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BMW X5 2021: problemas, reclamações e recalls

Muito menos Em alta

A NHTSA recebeu 103 reclamações de proprietários sobre o BMW X5 2021, ou seja, 18,2 por ano em circulação: muito menos reclamações que o habitual para um veículo dessa idade (índice de reclamações 0,43; 1,00 é a média de todos os veículos acompanhados). Entre os 85 veículos do ano-modelo 2021 que acompanhamos, fica em 38º lugar por menos reclamações ao ano. Em relação a outros modelos BMW, sua taxa é 56 % maior; em relação a outros SUVs de luxo, é 21 % maior.

Os números são normalizados pelo tempo em circulação, não pelas vendas: um modelo popular gera mais relatos do que um raro, e as queixas não são verificadas uma a uma. Como contamos

Queixas registradas entre 2020-12-01 e 2026-08-24. Mediana entre o incidente e o registro: 11 dias.

103Reclamações
18.2Reclamações por ano em circulação
0.43Índice de reclamações vs. todos os veículos
12Recalls
10.7%Parcela com colisão ou incêndio
37Últimos 12 meses

Análise

O ano-modelo anterior (2020) registrou 16,0 reclamações por ano, menos do que este. O ano-modelo seguinte (2022) registrou 14,8 por ano, menos do que este. Nos dois primeiros anos em circulação, o modelo 2021 acumulou 33 reclamações, 46 % menor que o veículo médio do mesmo ano-modelo.

A área de problemas mais comum é Motor (29,1 % das reclamações), seguido de Sistema elétrico (26,2 %) e Transmissão (17,5 %). Nas reclamações de Motor, os donos mencionam sobretudo “water pump”, “starter”, “cooling electrical”, “drivetrain malfunction” e “engine cooling”. 11 reclamações (10,7 %) descrevem colisão ou incêndio; os donos mencionam 7 feridos e 0 mortes.

Metade dos incidentes relatados ocorreu em até 43 meses após o início do ano-modelo; o período mais intenso foi do terceiro ao quinto ano (36 % dos incidentes). Nos últimos 12 meses foram registradas 37 novas reclamações, contra 13 nos 12 meses anteriores: o ritmo está aumentando.

A NHTSA lista 12 recalls de segurança para este ano-modelo. 35 % das reclamações estão em áreas de componentes cobertas por um recall. 1 investigação da NHTSA cobre este ano-modelo; a mais recente é “Pedestrian alert sounds” (aberta em 2023-01-27, encerrada em 2023-08-07).

Índice de reclamações

  • vs. todos os veículos0.43
  • vs. outros modelos BMW1.56
  • vs. outros modelos 20210.48
  • vs. outros SUVs de luxo1.21
  • Reclamações nos primeiros 2 anos · vs. média do mesmo ano-modelo (33)0.54
  • 38º de 85 · 2021Rankings ›

1,00 equivale ao grupo de comparação. 2,00 significa o dobro de reclamações por ano.

Outros anos-modelo

  • 20188.1 por ano0.19
  • 201923.8 por ano0.57
  • 202016.0 por ano0.38
  • 202118.2 por ano0.43
  • 202214.8 por ano0.35
  • 20238.4 por ano0.2
  • 202453.8 por ano1.28
  • 202536.5 por ano0.87

BMW X5: problemas, reclamações e recalls por ano-modelo ›

Do que os donos reclamam

  • Motor30 · 29.1% · 1.31×
  • Sistema elétrico27 · 26.2% · 1.66×
  • Transmissão18 · 17.5% · 1.5×
  • Interior e equipamentos9 · 8.7% · 0.97×
  • Airbags e cintos6 · 5.8% · 1.52×
  • Carroceria e estrutura4 · 3.9% · 0.43×
  • Freios3 · 2.9% · 0.48×
  • Assistência ao condutor3 · 2.9% · 0.51×

vs. todos os veículos: 1.00 = Média de todos os veículos

Motor · Termos frequentes nas reclamações

  • water pump7
  • starter8
  • cooling electrical3
  • drivetrain malfunction3
  • engine cooling5
  • production3

Sistema elétrico · Termos frequentes nas reclamações

  • starter9
  • attempts5
  • cross traffic3
  • regards3
  • battery6
  • button4

