Muchas menosMuy pocas quejas recientes para juzgar
La NHTSA ha recibido 33 quejas de propietarios sobre el BMW X5 2023, es decir 8,7 por año en circulación: muchas menos quejas de lo habitual (índice de quejas 0,22; 1,00 es el promedio de todos los vehículos seguidos). Entre los 92 vehículos del año-modelo 2023 que seguimos, ocupa el puesto 22 de 92 por quejas al año (1 = menos quejas). Frente a otros modelos BMW, su tasa es un 27 % menor; frente a otros SUV de lujo, es un 39 % menor.
Las cifras se normalizan por tiempo en circulación, no por ventas: un modelo popular genera más reportes que uno raro, y las quejas no se verifican una por una. Cómo contamos
Quejas presentadas entre el 2022-10-19 y el 2026-09-28. Mediana entre el incidente y la presentación: 6 días.
33Quejas
8.7Quejas por año en circulación
0.22Índice de quejas vs. todos los vehículos
4Retiros
9.1%Porcentaje con choque o incendio
13Últimos 12 meses
Análisis
El año-modelo anterior (2022) registró 15,2 quejas al año, más que este. El año-modelo siguiente (2024) registró 52,0 al año, más que este. En sus dos primeros años en circulación, el modelo 2023 acumuló 16 quejas, un 81 % menor que el vehículo promedio del mismo año-modelo.
El área de problemas más común es Sistema eléctrico (24,2 % de las quejas), seguido de Transmisión (21,2 %) y Motor (15,2 %). Las quejas de Sistema eléctrico son aquí 1,5 veces más frecuentes que en el conjunto de vehículos seguidos. 3 quejas (9,1 %) describen un choque o incendio; los dueños mencionan 1 lesión y 0 muertes.
La mitad de los incidentes ocurrió dentro de los 25 meses siguientes al inicio del año-modelo; el periodo más intenso fue el primer año (33 % de los incidentes). En los últimos 12 meses se presentaron 13 quejas.
La NHTSA registra 4 retiros de seguridad para este año-modelo.
Índice de quejas
vs. todos los vehículos0.22
vs. otros modelos BMW0.73
vs. otros modelos 20230.21
vs. otros SUV de lujo0.61
Quejas en los primeros 2 años · vs. promedio del mismo año-modelo (16)0.19
While driving the vehicle at highway speed, the vehicle did not respond as expected during braking. Upon attempting to slow the vehicle, control was lost, the vehicle became unstable, left the roadway, and rolled.
Frenos · 2025-12-30 · ODI 11707697 · Choque
The car safety features should not allow the vehicle to move with an open door. It should also alert driver with warning if passenger door is ajar before and when in motion.
Sistema eléctrico · 2024-08-20 · ODI 11609660 · Choque
The X5 transfer case has a defect that causes the vehicle to shudder when in reverse and at lower speeds. It can be felt sometimes at highway speeds, but is worse at low speeds. Our X5 has only 54,000 miles.
Transmisión · 2026-09-28 · ODI 11767547
Check Control : Add engine coolant. Risk of scalding. Engine coolant level low. Risk of engine damage. Add engine coolant as soon as possible. sign came up.
Motor · 2026-09-18 · ODI 11765404
2023 BMW X5 had a defective water pump replaced under warranty at 27,585 miles on 9/12/2024. Today 8/10/2026 at 52,907 miles the water pump again needs to be replaced.
Motor · 2026-08-10 · ODI 11756061
Extractos de quejas presentadas ante la NHTSA (en inglés), recortados. El número ODI es el identificador del registro en la NHTSA.
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) Número 23V821000 · 2023-12-06
Resumen: BMW of North America, LLC (BMW) is recalling certain 2023 Toyota GR Supra, 3 Series Sedan (330i xDrive, M340i xDrive, M3), 5 Series Sedan (530i, 530i xDrive, M5), 4 Series Gran Coupe (430i, 430i xDrive), 4 Series Coupe (430i, 430i xDrive, M440i xDrive), 4 Series Convertible (430i, 430i xDrive, M440i xDrive), 8 Series Coupe (840i, M850i xDrive, M8), 8 Series Convertible (840i, M850i xDrive, M8), 8 Series Gran Coupe (850i xDrive, M8), X3 SAV (X3 xDrive30i, X3M), X4 SAV (X4 xDrive30i), X5 SAV (X5 xDrive40i, X5 M50i, X5M), X6 SAV (X6 xDrive40i, X6 M50i, X6M), and Z4 sDrive30i, Z4 M40i vehicles. The weld seam of the integrated transmission control unit's cover may not have been manufactured properly, which could allow automatic transmission oil to leak into the transmission control unit.
Riesgo: Transmission oil that leaks into the control unit can lead to a seizure of the transmission gears, causing a sudden loss of drive power and increasing the risk of a crash.
Solución: Dealers will replace the transmission mechatronics module and the automatic transmission fluid, as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact BMW customer service at 1-800-525-7417.
SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT Número 23V253000 · 2023-04-06
Resumen: BMW of North America, LLC (BMW) is recalling certain 2023 X5 sDrive40i, X5 xDrive40i, X5 M50i, X5 M and X5 xDrive45e vehicles. The head restraints for the second-row outboard seats may have been improperly manufactured without locking tabs in the guide sleeves. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Riesgo: A head restraint without a locking tab may not properly restrain an occupant during a crash, increasing the risk of injury.
Solución: Dealers will inspect and replace the second-row outboard seat head restraint guide sleeves, as necessary, free of charge. Owner notification letters were mailed May 31, 2023. Owners may contact BMW customer service at 1-800-525-7417.
SEATS:CRITICAL FASTENERS Número 22V942000 · 2022-12-19
Resumen: BMW of North America, LLC (BMW) is recalling certain 2023 X5 sDrive40i, X5 M50i and X5 xDrive 45e vehicles. One of the four bolts that connects the backrest to the driver's seat frame may not have been correctly installed.
Riesgo: A loose driver's seat backrest may not properly restrain the occupant during a crash, increasing the risk of injury.
Solución: Dealers will inspect the driver's seat backrest and if necessary, install an attachment bolt, free of charge. Owner notification letters are expected to be mailed February 17, 2023. Owners may contact BMW customer service at 1-800-525-7417.
VISIBILITY:WINDSHIELD Número 22V820000 · 2022-11-02
Resumen: BMW of North America, LLC (BMW) is recalling certain 2023 X5 sDrive40i, xDrive40i, xDrive45e, and X7 xDrive40i vehicles. The windshield may not have been properly bonded to the vehicle which could allow water to enter the vehicle and contact electrical components, possibly resulting in a short-circuit.
Riesgo: An electrical short-circuit increases the risk of a fire.
Solución: Dealers will inspect the windshield seal and as necessary, remove and reinstall the windshield with a new seal, free of charge. Owner notification letters were mailed December 30, 2022. Owners may contact BMW customer service at 1-800-525-7417.
