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BMW X5 2021: problemas, quejas y retiros

Muchas menos En aumento

La NHTSA ha recibido 103 quejas de propietarios sobre el BMW X5 2021, es decir 18,2 por año en circulación: muchas menos quejas de lo habitual para un vehículo de su edad (índice de quejas 0,43; 1,00 es el promedio de todos los vehículos seguidos). Entre los 85 vehículos del año-modelo 2021 que seguimos, ocupa el puesto 38 por menos quejas al año. Frente a otros modelos BMW, su tasa es un 56 % mayor; frente a otros SUV de lujo, es un 21 % mayor.

Las cifras se normalizan por tiempo en circulación, no por ventas: un modelo popular genera más reportes que uno raro, y las quejas no se verifican una por una. Cómo contamos

Quejas presentadas entre el 2020-12-01 y el 2026-08-24. Mediana entre el incidente y la presentación: 11 días.

103Quejas
18.2Quejas por año en circulación
0.43Índice de quejas vs. todos los vehículos
12Retiros
10.7%Porcentaje con choque o incendio
37Últimos 12 meses

Análisis

El año-modelo anterior (2020) registró 16,0 quejas al año, menos que este. El año-modelo siguiente (2022) registró 14,8 al año, menos que este. En sus dos primeros años en circulación, el modelo 2021 acumuló 33 quejas, un 46 % menor que el vehículo promedio del mismo año-modelo.

El área de problemas más común es Motor (29,1 % de las quejas), seguido de Sistema eléctrico (26,2 %) y Transmisión (17,5 %). En las quejas de Motor, los dueños mencionan sobre todo “water pump”, “starter”, “cooling electrical”, “drivetrain malfunction” y “engine cooling”. 11 quejas (10,7 %) describen un choque o incendio; los dueños mencionan 7 lesiones y 0 muertes.

La mitad de los incidentes ocurrió dentro de los 43 meses siguientes al inicio del año-modelo; el periodo más intenso fue del tercer al quinto año (36 % de los incidentes). En los últimos 12 meses se presentaron 37 quejas nuevas, frente a 13 en los 12 meses anteriores: el ritmo va en aumento.

La NHTSA registra 12 retiros de seguridad para este año-modelo. El 35 % de las quejas corresponde a componentes cubiertos por un retiro. 1 investigación de la NHTSA cubre este año-modelo; la más reciente es «Pedestrian alert sounds» (abierta el 2023-01-27, cerrada el 2023-08-07).

Índice de quejas

  • vs. todos los vehículos0.43
  • vs. otros modelos BMW1.56
  • vs. otros modelos 20210.48
  • vs. otros SUV de lujo1.21
  • Quejas en los primeros 2 años · vs. promedio del mismo año-modelo (33)0.54
  • N.º 38 de 85 · 2021Clasificaciones ›

1,00 equivale al grupo de comparación. 2,00 significa el doble de quejas por año.

Otros años-modelo

  • 20188.1 por año0.19
  • 201923.8 por año0.57
  • 202016.0 por año0.38
  • 202118.2 por año0.43
  • 202214.8 por año0.35
  • 20238.4 por año0.2
  • 202453.8 por año1.28
  • 202536.5 por año0.87

BMW X5: problemas, quejas y retiros por año-modelo ›

De qué se quejan los dueños

  • Motor30 · 29.1% · 1.31×
  • Sistema eléctrico27 · 26.2% · 1.66×
  • Transmisión18 · 17.5% · 1.5×
  • Interior y equipamiento9 · 8.7% · 0.97×
  • Airbags y cinturones6 · 5.8% · 1.52×
  • Carrocería y estructura4 · 3.9% · 0.43×
  • Frenos3 · 2.9% · 0.48×
  • Asistencia al conductor3 · 2.9% · 0.51×

vs. todos los vehículos: 1.00 = Promedio de todos los vehículos

Motor · Términos frecuentes en las quejas

  • water pump7
  • starter8
  • cooling electrical3
  • drivetrain malfunction3
  • engine cooling5
  • production3

Sistema eléctrico · Términos frecuentes en las quejas

  • starter9
  • attempts5
  • cross traffic3
  • regards3
  • battery6
  • button4

