InsightArise Cars美国车主投诉指数
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2023 款 BMW X5 问题、投诉与召回

少很多 近期投诉太少,无法判断

NHTSA 收到 2023 款 BMW X5 的车主投诉共 31 条,折合每车龄年 8.4 条,以同车龄的车来说投诉比一般车少很多(投诉指数 0.20;1.00 为全部跟踪车型的平均)。在我们跟踪的 92 款 2023 款车中,它的每年投诉数由少到多排第 22 名。与 BMW 其他车型相比,它的投诉率低 28%;与其他豪华 SUV相比则低 44%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2022-10-19 与 2026-08-10 之间。 事故发生到提交投诉的中位延迟:6 天。

31投诉
8.4每车龄年投诉数
0.2投诉指数 对比全部跟踪车型
4召回
9.7%涉及碰撞或起火的比例
11近 12 个月

分析

前一年款(2022)每年 14.8 条,比这一年款多。后一年款(2024)每年 53.8 条,比这一年款多。2023 款上路前两年累计 16 条投诉,比同年款车的平均低 81%。

最常见的问题类别是电气(占投诉 25.8%),其次是变速箱/动力系统(19.4%)与发动机(12.9%)。电气类投诉在这里的比例是全部跟踪车型的 1.6 倍。在电气类投诉里,车主最常提到 “dash”、“safety”与“warning”。有 3 条投诉(9.7%)提到碰撞或起火;车主报告 1 人受伤、0 人死亡。

一半的事故发生在年款起算 19 个月内;最集中的时期是第一年(占 36%)。近 12 个月新增 11 条投诉。

NHTSA 列出该年款 4 项安全召回。 有 32% 的投诉落在召回已处理的部件范围。

投诉指数

  • 对比全部跟踪车型0.2
  • 对比 BMW 其他车型0.72
  • 对比其他 2023 年款0.2
  • 对比其他豪华 SUV0.56
  • 上路前两年的投诉数 · 对比同年款平均 (16)0.19
  • 第 22 名/共 92 · 2023排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

BMW X5 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 电气8 · 25.8% · 1.64×
  • 变速箱/动力系统6 · 19.4% · 1.67×
  • 发动机4 · 12.9% · 0.58×
  • 车身与结构4 · 12.9% · 1.41×
  • 内饰与配置4 · 12.9% · 1.44×
  • 轮胎、轮毂与悬挂2 · 6.5% · 2.61×
  • 刹车1 · 3.2% · 0.53×
  • 驾驶辅助系统1 · 3.2% · 0.56×

对比全部车型: 1.00 = 全部车型平均

电气 · 投诉中常见的词

  • dash3
  • safety4
  • warning3

问题分类: 电气 · 发动机 · 变速箱/动力系统 · 内饰与配置 · 刹车

投诉提交的年份

2022: 3 3 2022 2023: 8 8 2023 2024: 5 5 2024 2025: 7 7 2025 2026: 8 8 2026
  • 报告碰撞: 3
  • 报告起火: 0
  • 受伤: 1
  • 死亡: 0

事故发生时的车龄

  • 1 年内35.5%
  • 1–2 年16.1%
  • 2–3 年22.6%
  • 3–5 年25.8%
  • 5 年以上0.0%

事故车龄中位数: 19 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2023 · 豪华 SUV

车型投诉每车龄年投诉数投诉指数
2023 BMW X3113.00.07
2023 Lexus NX154.10.1
2023 Audi Q7164.40.1
2023 BMW X5318.40.2
2023 Mercedes-Benz GLE318.40.2
2023 Acura MDX4311.70.28
2023 Audi Q54512.20.29
2023 Mercedes-Benz GLC6517.70.42
2023 Lexus RX6517.70.42

安全召回 (4)

