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2021 年款 BMW X5 問題、申訴與召回

少很多 升溫

NHTSA 收到 2021 年款 BMW X5 的車主申訴共 103 筆,換算每車齡年 18.2 筆,以同車齡的車來說申訴比一般車少很多(申訴指數 0.43;1.00 為全部追蹤車款的平均)。在我們追蹤的 85 款 2021 年款車中,它的每年申訴數由少到多排第 38 名。與 BMW 其他車款相比,它的申訴率高 56%;與其他豪華 SUV相比則高 21%。

數字只按上路時間標準化,沒有除以銷量:熱賣車款的申訴自然比冷門車款多,而且每筆申訴未經逐一查證。 計算方式

申訴提出日期介於 2020-12-01 與 2026-08-24 之間。 事故發生到提出申訴的中位延遲:11 天。

103申訴
18.2每車齡年申訴數
0.43申訴指數 對比全部追蹤車款
12召回
10.7%涉及碰撞或起火的比例
37近 12 個月

分析

前一年款(2020)每年 16.0 筆,比這一年款少。後一年款(2022)每年 14.8 筆,比這一年款少。2021 年款上路前兩年累積 33 筆申訴,比同年款車的平均低 46%。

最常見的問題類別是引擎(佔申訴 29.1%),其次是電系(26.2%)與變速箱/動力系統(17.5%)。在引擎類申訴裡,車主最常提到 “water pump”、“starter”、“cooling electrical”、“drivetrain malfunction”與“engine cooling”。有 11 筆申訴(10.7%)提到碰撞或起火;車主通報 7 人受傷、0 人死亡。

一半的事故發生在年款起算 43 個月內;最集中的時期是第三到第五年(佔 36%)。近 12 個月新增 37 筆申訴,前 12 個月是 13 筆,申訴速度在升溫。

NHTSA 列出這個年款 12 件安全召回。 有 35% 的申訴落在召回已處理的零件範圍。有 1 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「Pedestrian alert sounds」(2023-01-27 開啟,已於 2023-08-07 結案)。

申訴指數

  • 對比全部追蹤車款0.43
  • 對比 BMW 其他車款1.56
  • 對比其他 2021 年款0.48
  • 對比其他豪華 SUV1.21
  • 上路前兩年的申訴數 · 對比同年款平均 (33)0.54
  • 第 38 名/共 85 · 2021排行 ›

1.00 代表與比較組相同;2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

BMW X5 各年款問題、申訴與召回 ›

車主在抱怨什麼

  • 引擎30 · 29.1% · 1.31×
  • 電系27 · 26.2% · 1.66×
  • 變速箱/動力系統18 · 17.5% · 1.5×
  • 內裝與配備9 · 8.7% · 0.97×
  • 安全氣囊與安全帶6 · 5.8% · 1.52×
  • 車身與結構4 · 3.9% · 0.43×
  • 煞車3 · 2.9% · 0.48×
  • 駕駛輔助系統3 · 2.9% · 0.51×

對比全部車款: 1.00 = 全部車款平均

引擎 · 申訴中常見的詞

  • water pump7
  • starter8
  • cooling electrical3
  • drivetrain malfunction3
  • engine cooling5
  • production3

電系 · 申訴中常見的詞

  • starter9
  • attempts5
  • cross traffic3
  • regards3
  • battery6
  • button4

變速箱/動力系統 · 申訴中常見的詞

  • front differential4
  • drivetrain4
  • addressing3
  • defects3
  • grinding3
  • malfunction4

問題分類: 電系 · 引擎 · 變速箱/動力系統 · 內裝與配備 · 煞車

申訴提出的年份

2020: 2 2 2020 2021: 20 20 2021 2022: 11 11 2022 2023: 12 12 2023 2024: 10 10 2024 2025: 25 25 2025 2026: 23 23 2026
  • 通報碰撞: 9
  • 通報起火: 3
  • 受傷: 7
  • 死亡: 0

事故發生時的車齡

  • 1 年內22.3%
  • 1–2 年9.7%
  • 2–3 年12.6%
  • 3–5 年35.9%
  • 5 年以上19.4%

事故車齡中位數: 43 個月

車主怎麼說

節錄自向 NHTSA 提出的申訴原文(英文),為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2021 · 豪華 SUV

車款申訴每車齡年申訴數申訴指數
2021 Lexus NX173.00.07
2021 Mercedes-Benz GLC6311.10.26
2021 Lexus RX7012.30.29
2021 Audi Q77112.50.3
2021 Mercedes-Benz GLE8815.50.37
2021 Audi Q59917.50.42
2021 BMW X510318.20.43
2021 BMW X310618.70.44

安全召回 (12)

VISIBILITY:SUN/MOON ROOF ASSEMBLY 案號 22V267000 · 2022-04-20

摘要: BMW of North America, LLC (BMW) is recalling certain 2022 4 Series Gran Coupe (430i, 430i xDrive, M440i xDrive); 2019-2022 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M; 2021-2022 X5 xdrive45e; 2020-2022 X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6M and 2019-2023 X7 xDrive40i, X7 xDrive50i, X7 M50i, X7 xDrive60i, X7 M60i, X7M, Alpina XB7 vehicles. The roof function control unit may be programmed incorrectly, allowing the sunroof to close without the key fob present inside the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

風險: A sunroof that closes without the key fob present inside the vehicle can increase the risk of injury.

