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2021 年款 Audi Q7 問題、申訴與召回

少很多 升溫

NHTSA 收到 2021 年款 Audi Q7 的車主申訴共 71 筆,換算每車齡年 12.5 筆,以同車齡的車來說申訴比一般車少很多(申訴指數 0.30;1.00 為全部追蹤車款的平均)。在我們追蹤的 85 款 2021 年款車中,它的每年申訴數由少到多排第 27 名。與 Audi 其他車款相比,它的申訴率高 37%;與其他豪華 SUV相比則低 17%。

數字只按上路時間標準化,沒有除以銷量:熱賣車款的申訴自然比冷門車款多,而且每筆申訴未經逐一查證。 計算方式

申訴提出日期介於 2021-09-18 與 2026-08-28 之間。 事故發生到提出申訴的中位延遲:8 天。

71申訴
12.5每車齡年申訴數
0.3申訴指數 對比全部追蹤車款
9召回
4.2%涉及碰撞或起火的比例
20近 12 個月

分析

前一年款(2020)每年 3.9 筆,比這一年款少。後一年款(2022)每年 3.9 筆,比這一年款少。2021 年款上路前兩年累積 13 筆申訴,比同年款車的平均低 79%。

最常見的問題類別是電系(佔申訴 49.3%),其次是引擎(25.4%)與內裝與配備(8.5%)。電系類申訴在這裡的比例是全部追蹤車款的 3.1 倍。在電系類申訴裡,車主最常提到 “electrical system”、“generator”、“system malfunction”、“cockpit”與“display”。有 3 筆申訴(4.2%)提到碰撞或起火;車主通報 5 人受傷、0 人死亡。

一半的事故發生在年款起算 38 個月內;最集中的時期是第三到第五年(佔 39%)。近 12 個月新增 20 筆申訴,前 12 個月是 12 筆,申訴速度在升溫。

NHTSA 列出這個年款 9 件安全召回。 有 59% 的申訴落在召回已處理的零件範圍。

申訴指數

  • 對比全部追蹤車款0.3
  • 對比 Audi 其他車款1.37
  • 對比其他 2021 年款0.33
  • 對比其他豪華 SUV0.83
  • 上路前兩年的申訴數 · 對比同年款平均 (13)0.21
  • 第 27 名/共 85 · 2021排行 ›

1.00 代表與比較組相同;2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

Audi Q7 各年款問題、申訴與召回 ›

車主在抱怨什麼

  • 電系35 · 49.3% · 3.13×
  • 引擎18 · 25.4% · 1.14×
  • 內裝與配備6 · 8.5% · 0.95×
  • 輪胎、輪圈與懸吊3 · 4.2% · 1.69×
  • 燃油系統2 · 2.8% · 0.65×
  • 安全氣囊與安全帶2 · 2.8% · 0.73×
  • 駕駛輔助系統2 · 2.8% · 0.49×
  • 變速箱/動力系統1 · 1.4% · 0.12×

對比全部車款: 1.00 = 全部車款平均

電系 · 申訴中常見的詞

  • electrical system11
  • generator6
  • system malfunction7
  • cockpit3
  • display7
  • instrument cluster5

引擎 · 申訴中常見的詞

  • water pump7
  • vacuum system4
  • coolant migration3
  • starter generator3
  • contamination3
  • lawsuit4

問題分類: 引擎 · 電系

申訴提出的年份

2021: 2 2 2021 2022: 11 11 2022 2023: 20 20 2023 2024: 8 8 2024 2025: 18 18 2025 2026: 12 12 2026
  • 通報碰撞: 3
  • 通報起火: 0
  • 受傷: 5
  • 死亡: 0

事故發生時的車齡

  • 1 年內2.8%
  • 1–2 年16.9%
  • 2–3 年26.8%
  • 3–5 年39.4%
  • 5 年以上14.1%

事故車齡中位數: 38 個月

車主怎麼說

節錄自向 NHTSA 提出的申訴原文(英文),為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2021 · 豪華 SUV