Transmisión · Términos frecuentes en las quejas

  • front differential4
  • drivetrain4
  • addressing3
  • defects3
  • grinding3
  • malfunction4

Áreas de problemas: Sistema eléctrico · Motor · Transmisión · Interior y equipamiento · Frenos

Año en que se presentaron

2020: 2 2 2020 2021: 20 20 2021 2022: 11 11 2022 2023: 12 12 2023 2024: 10 10 2024 2025: 25 25 2025 2026: 23 23 2026
  • Choques reportados: 9
  • Incendios reportados: 3
  • Lesiones: 7
  • Muertes: 0

Antigüedad del vehículo en el incidente

  • <1 año22.3%
  • 1–2 años9.7%
  • 2–3 años12.6%
  • 3–5 años35.9%
  • 5+ años19.4%

Antigüedad mediana en el incidente: 43 meses

Lo que reportan los dueños

Extractos de quejas presentadas ante la NHTSA (en inglés), recortados. El número ODI es el identificador del registro en la NHTSA.

Rivales del segmento · 2021 · SUV de lujo

ModelosQuejasQuejas por año en circulaciónÍndice de quejas
2021 Lexus NX173.00.07
2021 Mercedes-Benz GLC6311.10.26
2021 Lexus RX7012.30.29
2021 Audi Q77112.50.3
2021 Mercedes-Benz GLE8815.50.37
2021 Audi Q59917.50.42
2021 BMW X510318.20.43
2021 BMW X310618.70.44

Retiros de seguridad (12)

VISIBILITY:SUN/MOON ROOF ASSEMBLY Número 22V267000 · 2022-04-20

Resumen: BMW of North America, LLC (BMW) is recalling certain 2022 4 Series Gran Coupe (430i, 430i xDrive, M440i xDrive); 2019-2022 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M; 2021-2022 X5 xdrive45e; 2020-2022 X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6M and 2019-2023 X7 xDrive40i, X7 xDrive50i, X7 M50i, X7 xDrive60i, X7 M60i, X7M, Alpina XB7 vehicles. The roof function control unit may be programmed incorrectly, allowing the sunroof to close without the key fob present inside the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

Riesgo: A sunroof that closes without the key fob present inside the vehicle can increase the risk of injury.

Solución: Dealers will reprogram the roof function control unit, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact BMW customer service at 1-800-525-7417.

SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT Número 21V156000 · 2021-03-10

Resumen: BMW of North America, LLC (BMW) is recalling certain 2021 X5 sDrive40i, X5 xDrive50i, X5 M50i, X5 xDrive45e, 2021 X7 xDrive40i, X7 M50i, and XB7 vehicles. The head restraints on the second-row outer seats may be the incorrect type for the vehicle.

Riesgo: In the event of a crash, the head restraints could detach, and increase the risk of injury.

Solución: BMW will notify owners, and dealers will inspect the head restraints, and replace them as necessary, free of charge. The recall began May 3, 2021. Owners may contact BMW customer service at 1-800-525-7417.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Número 21V096000 · 2021-02-19

Resumen: BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Riesgo: If the driver relies on only the rearview camera image, the missing or reduced rearview image view can increase the risk of a crash or injury.

Solución: BMW will notify owners, and dealers will inspect the rearview camera software and update it if necessary, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.

SERVICE BRAKES, HYDRAULIC:CRITICAL FASTENERS Número 21V089000 · 2021-02-18

Resumen: BMW of North America, LLC (BMW) is recalling certain 2021 X5 sDrive40i and X5 xDrive40i vehicles. The right front brake disc may have been assembled with incorrect fasteners, which over time, could result in the front brake disc becoming loose.

Riesgo: A loose brake disc could affect vehicle handling and control, and increase the risk of a crash.

Solución: BMW will notify owners, and dealers will inspect the right front brake disc and replace it if necessary, along with the unaffected left side brake disc, free of charge. There are no owner vehicles affected; therefore, owner notification is not necessary and, as such, a planned owner notification date is not entered into the recall schedule. Owners may contact BMW's customer service at 1-800-525-7417.