處置: Dealers will reprogram the roof function control unit, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact BMW customer service at 1-800-525-7417.

SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT 案號 21V156000 · 2021-03-10

摘要: BMW of North America, LLC (BMW) is recalling certain 2021 X5 sDrive40i, X5 xDrive50i, X5 M50i, X5 xDrive45e, 2021 X7 xDrive40i, X7 M50i, and XB7 vehicles. The head restraints on the second-row outer seats may be the incorrect type for the vehicle.

風險: In the event of a crash, the head restraints could detach, and increase the risk of injury.

處置: BMW will notify owners, and dealers will inspect the head restraints, and replace them as necessary, free of charge. The recall began May 3, 2021. Owners may contact BMW customer service at 1-800-525-7417.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案號 21V096000 · 2021-02-19

摘要: BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

風險: If the driver relies on only the rearview camera image, the missing or reduced rearview image view can increase the risk of a crash or injury.

處置: BMW will notify owners, and dealers will inspect the rearview camera software and update it if necessary, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.

SERVICE BRAKES, HYDRAULIC:CRITICAL FASTENERS 案號 21V089000 · 2021-02-18

摘要: BMW of North America, LLC (BMW) is recalling certain 2021 X5 sDrive40i and X5 xDrive40i vehicles. The right front brake disc may have been assembled with incorrect fasteners, which over time, could result in the front brake disc becoming loose.

風險: A loose brake disc could affect vehicle handling and control, and increase the risk of a crash.

處置: BMW will notify owners, and dealers will inspect the right front brake disc and replace it if necessary, along with the unaffected left side brake disc, free of charge. There are no owner vehicles affected; therefore, owner notification is not necessary and, as such, a planned owner notification date is not entered into the recall schedule. Owners may contact BMW's customer service at 1-800-525-7417.

SERVICE BRAKES, HYDRAULIC 案號 21V062000 · 2021-02-10

摘要: BMW of North America, LLC (BMW) is recalling certain 2020-2021 8 Series Coupe, Grand Coupe and convertible 840i, 840i xDrive, M850i xDrive, M8 and 740 Li, 740 Li xDrive, 750 Li xDrive, M760 Li xDrive, X6 sDrive40i, X6 xDrive40i, X6 xdrive50i, X6 M50i, X6M, and 2019-2021 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M, X7 xDrive40i, X7 xDrive50i, X7 M50i, and 2021 M3, M3 Competition, M4 Coupe, M4 Competition Coupe, X5 xDrive45e, 745 Le xDrive. The rotor and shaft within the integrated brake system may not have been welded properly and could separate during a hard braking event, possibly resulting in a loss of the Antilock Brake System (ABS) and braking assistance.

風險: A loss of ABS and a reduction in braking assistance can increase the risk of a crash.

處置: BMW will notify owners, and dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed on May 25, 2021. Owners may contact BMW customer service at 1-800-525-7417.

STEERING:COLUMN 案號 21V031000 · 2021-01-29

摘要: BMW of North America, LLC (BMW) is recalling certain 2021 X5 sDrive40i, X5 xDrive40i, X5M, X5 xDrive45e, X6 sDrive40i, X6 xDrive40i, X7 xDrive40i, X7 M50i vehicles. The steering column shaft's universal joint connection may not have been tightened to specifications, and can become loose.

風險: A loose steering column shaft universal joint connection can affect vehicle handling and control, increasing the risk of a crash.

處置: BMW will notify owners, and dealers will inspect and, depending upon the inspection, either the bolt will be replaced and tightened to specifications, or the steering column shaft, universal joint, and bolt will be replaced and tightened to specifications, free of charge. The recall began March 30, 2021. Owners may contact BMW customer service at 1-800-525-7417.

ELECTRICAL SYSTEM:12V/24V/48V BATTERY 案號 20V761000 · 2020-12-09

摘要: BMW of North America, LLC (BMW) is recalling certain 2021 M340i xDrive, M440i xDrive Coupe, 530i, 530i xDrive, 540i, 540i xDrive, 740Li, 740Li xDrive, 840i Gran Coupe, 840i xDrive Gran Coupe, X5 sDrive40i, X5 xDrive40i, X6 sDrive40i, X6 xDrive40i, and X7 xDrive40i vehicles. The connection between the 48-Volt battery and the starter-generator may not have been assembled properly, which can cause increased electrical resistance at the connections.

風險: Increased electrical resistance can increase the risk of a fire.

處置: BMW will notify owners, and dealers will inspect the connection between the 48-Volt battery and the starter-generator assembly, replacing it if necessary, free of charge. The recall is expected to begin April 12, 2021. Owners may contact BMW customer service at 1-800-525-7417.