車款申訴每車齡年申訴數申訴指數
2021 Lexus NX173.00.07
2021 Mercedes-Benz GLC6311.10.26
2021 Lexus RX7012.30.29
2021 Audi Q77112.50.3
2021 Mercedes-Benz GLE8815.50.37
2021 Audi Q59917.50.42
2021 BMW X510318.20.43
2021 BMW X310618.70.44

安全召回 (9)

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案號 25V900000 · 2025-12-19

摘要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

風險: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

處置: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 案號 25V201000 · 2025-03-31

摘要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 SQ8, A6 SEDAN, A7, A8, Q7, Q8, RS6 Avant, RS7, RSQ8, S6 SEDAN, S7, S8, A6 Allroad, and SQ7 vehicles. Due to a software error, the instrument panel display may fail.

風險: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.

處置: Dealers will update the instrument panel module software, free of charge. Owner notification letters were mailed April 24, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90VC.

BACK OVER PREVENTION:DISPLAY FUNCTION 案號 22V742000 · 2022-10-05

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback, S5 Coupe, 2022 E-Tron GT, and 2021-2022 RSQ8 vehicles. Due to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

風險: A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.

處置: Dealers will update the infotainment unit software, free of charge. Owner notification letters were mailed October 25, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 91DZ.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 案號 22V516000 · 2022-07-20

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.

風險: Fuel pump failure can cause an engine stall, increasing the risk of a crash.

處置: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 20DR.

TIRES 案號 22V034000 · 2022-01-26

摘要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.

風險: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.

處置: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.

SEAT BELTS:REAR/OTHER:RETRACTOR 案號 21V606000 · 2021-08-05

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

風險: An unsecured child restraint system can increase the risk of injury during a crash.

處置: Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY 案號 21V295000 · 2021-04-26

摘要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.

風險: A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.

處置: Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE 案號 21V078000 · 2021-02-17

摘要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2021 Audi Q7 vehicles. The air bag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

風險: During a crash necessitating the deployment of the passenger air bag, the second stage may deploy too quickly when a child is in the front passenger seat, increasing the risk of injury.

處置: Audi will notify owners, and dealers will update the air bag control module, free of charge. The recall began March 5, 2021. Owners can contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BV.

ELECTRICAL SYSTEM 案號 20V749000 · 2020-12-02

摘要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A6 Allroad, Q7, RS6 and RS7 vehicles. The electrical connector can detach from the door crash sensor in either of the front doors.

風險: A detached connector can delay the activation of the restraint systems, including the side air bag, curtain air bag and/or seat-belt pretensioners during a side impact crash, increasing the risk of injury.

處置: Audi will notify owners, and dealers will inspect, and as necessary, replace the crash sensors in both front doors, free of charge. The recall began December 23, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BM.

怎麼查你的車有沒有未完成的召回 ›

缺陷調查

追蹤的年款沒有 NHTSA 調查。

常見問題

2021 年款 Audi Q7 有多少申訴?

NHTSA 收到 2021 年款 Audi Q7 共 71 筆申訴,約每車齡年 12.5 筆。

2021 年款 Audi Q7 最常見的問題是什麼?

最常見的類別是電系,佔申訴的 49.3%。

2021 年款 Audi Q7 有召回嗎?

NHTSA 列出這個年款 9 件安全召回。

2021 年款 Audi Q7 現在還有人在申訴嗎?

近 12 個月新增 20 筆申訴,前 12 個月是 12 筆,申訴速度在升溫。

2021 年款 Audi Q7 跟同類車比起來如何?

NHTSA 收到 2021 年款 Audi Q7 的車主申訴共 71 筆,換算每車齡年 12.5 筆,以同車齡的車來說申訴比一般車少很多(申訴指數 0.30;1.00 為全部追蹤車款的平均)。在我們追蹤的 85 款 2021 年款車中,它的每年申訴數由少到多排第 27 名。與 Audi 其他車款相比,它的申訴率高 37%;與其他豪華 SUV相比則低 17%。