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) 案号 23V821000 · 2023-12-06

摘要: BMW of North America, LLC (BMW) is recalling certain 2023 Toyota GR Supra, 3 Series Sedan (330i xDrive, M340i xDrive, M3), 5 Series Sedan (530i, 530i xDrive, M5), 4 Series Gran Coupe (430i, 430i xDrive), 4 Series Coupe (430i, 430i xDrive, M440i xDrive), 4 Series Convertible (430i, 430i xDrive, M440i xDrive), 8 Series Coupe (840i, M850i xDrive, M8), 8 Series Convertible (840i, M850i xDrive, M8), 8 Series Gran Coupe (850i xDrive, M8), X3 SAV (X3 xDrive30i, X3M), X4 SAV (X4 xDrive30i), X5 SAV (X5 xDrive40i, X5 M50i, X5M), X6 SAV (X6 xDrive40i, X6 M50i, X6M), and Z4 sDrive30i, Z4 M40i vehicles. The weld seam of the integrated transmission control unit's cover may not have been manufactured properly, which could allow automatic transmission oil to leak into the transmission control unit.

风险: Transmission oil that leaks into the control unit can lead to a seizure of the transmission gears, causing a sudden loss of drive power and increasing the risk of a crash.

处置: Dealers will replace the transmission mechatronics module and the automatic transmission fluid, as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact BMW customer service at 1-800-525-7417.

SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT 案号 23V253000 · 2023-04-06

摘要: BMW of North America, LLC (BMW) is recalling certain 2023 X5 sDrive40i, X5 xDrive40i, X5 M50i, X5 M and X5 xDrive45e vehicles. The head restraints for the second-row outboard seats may have been improperly manufactured without locking tabs in the guide sleeves. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

风险: A head restraint without a locking tab may not properly restrain an occupant during a crash, increasing the risk of injury.

处置: Dealers will inspect and replace the second-row outboard seat head restraint guide sleeves, as necessary, free of charge. Owner notification letters were mailed May 31, 2023. Owners may contact BMW customer service at 1-800-525-7417.

SEATS:CRITICAL FASTENERS 案号 22V942000 · 2022-12-19

摘要: BMW of North America, LLC (BMW) is recalling certain 2023 X5 sDrive40i, X5 M50i and X5 xDrive 45e vehicles. One of the four bolts that connects the backrest to the driver's seat frame may not have been correctly installed.

风险: A loose driver's seat backrest may not properly restrain the occupant during a crash, increasing the risk of injury.

处置: Dealers will inspect the driver's seat backrest and if necessary, install an attachment bolt, free of charge. Owner notification letters are expected to be mailed February 17, 2023. Owners may contact BMW customer service at 1-800-525-7417.

VISIBILITY:WINDSHIELD 案号 22V820000 · 2022-11-02

摘要: BMW of North America, LLC (BMW) is recalling certain 2023 X5 sDrive40i, xDrive40i, xDrive45e, and X7 xDrive40i vehicles. The windshield may not have been properly bonded to the vehicle which could allow water to enter the vehicle and contact electrical components, possibly resulting in a short-circuit.

风险: An electrical short-circuit increases the risk of a fire.

处置: Dealers will inspect the windshield seal and as necessary, remove and reinstall the windshield with a new seal, free of charge. Owner notification letters were mailed December 30, 2022. Owners may contact BMW customer service at 1-800-525-7417.

怎么查你的车有没有未完成的召回 ›

缺陷调查

跟踪的年款没有 NHTSA 调查。

常见问题

2023 款 BMW X5 有多少投诉?

NHTSA 收到 2023 款 BMW X5 共 31 条投诉,约每车龄年 8.4 条。

2023 款 BMW X5 最常见的问题是什么?

最常见的类别是电气,占投诉的 25.8%。

2023 款 BMW X5 有召回吗?

NHTSA 列出该年款 4 项安全召回。

2023 款 BMW X5 现在还有人在投诉吗?

近 12 个月新增 11 条投诉。

2023 款 BMW X5 跟同类车比起来如何?

NHTSA 收到 2023 款 BMW X5 的车主投诉共 31 条,折合每车龄年 8.4 条,以同车龄的车来说投诉比一般车少很多(投诉指数 0.20;1.00 为全部跟踪车型的平均)。在我们跟踪的 92 款 2023 款车中,它的每年投诉数由少到多排第 22 名。与 BMW 其他车型相比,它的投诉率低 28%;与其他豪华 SUV相比则低 44%。