SUSPENSION:FRONT:CONTROL ARM 案號 20V678000 · 2020-11-04

摘要: BMW of North America, LLC (BMW) is recalling certain 2020 X5 sDrive40i, xDrive40i, X5 M50i, X5M, X7 xDrive40i, X7 M50i, X6 xDrive40i, X6 M50i and X6M vehicles and 2021 X5 xDrive45e vehicles. The weld between the front axle support and the right front control arm bearing bracket may separate.

風險: If the weld between the front axle support and the right front control arm bearing bracket separates, vehicle handling and control may be affected, increasing the risk of a crash.

處置: BMW will notify owners, and dealers will replace the front axle support, free of charge. The recall began December 18, 2020. Owners may contact BMW customer service at 1-800-525-7417.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案號 20V601000 · 2020-09-30

摘要: BMW of North America, LLC (BMW) is recalling certain 2020-2021 530e, 530e xDrive, 530e iPerformance and X3 xDrive30e and MINI Cooper Countryman All4 SE, 2020 BMW i8, and 2021 330e, 330e xDrive, 745Le xDrive and X5 xDrive45e vehicles. Debris may have entered one or more of the hybrid battery cells during their production.

風險: The debris could result in a short-circuit, increasing the risk of fire or injury.

處置: BMW will inspect and, if necessary, replace the battery module free of charge. The remedy is currently being developed. Until the remedy is completed, drivers are instructed to not charge their vehicles. Drivers are instructed to not drive in manual mode, sport mode, and to not use the shift paddles. Owners were notified of the safety risk October 23, 2020. The recall began November 24, 2020. Owners may contact BMW customer service at 1-800-525-7417.

EXTERIOR LIGHTING:HEADLIGHTS 案號 20V528000 · 2020-09-01

摘要: BMW of North America, LLC (BMW) is recalling certain 2020-2021 X5 sDrive40i, xDrive40i, xDrive50i, X5 M50i, X5M, X6 sDrive40i, xDrive40i, X6 M50i, X6M, X7 M50i and 2021 X5 xDrive45e vehicles. The headlamps may allow a blue light to illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

風險: Oncoming drivers may be confused by the blue light of approaching vehicles, which could potentially increase the risk of a crash.

處置: BMW will notify owners, and dealers will inspect the headlamps and, if necessary, replace them, free of charge. The recall began October 30, 2020. Owners may contact BMW customer service at 1-800-525-7417.

ELECTRICAL SYSTEM:12V/24V/48V BATTERY 案號 20V490000 · 2020-08-18

摘要: BMW of North America, LLC (BMW) is recalling certain 2021 330e and X5 xDrive45e, 2020-2021 X3 xDrive30e, and 2020 MINI Countryman SE ALL4 vehicles. Loose welding beads may form a conductive path between the hybrid battery cells which could lead to a short-circuit.

風險: A short-circuited hybrid battery may increase the risk of a fire.

處置: BMW will notify owners, and dealers will inspect and, if necessary, replace the battery modules, free of charge. BMW issued owners an interim notification on October 16, 2020. Although potentially affected BMW owners received interim owner notification letters, all potentially affected BMW owner vehicles have been remedied; therefore, BMW Final owner notification letters will not be necessary. Owners may contact BMW customer service at 1-800-525-7417.

TIRES 案號 20V483000 · 2020-08-14

摘要: BMW of North America, LLC (BMW) is recalling certain 2021 X6 (sDrive40i, xDrive40i and M50i) and X5 (sDrive40i, xDrive40i and M50i) vehicles equipped with certain Pirelli tires. The tires may have a damaged inner layer, possibly resulting in a rapid loss of pressure while the vehicle is moving.

風險: A rapid loss of tire pressure while the vehicle is moving can affect vehicle handling and control, increasing the risk of a crash.

處置: BMW has notified all of the affected owners, and dealers will replace the defective tires, free of charge. BMW has contacted owners by telephone and those owners have had their cars remedied. Owner notification letters will not be sent. Owners may contact BMW customer service at 1-800-525-7417.

怎麼查你的車有沒有未完成的召回 ›

缺陷調查

常見問題

2021 年款 BMW X5 有多少申訴?

NHTSA 收到 2021 年款 BMW X5 共 103 筆申訴,約每車齡年 18.2 筆。

2021 年款 BMW X5 最常見的問題是什麼?

最常見的類別是引擎,佔申訴的 29.1%。

2021 年款 BMW X5 有召回嗎?

NHTSA 列出這個年款 12 件安全召回。 有 1 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「Pedestrian alert sounds」(2023-01-27 開啟,已於 2023-08-07 結案)。

2021 年款 BMW X5 現在還有人在申訴嗎?

近 12 個月新增 37 筆申訴,前 12 個月是 13 筆,申訴速度在升溫。

2021 年款 BMW X5 跟同類車比起來如何?

NHTSA 收到 2021 年款 BMW X5 的車主申訴共 103 筆,換算每車齡年 18.2 筆,以同車齡的車來說申訴比一般車少很多(申訴指數 0.43;1.00 為全部追蹤車款的平均)。在我們追蹤的 85 款 2021 年款車中,它的每年申訴數由少到多排第 38 名。與 BMW 其他車款相比,它的申訴率高 56%;與其他豪華 SUV相比則高 21%。