Os números são normalizados pelo tempo em circulação, não pelas vendas: um modelo popular gera mais relatos do que um raro, e as queixas não são verificadas uma a uma. Como contamos
Queixas registradas entre 2021-09-18 e 2026-08-28. Mediana entre o incidente e o registro: 8 dias.
Análise
O ano-modelo anterior (2020) registrou 3,9 reclamações por ano, menos do que este. O ano-modelo seguinte (2022) registrou 3,9 por ano, menos do que este. Nos dois primeiros anos em circulação, o modelo 2021 acumulou 13 reclamações, 79 % menor que o veículo médio do mesmo ano-modelo.
A área de problemas mais comum é Sistema elétrico (49,3 % das reclamações), seguido de Motor (25,4 %) e Interior e equipamentos (8,5 %). Reclamações de Sistema elétrico são aqui 3,1 vezes mais frequentes do que no conjunto dos veículos acompanhados. Nas reclamações de Sistema elétrico, os donos mencionam sobretudo “electrical system”, “generator”, “system malfunction”, “cockpit” e “display”. 3 reclamações (4,2 %) descrevem colisão ou incêndio; os donos mencionam 5 feridos e 0 mortes.
Metade dos incidentes relatados ocorreu em até 38 meses após o início do ano-modelo; o período mais intenso foi do terceiro ao quinto ano (39 % dos incidentes). Nos últimos 12 meses foram registradas 20 novas reclamações, contra 12 nos 12 meses anteriores: o ritmo está aumentando.
A NHTSA lista 9 recalls de segurança para este ano-modelo. 59 % das reclamações estão em áreas de componentes cobertas por um recall.
Recalls de segurança (9)
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Número 25V900000 · 2025-12-19
Resumo: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risco: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Solução: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Número 25V201000 · 2025-03-31
Resumo: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 SQ8, A6 SEDAN, A7, A8, Q7, Q8, RS6 Avant, RS7, RSQ8, S6 SEDAN, S7, S8, A6 Allroad, and SQ7 vehicles. Due to a software error, the instrument panel display may fail.
Risco: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.
Solução: Dealers will update the instrument panel module software, free of charge. Owner notification letters were mailed April 24, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90VC.
BACK OVER PREVENTION:DISPLAY FUNCTION Número 22V742000 · 2022-10-05
Resumo: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback, S5 Coupe, 2022 E-Tron GT, and 2021-2022 RSQ8 vehicles. Due to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risco: A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Solução: Dealers will update the infotainment unit software, free of charge. Owner notification letters were mailed October 25, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 91DZ.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Número 22V516000 · 2022-07-20
Resumo: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.
Risco: Fuel pump failure can cause an engine stall, increasing the risk of a crash.
Solução: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 20DR.
TIRES Número 22V034000 · 2022-01-26
Resumo: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
Risco: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
Solução: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.
SEAT BELTS:REAR/OTHER:RETRACTOR Número 21V606000 · 2021-08-05
Resumo: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risco: An unsecured child restraint system can increase the risk of injury during a crash.
Solução: Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY Número 21V295000 · 2021-04-26
Resumo: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
Risco: A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
Solução: Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE Número 21V078000 · 2021-02-17
Resumo: Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2021 Audi Q7 vehicles. The air bag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risco: During a crash necessitating the deployment of the passenger air bag, the second stage may deploy too quickly when a child is in the front passenger seat, increasing the risk of injury.
Solução: Audi will notify owners, and dealers will update the air bag control module, free of charge. The recall began March 5, 2021. Owners can contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BV.
ELECTRICAL SYSTEM Número 20V749000 · 2020-12-02
Resumo: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A6 Allroad, Q7, RS6 and RS7 vehicles. The electrical connector can detach from the door crash sensor in either of the front doors.
Risco: A detached connector can delay the activation of the restraint systems, including the side air bag, curtain air bag and/or seat-belt pretensioners during a side impact crash, increasing the risk of injury.
Solução: Audi will notify owners, and dealers will inspect, and as necessary, replace the crash sensors in both front doors, free of charge. The recall began December 23, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BM.
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