Las cifras se normalizan por tiempo en circulación, no por ventas: un modelo popular genera más reportes que uno raro, y las quejas no se verifican una por una. Cómo contamos
Quejas presentadas entre el 2021-09-18 y el 2026-08-28. Mediana entre el incidente y la presentación: 8 días.
Análisis
El año-modelo anterior (2020) registró 3,9 quejas al año, menos que este. El año-modelo siguiente (2022) registró 3,9 al año, menos que este. En sus dos primeros años en circulación, el modelo 2021 acumuló 13 quejas, un 79 % menor que el vehículo promedio del mismo año-modelo.
El área de problemas más común es Sistema eléctrico (49,3 % de las quejas), seguido de Motor (25,4 %) y Interior y equipamiento (8,5 %). Las quejas de Sistema eléctrico son aquí 3,1 veces más frecuentes que en el conjunto de vehículos seguidos. En las quejas de Sistema eléctrico, los dueños mencionan sobre todo “electrical system”, “generator”, “system malfunction”, “cockpit” y “display”. 3 quejas (4,2 %) describen un choque o incendio; los dueños mencionan 5 lesiones y 0 muertes.
La mitad de los incidentes ocurrió dentro de los 38 meses siguientes al inicio del año-modelo; el periodo más intenso fue del tercer al quinto año (39 % de los incidentes). En los últimos 12 meses se presentaron 20 quejas nuevas, frente a 12 en los 12 meses anteriores: el ritmo va en aumento.
La NHTSA registra 9 retiros de seguridad para este año-modelo. El 59 % de las quejas corresponde a componentes cubiertos por un retiro.
Retiros de seguridad (9)
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Número 25V900000 · 2025-12-19
Resumen: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Riesgo: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Solución: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Número 25V201000 · 2025-03-31
Resumen: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 SQ8, A6 SEDAN, A7, A8, Q7, Q8, RS6 Avant, RS7, RSQ8, S6 SEDAN, S7, S8, A6 Allroad, and SQ7 vehicles. Due to a software error, the instrument panel display may fail.
Riesgo: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.
Solución: Dealers will update the instrument panel module software, free of charge. Owner notification letters were mailed April 24, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90VC.
BACK OVER PREVENTION:DISPLAY FUNCTION Número 22V742000 · 2022-10-05
Resumen: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback, S5 Coupe, 2022 E-Tron GT, and 2021-2022 RSQ8 vehicles. Due to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Riesgo: A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Solución: Dealers will update the infotainment unit software, free of charge. Owner notification letters were mailed October 25, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 91DZ.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Número 22V516000 · 2022-07-20
Resumen: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.
Riesgo: Fuel pump failure can cause an engine stall, increasing the risk of a crash.
Solución: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 20DR.
TIRES Número 22V034000 · 2022-01-26
Resumen: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
Riesgo: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
Solución: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.
SEAT BELTS:REAR/OTHER:RETRACTOR Número 21V606000 · 2021-08-05
Resumen: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Riesgo: An unsecured child restraint system can increase the risk of injury during a crash.
Solución: Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY Número 21V295000 · 2021-04-26
Resumen: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
Riesgo: A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
Solución: Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE Número 21V078000 · 2021-02-17
Resumen: Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2021 Audi Q7 vehicles. The air bag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Riesgo: During a crash necessitating the deployment of the passenger air bag, the second stage may deploy too quickly when a child is in the front passenger seat, increasing the risk of injury.
Solución: Audi will notify owners, and dealers will update the air bag control module, free of charge. The recall began March 5, 2021. Owners can contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BV.
ELECTRICAL SYSTEM Número 20V749000 · 2020-12-02
Resumen: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A6 Allroad, Q7, RS6 and RS7 vehicles. The electrical connector can detach from the door crash sensor in either of the front doors.
Riesgo: A detached connector can delay the activation of the restraint systems, including the side air bag, curtain air bag and/or seat-belt pretensioners during a side impact crash, increasing the risk of injury.
Solución: Audi will notify owners, and dealers will inspect, and as necessary, replace the crash sensors in both front doors, free of charge. The recall began December 23, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BM.
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