SERVICE BRAKES, HYDRAULIC Número 21V062000 · 2021-02-10

Resumen: BMW of North America, LLC (BMW) is recalling certain 2020-2021 8 Series Coupe, Grand Coupe and convertible 840i, 840i xDrive, M850i xDrive, M8 and 740 Li, 740 Li xDrive, 750 Li xDrive, M760 Li xDrive, X6 sDrive40i, X6 xDrive40i, X6 xdrive50i, X6 M50i, X6M, and 2019-2021 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M, X7 xDrive40i, X7 xDrive50i, X7 M50i, and 2021 M3, M3 Competition, M4 Coupe, M4 Competition Coupe, X5 xDrive45e, 745 Le xDrive. The rotor and shaft within the integrated brake system may not have been welded properly and could separate during a hard braking event, possibly resulting in a loss of the Antilock Brake System (ABS) and braking assistance.

Riesgo: A loss of ABS and a reduction in braking assistance can increase the risk of a crash.

Solución: BMW will notify owners, and dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed on May 25, 2021. Owners may contact BMW customer service at 1-800-525-7417.

STEERING:COLUMN Número 21V031000 · 2021-01-29

Resumen: BMW of North America, LLC (BMW) is recalling certain 2021 X5 sDrive40i, X5 xDrive40i, X5M, X5 xDrive45e, X6 sDrive40i, X6 xDrive40i, X7 xDrive40i, X7 M50i vehicles. The steering column shaft's universal joint connection may not have been tightened to specifications, and can become loose.

Riesgo: A loose steering column shaft universal joint connection can affect vehicle handling and control, increasing the risk of a crash.

Solución: BMW will notify owners, and dealers will inspect and, depending upon the inspection, either the bolt will be replaced and tightened to specifications, or the steering column shaft, universal joint, and bolt will be replaced and tightened to specifications, free of charge. The recall began March 30, 2021. Owners may contact BMW customer service at 1-800-525-7417.

ELECTRICAL SYSTEM:12V/24V/48V BATTERY Número 20V761000 · 2020-12-09

Resumen: BMW of North America, LLC (BMW) is recalling certain 2021 M340i xDrive, M440i xDrive Coupe, 530i, 530i xDrive, 540i, 540i xDrive, 740Li, 740Li xDrive, 840i Gran Coupe, 840i xDrive Gran Coupe, X5 sDrive40i, X5 xDrive40i, X6 sDrive40i, X6 xDrive40i, and X7 xDrive40i vehicles. The connection between the 48-Volt battery and the starter-generator may not have been assembled properly, which can cause increased electrical resistance at the connections.

Riesgo: Increased electrical resistance can increase the risk of a fire.

Solución: BMW will notify owners, and dealers will inspect the connection between the 48-Volt battery and the starter-generator assembly, replacing it if necessary, free of charge. The recall is expected to begin April 12, 2021. Owners may contact BMW customer service at 1-800-525-7417.

SUSPENSION:FRONT:CONTROL ARM Número 20V678000 · 2020-11-04

Resumen: BMW of North America, LLC (BMW) is recalling certain 2020 X5 sDrive40i, xDrive40i, X5 M50i, X5M, X7 xDrive40i, X7 M50i, X6 xDrive40i, X6 M50i and X6M vehicles and 2021 X5 xDrive45e vehicles. The weld between the front axle support and the right front control arm bearing bracket may separate.

Riesgo: If the weld between the front axle support and the right front control arm bearing bracket separates, vehicle handling and control may be affected, increasing the risk of a crash.

Solución: BMW will notify owners, and dealers will replace the front axle support, free of charge. The recall began December 18, 2020. Owners may contact BMW customer service at 1-800-525-7417.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY Número 20V601000 · 2020-09-30

Resumen: BMW of North America, LLC (BMW) is recalling certain 2020-2021 530e, 530e xDrive, 530e iPerformance and X3 xDrive30e and MINI Cooper Countryman All4 SE, 2020 BMW i8, and 2021 330e, 330e xDrive, 745Le xDrive and X5 xDrive45e vehicles. Debris may have entered one or more of the hybrid battery cells during their production.

Riesgo: The debris could result in a short-circuit, increasing the risk of fire or injury.