Transmissão · Termos frequentes nas reclamações

  • front differential4
  • drivetrain4
  • addressing3
  • defects3
  • grinding3
  • malfunction4

Áreas de problemas: Sistema elétrico · Motor · Transmissão · Interior e equipamentos · Freios

Ano em que foram registradas

2020: 2 2 2020 2021: 20 20 2021 2022: 11 11 2022 2023: 12 12 2023 2024: 10 10 2024 2025: 25 25 2025 2026: 23 23 2026
  • Colisões relatadas: 9
  • Incêndios relatados: 3
  • Feridos: 7
  • Mortes: 0

Idade do veículo no incidente

  • <1 ano22.3%
  • 1–2 anos9.7%
  • 2–3 anos12.6%
  • 3–5 anos35.9%
  • 5+ anos19.4%

Idade mediana no incidente: 43 meses

O que os donos relatam

Trechos de reclamações registradas na NHTSA (em inglês), encurtados. O número ODI é o identificador do registro na NHTSA.

Concorrentes do segmento · 2021 · SUVs de luxo

ModelosReclamaçõesReclamações por ano em circulaçãoÍndice de reclamações
2021 Lexus NX173.00.07
2021 Mercedes-Benz GLC6311.10.26
2021 Lexus RX7012.30.29
2021 Audi Q77112.50.3
2021 Mercedes-Benz GLE8815.50.37
2021 Audi Q59917.50.42
2021 BMW X510318.20.43
2021 BMW X310618.70.44

Recalls de segurança (12)

VISIBILITY:SUN/MOON ROOF ASSEMBLY Número 22V267000 · 2022-04-20

Resumo: BMW of North America, LLC (BMW) is recalling certain 2022 4 Series Gran Coupe (430i, 430i xDrive, M440i xDrive); 2019-2022 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M; 2021-2022 X5 xdrive45e; 2020-2022 X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6M and 2019-2023 X7 xDrive40i, X7 xDrive50i, X7 M50i, X7 xDrive60i, X7 M60i, X7M, Alpina XB7 vehicles. The roof function control unit may be programmed incorrectly, allowing the sunroof to close without the key fob present inside the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

Risco: A sunroof that closes without the key fob present inside the vehicle can increase the risk of injury.

Solução: Dealers will reprogram the roof function control unit, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact BMW customer service at 1-800-525-7417.

SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT Número 21V156000 · 2021-03-10

Resumo: BMW of North America, LLC (BMW) is recalling certain 2021 X5 sDrive40i, X5 xDrive50i, X5 M50i, X5 xDrive45e, 2021 X7 xDrive40i, X7 M50i, and XB7 vehicles. The head restraints on the second-row outer seats may be the incorrect type for the vehicle.

Risco: In the event of a crash, the head restraints could detach, and increase the risk of injury.

Solução: BMW will notify owners, and dealers will inspect the head restraints, and replace them as necessary, free of charge. The recall began May 3, 2021. Owners may contact BMW customer service at 1-800-525-7417.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Número 21V096000 · 2021-02-19

Resumo: BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risco: If the driver relies on only the rearview camera image, the missing or reduced rearview image view can increase the risk of a crash or injury.

Solução: BMW will notify owners, and dealers will inspect the rearview camera software and update it if necessary, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.

SERVICE BRAKES, HYDRAULIC:CRITICAL FASTENERS Número 21V089000 · 2021-02-18

Resumo: BMW of North America, LLC (BMW) is recalling certain 2021 X5 sDrive40i and X5 xDrive40i vehicles. The right front brake disc may have been assembled with incorrect fasteners, which over time, could result in the front brake disc becoming loose.

Risco: A loose brake disc could affect vehicle handling and control, and increase the risk of a crash.

Solução: BMW will notify owners, and dealers will inspect the right front brake disc and replace it if necessary, along with the unaffected left side brake disc, free of charge. There are no owner vehicles affected; therefore, owner notification is not necessary and, as such, a planned owner notification date is not entered into the recall schedule. Owners may contact BMW's customer service at 1-800-525-7417.

