.

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