Solución: BMW will inspect and, if necessary, replace the battery module free of charge. The remedy is currently being developed. Until the remedy is completed, drivers are instructed to not charge their vehicles. Drivers are instructed to not drive in manual mode, sport mode, and to not use the shift paddles. Owners were notified of the safety risk October 23, 2020. The recall began November 24, 2020. Owners may contact BMW customer service at 1-800-525-7417.

EXTERIOR LIGHTING:HEADLIGHTS Número 20V528000 · 2020-09-01

Resumen: BMW of North America, LLC (BMW) is recalling certain 2020-2021 X5 sDrive40i, xDrive40i, xDrive50i, X5 M50i, X5M, X6 sDrive40i, xDrive40i, X6 M50i, X6M, X7 M50i and 2021 X5 xDrive45e vehicles. The headlamps may allow a blue light to illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Riesgo: Oncoming drivers may be confused by the blue light of approaching vehicles, which could potentially increase the risk of a crash.

Solución: BMW will notify owners, and dealers will inspect the headlamps and, if necessary, replace them, free of charge. The recall began October 30, 2020. Owners may contact BMW customer service at 1-800-525-7417.

ELECTRICAL SYSTEM:12V/24V/48V BATTERY Número 20V490000 · 2020-08-18

Resumen: BMW of North America, LLC (BMW) is recalling certain 2021 330e and X5 xDrive45e, 2020-2021 X3 xDrive30e, and 2020 MINI Countryman SE ALL4 vehicles. Loose welding beads may form a conductive path between the hybrid battery cells which could lead to a short-circuit.

Riesgo: A short-circuited hybrid battery may increase the risk of a fire.

Solución: BMW will notify owners, and dealers will inspect and, if necessary, replace the battery modules, free of charge. BMW issued owners an interim notification on October 16, 2020. Although potentially affected BMW owners received interim owner notification letters, all potentially affected BMW owner vehicles have been remedied; therefore, BMW Final owner notification letters will not be necessary. Owners may contact BMW customer service at 1-800-525-7417.

TIRES Número 20V483000 · 2020-08-14

Resumen: BMW of North America, LLC (BMW) is recalling certain 2021 X6 (sDrive40i, xDrive40i and M50i) and X5 (sDrive40i, xDrive40i and M50i) vehicles equipped with certain Pirelli tires. The tires may have a damaged inner layer, possibly resulting in a rapid loss of pressure while the vehicle is moving.

Riesgo: A rapid loss of tire pressure while the vehicle is moving can affect vehicle handling and control, increasing the risk of a crash.

Solución: BMW has notified all of the affected owners, and dealers will replace the defective tires, free of charge. BMW has contacted owners by telephone and those owners have had their cars remedied. Owner notification letters will not be sent. Owners may contact BMW customer service at 1-800-525-7417.

Cómo saber si tu auto tiene un retiro pendiente ›

Investigaciones

Preguntas frecuentes

¿Cuántas quejas tiene el BMW X5 2021?

Se presentaron 103 quejas ante la NHTSA por el BMW X5 2021, unas 18,2 por año en circulación.

¿Cuál es el problema más común del BMW X5 2021?

La categoría más común es Motor, con el 29,1 % de las quejas.

¿Tiene retiros el BMW X5 2021?

La NHTSA registra 12 retiro(s) de seguridad para este año-modelo. 1 investigación de la NHTSA cubre este año-modelo; la más reciente es «Pedestrian alert sounds» (abierta el 2023-01-27, cerrada el 2023-08-07).

¿El BMW X5 2021 sigue generando quejas?

En los últimos 12 meses se presentaron 37 quejas nuevas, frente a 13 en los 12 meses anteriores: el ritmo va en aumento.

¿Cómo se compara el BMW X5 2021 con vehículos similares?

La NHTSA ha recibido 103 quejas de propietarios sobre el BMW X5 2021, es decir 18,2 por año en circulación: muchas menos quejas de lo habitual para un vehículo de su edad (índice de quejas 0,43; 1,00 es el promedio de todos los vehículos seguidos). Entre los 85 vehículos del año-modelo 2021 que seguimos, ocupa el puesto 38 por menos quejas al año. Frente a otros modelos BMW, su tasa es un 56 % mayor; frente a otros SUV de lujo, es un 21 % mayor.