SERVICE BRAKES, HYDRAULIC Número 21V062000 · 2021-02-10

Resumo: BMW of North America, LLC (BMW) is recalling certain 2020-2021 8 Series Coupe, Grand Coupe and convertible 840i, 840i xDrive, M850i xDrive, M8 and 740 Li, 740 Li xDrive, 750 Li xDrive, M760 Li xDrive, X6 sDrive40i, X6 xDrive40i, X6 xdrive50i, X6 M50i, X6M, and 2019-2021 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M, X7 xDrive40i, X7 xDrive50i, X7 M50i, and 2021 M3, M3 Competition, M4 Coupe, M4 Competition Coupe, X5 xDrive45e, 745 Le xDrive. The rotor and shaft within the integrated brake system may not have been welded properly and could separate during a hard braking event, possibly resulting in a loss of the Antilock Brake System (ABS) and braking assistance.

Risco: A loss of ABS and a reduction in braking assistance can increase the risk of a crash.

Solução: BMW will notify owners, and dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed on May 25, 2021. Owners may contact BMW customer service at 1-800-525-7417.

STEERING:COLUMN Número 21V031000 · 2021-01-29

Resumo: BMW of North America, LLC (BMW) is recalling certain 2021 X5 sDrive40i, X5 xDrive40i, X5M, X5 xDrive45e, X6 sDrive40i, X6 xDrive40i, X7 xDrive40i, X7 M50i vehicles. The steering column shaft's universal joint connection may not have been tightened to specifications, and can become loose.

Risco: A loose steering column shaft universal joint connection can affect vehicle handling and control, increasing the risk of a crash.

Solução: BMW will notify owners, and dealers will inspect and, depending upon the inspection, either the bolt will be replaced and tightened to specifications, or the steering column shaft, universal joint, and bolt will be replaced and tightened to specifications, free of charge. The recall began March 30, 2021. Owners may contact BMW customer service at 1-800-525-7417.

ELECTRICAL SYSTEM:12V/24V/48V BATTERY Número 20V761000 · 2020-12-09

Resumo: BMW of North America, LLC (BMW) is recalling certain 2021 M340i xDrive, M440i xDrive Coupe, 530i, 530i xDrive, 540i, 540i xDrive, 740Li, 740Li xDrive, 840i Gran Coupe, 840i xDrive Gran Coupe, X5 sDrive40i, X5 xDrive40i, X6 sDrive40i, X6 xDrive40i, and X7 xDrive40i vehicles. The connection between the 48-Volt battery and the starter-generator may not have been assembled properly, which can cause increased electrical resistance at the connections.

Risco: Increased electrical resistance can increase the risk of a fire.

Solução: BMW will notify owners, and dealers will inspect the connection between the 48-Volt battery and the starter-generator assembly, replacing it if necessary, free of charge. The recall is expected to begin April 12, 2021. Owners may contact BMW customer service at 1-800-525-7417.

SUSPENSION:FRONT:CONTROL ARM Número 20V678000 · 2020-11-04

Resumo: BMW of North America, LLC (BMW) is recalling certain 2020 X5 sDrive40i, xDrive40i, X5 M50i, X5M, X7 xDrive40i, X7 M50i, X6 xDrive40i, X6 M50i and X6M vehicles and 2021 X5 xDrive45e vehicles. The weld between the front axle support and the right front control arm bearing bracket may separate.

Risco: If the weld between the front axle support and the right front control arm bearing bracket separates, vehicle handling and control may be affected, increasing the risk of a crash.

Solução: BMW will notify owners, and dealers will replace the front axle support, free of charge. The recall began December 18, 2020. Owners may contact BMW customer service at 1-800-525-7417.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY Número 20V601000 · 2020-09-30

Resumo: BMW of North America, LLC (BMW) is recalling certain 2020-2021 530e, 530e xDrive, 530e iPerformance and X3 xDrive30e and MINI Cooper Countryman All4 SE, 2020 BMW i8, and 2021 330e, 330e xDrive, 745Le xDrive and X5 xDrive45e vehicles. Debris may have entered one or more of the hybrid battery cells during their production.

Risco: The debris could result in a short-circuit, increasing the risk of fire or injury.

