InsightArise Cars美国车主投诉指数
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2024 款 BMW X5 问题、投诉与召回

较多 降温

NHTSA 收到 2024 款 BMW X5 的车主投诉共 144 条,折合每车龄年 53.8 条,以同车龄的车来说投诉比一般车多(投诉指数 1.28;1.00 为全部跟踪车型的平均)。在我们跟踪的 89 款 2024 款车中,它的每年投诉数由少到多排第 71 名。与 BMW 其他车型相比,它的投诉率高 362%;与其他豪华 SUV相比则高 257%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2023-07-12 与 2026-08-22 之间。 事故发生到提交投诉的中位延迟:20 天。

144投诉
53.8每车龄年投诉数
1.28投诉指数 对比全部跟踪车型
8召回
6.9%涉及碰撞或起火的比例
28近 12 个月

分析

前一年款(2023)每年 8.4 条,比这一年款少。后一年款(2025)每年 36.5 条,比这一年款少。2024 款上路前两年累计 131 条投诉,比同年款车的平均高 86%。

最常见的问题类别是电气(占投诉 50.7%),其次是刹车(20.8%)与发动机(9.0%)。电气类投诉在这里的比例是全部跟踪车型的 3.2 倍。在电气类投诉里,车主最常提到 “esc brakes”、“notification electronic”、“control esc”、“electronic stability”与“stability control”。有 10 条投诉(6.9%)提到碰撞或起火;车主报告 3 人受伤、0 人死亡。

一半的事故发生在年款起算 9 个月内;最集中的时期是第一年(占 67%)。近 12 个月新增 28 条投诉,前 12 个月是 77 条,投诉速度在降温。

NHTSA 列出该年款 8 项安全召回。 有 79% 的投诉落在召回已处理的部件范围。

投诉指数

  • 对比全部跟踪车型1.28
  • 对比 BMW 其他车型4.62
  • 对比其他 2024 年款1.41
  • 对比其他豪华 SUV3.57
  • 上路前两年的投诉数 · 对比同年款平均 (131)1.86
  • 第 71 名/共 89 · 2024排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

BMW X5 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 电气73 · 50.7% · 3.22×
  • 刹车30 · 20.8% · 3.43×
  • 发动机13 · 9.0% · 0.41×
  • 变速箱/动力系统10 · 6.9% · 0.59×
  • 车身与结构5 · 3.5% · 0.38×
  • 内饰与配置4 · 2.8% · 0.31×
  • 转向3 · 2.1% · 0.32×
  • 驾驶辅助系统3 · 2.1% · 0.37×

对比全部车型: 1.00 = 全部车型平均

电气 · 投诉中常见的词

  • esc brakes51
  • notification electronic50
  • control esc50
  • electronic stability54
  • stability control54
  • brakes hydraulic45

刹车 · 投诉中常见的词

  • integrated brake6
  • recall26
  • braking15
  • february7
  • issued7
  • remedy7

发动机 · 投诉中常见的词

  • drivetrain9
  • germany4
  • related high3
  • xdrive3
  • high voltage4
  • north america3

问题分类: 电气 · 发动机 · 变速箱/动力系统 · 内饰与配置 · 刹车

投诉提交的年份

2023: 7 7 2023 2024: 70 70 2024 2025: 54 54 2025 2026: 13 13 2026
  • 报告碰撞: 9
  • 报告起火: 1
  • 受伤: 3
  • 死亡: 0

事故发生时的车龄

  • 1 年内66.7%
  • 1–2 年26.4%
  • 2–3 年6.9%
  • 3–5 年0.0%
  • 5 年以上0.0%

事故车龄中位数: 9 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2024 · 豪华 SUV

车型投诉每车龄年投诉数投诉指数
2024 Audi Q710.40.01
2024 Mercedes-Benz GLC3111.60.28
2024 Audi Q53412.70.3
2024 BMW X33613.50.32
2024 Acura MDX4015.00.36
2024 Lexus NX4416.40.39
2024 Mercedes-Benz GLE5018.70.44
2024 Lexus RX5620.90.5
2024 BMW X514453.81.28

安全召回 (8)

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE 案号 26V422000 · 2026-07-01

摘要: BMW of North America, LLC (BMW) is recalling certain 2025 Mini Cooper S, Mini Countryman S All4, X2, 2024 Rolls-Royce Spectre, 2023-2025 i7, 7 Series, X7, 2024-2025 i5, 5 Series, 2023-2024 XM, X1, 2024-2025 X6, and X5 vehicles. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.

风险: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.

处置: The Integrated brake system will be inspected and, if necessary, replaced, free of charge. Owner notification letters are expected to be mailed August 21, 2026. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce customer service at 1-877-877-3735. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning August 21, 2026. Vehicles previously repaired under recall 24V739 or 24V104 will need to have the new remedy completed.

ELECTRONIC STABILITY CONTROL (ESC) 案号 24V739000 · 2024-10-02

摘要: BMW of North America, LLC. (BMW) is recalling certain 2023-2024 X1, X5, X6, X7, XM, 530i, i5, 740i, 760i, i7, and 750e vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.

风险: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.

处置: Dealers will replace the integrated brake module, free of charge. Interim owner notification letters notifying owners of the safety risk are expected to be mailed November 22, 2024. Second letters will be mailed once the parts are available. Owners may contact BMW customer service at 1-800-525-7417. Vehicles in this recall were previously repaired under recall number 24V-104 and will need to have the new remedy completed.

ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE 案号 24V697000 · 2024-09-18

摘要: BMW of North America (BMW) is recalling certain 2023-2024 X1, 2024-2025 X5, 2025 X6, 2023-2025 X7, 740i, 760i, 2024 XM, 530i, 540i, i7, 750e, X2, 2024-2025 i5, 2024 Rolls Royce Spectre, 2025 MINI Countryman S ALL4, JCW Countryman ALL4, and 2025 MINI Hardtop 2 Door (Cooper, Cooper S) vehicles. Please refer to the recall report for the complete list of models. The welds in the servomotor of the integrated brake control module may break, causing a loss of power brake assist and rear brake function. In addition, the Antilock Brake System (ABS) and Dynamic Stability Control (DSC) system may not function.

风险: A loss of brake power assist or rear brake function can result in extended stopping distance. A loss of ABS or DSC can cause a loss of vehicle handling and control. Either of these scenarios can increase the risk of a crash.

处置: Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed November 13, 2024. Owners can contact BMW Customer Service at 1-800-525-7417.

EQUIPMENT:OTHER:LABELS 案号 24V327000 · 2024-05-10

摘要: BMW of North America, LLC (BMW) is recalling certain 2024-2025 X5 xDrive40i vehicles. The tire information placard may indicate an incorrect tire size and tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

风险: Incorrect tire information can allow an incorrectly sized tire to be installed or result in improperly inflated tires, increasing the risk of a crash.

处置: Dealers will replace the tire information placard, free of charge. Owner notification letters were mailed July 9, 2024. Owners may contact BMW customer service at 1-800-525-7417.

STRUCTURE:INTERIOR PANELS:DASHBOARD 案号 24V138000 · 2024-02-23

摘要: BMW of North America, LLC (BMW) is recalling certain 2024 X5 sDrive40i, X5 xDrive40i and X7 xDrive40i vehicles. The instrument panel may not have been manufactured properly, which can result in improper air bag deployment or the panel separating during air bag deployment.

风险: Instrument panel separation during air bag deployment can result in pieces of the panel striking occupants. Improper air bag deployment may not restrain an occupant as intended during a crash. Either of these scenarios can increase the risk of injury.

处置: Dealers will replace the instrument panel, free of charge. Owner notification letters were mailed April 16, 2024. Owners may contact BMW customer service at 1-800-525-7417.

ELECTRONIC STABILITY CONTROL (ESC) 案号 24V104000 · 2024-02-12

摘要: BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.

风险: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.

处置: Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed between June and December 2024. Owners may contact BMW customer service at 1-800-525-7417 or Rolls Royce customer service at 1-877-877-3735.

AIR BAGS 案号 23V622000 · 2023-09-07

摘要: BMW of North America, LLC (BMW) is recalling certain 2023 BMW XM, 2024 BMW X5 sDrive40i, X5 xDrive40i, X5 M60i, X5 M, X5 xDrive50e, X6 xDrive40i, X6 M60i, X6 M, X7 xDrive40i, X7 M60i, and Alpina XB7 vehicles. The front passenger knee air bag may not deploy as intended.

风险: An air bag that does not deploy as intended can increase the risk of injury in a crash.

处置: Dealers will replace the front passenger knee air bag, free of charge. Owner notification letters were mailed November 3, 2023. Owners may contact BMW's customer service at 1-800-525-7417.

AIR BAGS:KNEE BOLSTER 案号 23V471000 · 2023-07-10

摘要: BMW of North America, LLC (BMW) is recalling certain 2024 X5 sDrive40i, X5 xDrive40i, X5 M60i, X5 M, xDrive 50e, 2024 X6 xDrive40i, X6 M60i, X6 M, 2024 X7 xDrive40i, X7 M60i, Alpina XB7, and 2023 XM vehicles. The knee air bag (driver and/or passenger) may not have been manufactured correctly, which can result in the knee air bag not deploying as intended.

风险: A knee air bag that does not deploy as intended increases the risk of injury.

处置: Dealers will replace the knee air bag (driver and/or passenger), free of charge. Owner notification letters were mailed September 6, 2023. Owners may contact BMW customer service at 1-800-525-7417.

怎么查你的车有没有未完成的召回 ›

缺陷调查

跟踪的年款没有 NHTSA 调查。

常见问题

2024 款 BMW X5 有多少投诉?

NHTSA 收到 2024 款 BMW X5 共 144 条投诉,约每车龄年 53.8 条。

2024 款 BMW X5 最常见的问题是什么?

最常见的类别是电气,占投诉的 50.7%。

2024 款 BMW X5 有召回吗?

NHTSA 列出该年款 8 项安全召回。

2024 款 BMW X5 现在还有人在投诉吗?

近 12 个月新增 28 条投诉,前 12 个月是 77 条,投诉速度在降温。

2024 款 BMW X5 跟同类车比起来如何?

NHTSA 收到 2024 款 BMW X5 的车主投诉共 144 条,折合每车龄年 53.8 条,以同车龄的车来说投诉比一般车多(投诉指数 1.28;1.00 为全部跟踪车型的平均)。在我们跟踪的 89 款 2024 款车中,它的每年投诉数由少到多排第 71 名。与 BMW 其他车型相比,它的投诉率高 362%;与其他豪华 SUV相比则高 257%。