Solução: BMW will inspect and, if necessary, replace the battery module free of charge. The remedy is currently being developed. Until the remedy is completed, drivers are instructed to not charge their vehicles. Drivers are instructed to not drive in manual mode, sport mode, and to not use the shift paddles. Owners were notified of the safety risk October 23, 2020. The recall began November 24, 2020. Owners may contact BMW customer service at 1-800-525-7417.

EXTERIOR LIGHTING:HEADLIGHTS Número 20V528000 · 2020-09-01

Resumo: BMW of North America, LLC (BMW) is recalling certain 2020-2021 X5 sDrive40i, xDrive40i, xDrive50i, X5 M50i, X5M, X6 sDrive40i, xDrive40i, X6 M50i, X6M, X7 M50i and 2021 X5 xDrive45e vehicles. The headlamps may allow a blue light to illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risco: Oncoming drivers may be confused by the blue light of approaching vehicles, which could potentially increase the risk of a crash.

Solução: BMW will notify owners, and dealers will inspect the headlamps and, if necessary, replace them, free of charge. The recall began October 30, 2020. Owners may contact BMW customer service at 1-800-525-7417.

ELECTRICAL SYSTEM:12V/24V/48V BATTERY Número 20V490000 · 2020-08-18

Resumo: BMW of North America, LLC (BMW) is recalling certain 2021 330e and X5 xDrive45e, 2020-2021 X3 xDrive30e, and 2020 MINI Countryman SE ALL4 vehicles. Loose welding beads may form a conductive path between the hybrid battery cells which could lead to a short-circuit.

Risco: A short-circuited hybrid battery may increase the risk of a fire.

Solução: BMW will notify owners, and dealers will inspect and, if necessary, replace the battery modules, free of charge. BMW issued owners an interim notification on October 16, 2020. Although potentially affected BMW owners received interim owner notification letters, all potentially affected BMW owner vehicles have been remedied; therefore, BMW Final owner notification letters will not be necessary. Owners may contact BMW customer service at 1-800-525-7417.

TIRES Número 20V483000 · 2020-08-14

Resumo: BMW of North America, LLC (BMW) is recalling certain 2021 X6 (sDrive40i, xDrive40i and M50i) and X5 (sDrive40i, xDrive40i and M50i) vehicles equipped with certain Pirelli tires. The tires may have a damaged inner layer, possibly resulting in a rapid loss of pressure while the vehicle is moving.

Risco: A rapid loss of tire pressure while the vehicle is moving can affect vehicle handling and control, increasing the risk of a crash.

Solução: BMW has notified all of the affected owners, and dealers will replace the defective tires, free of charge. BMW has contacted owners by telephone and those owners have had their cars remedied. Owner notification letters will not be sent. Owners may contact BMW customer service at 1-800-525-7417.

Como saber se o seu carro tem um recall pendente ›

Investigações

Perguntas frequentes

Quantas reclamações tem o BMW X5 2021?

Foram registradas 103 reclamações na NHTSA para o BMW X5 2021, cerca de 18,2 por ano em circulação.

Qual é o problema mais comum do BMW X5 2021?

A categoria mais comum é Motor, com 29,1 % das reclamações.

O BMW X5 2021 tem recalls?

A NHTSA lista 12 recall(s) de segurança para este ano-modelo. 1 investigação da NHTSA cobre este ano-modelo; a mais recente é “Pedestrian alert sounds” (aberta em 2023-01-27, encerrada em 2023-08-07).

O BMW X5 2021 ainda gera reclamações?

Nos últimos 12 meses foram registradas 37 novas reclamações, contra 13 nos 12 meses anteriores: o ritmo está aumentando.

Como o BMW X5 2021 se compara a veículos semelhantes?

A NHTSA recebeu 103 reclamações de proprietários sobre o BMW X5 2021, ou seja, 18,2 por ano em circulação: muito menos reclamações que o habitual para um veículo dessa idade (índice de reclamações 0,43; 1,00 é a média de todos os veículos acompanhados). Entre os 85 veículos do ano-modelo 2021 que acompanhamos, fica em 38º lugar por menos reclamações ao ano. Em relação a outros modelos BMW, sua taxa é 56 % maior; em relação a outros SUVs de luxo, é 21 % maior.