Muchas menosMuy pocas quejas recientes para juzgar
La NHTSA ha recibido 28 quejas de propietarios sobre el Audi Q7 2020, es decir 4,1 por año en circulación: muchas menos quejas de lo habitual (índice de quejas 0,10; 1,00 es el promedio de todos los vehículos seguidos). Entre los 83 vehículos del año-modelo 2020 que seguimos, ocupa el puesto 5 de 83 por quejas al año (1 = menos quejas). Frente a otros modelos Audi, su tasa es un 51 % menor; frente a otros SUV de lujo, es un 71 % menor.
Las cifras se normalizan por tiempo en circulación, no por ventas: un modelo popular genera más reportes que uno raro, y las quejas no se verifican una por una. Cómo contamos
Datos limitados: menos de 30 quejas, así que las cuotas y los índices son inestables.
Quejas presentadas entre el 2020-05-29 y el 2026-09-22. Mediana entre el incidente y la presentación: 45 días.
28Quejas
4.1Quejas por año en circulación
0.1Índice de quejas vs. todos los vehículos
5Retiros
7.1%Porcentaje con choque o incendio
8Últimos 12 meses
Análisis
El año-modelo anterior (2019) registró 8,0 quejas al año, más que este. El año-modelo siguiente (2021) registró 13,0 al año, más que este.
El área de problemas más común es Motor (32,1 % de las quejas), seguido de Sistema eléctrico (32,1 %) y Desconocido u otro (10,7 %). 2 quejas (7,1 %) describen un choque o incendio; los dueños mencionan 2 lesiones y 0 muertes.
La mitad de los incidentes ocurrió dentro de los 55 meses siguientes al inicio del año-modelo; el periodo más intenso fue después de cinco años (43 % de los incidentes). En los últimos 12 meses se presentaron 8 quejas.
La NHTSA registra 5 retiros de seguridad para este año-modelo.
Índice de quejas
vs. todos los vehículos0.1
vs. otros modelos Audi0.49
vs. otros modelos 20200.11
vs. otros SUV de lujo0.29
Quejas en los primeros 2 años · vs. promedio del mismo año-modelo (3)0.05
The contact owns a 2020 Audi Q7. The contact stated that while driving 15 MPH, the vehicle unexpectedly lost motive power and the brakes engaged without warning, causing the vehicle to rear-end another vehicle in front.
Frenos · 2026-09-14 · ODI 11764109 · Choque
I am filing a complaint concerning serious safety risks associated with my 2020 Audi Q7 (VIN: [XXX] ) purchased as a Certified Pre-Owned vehicle from Audi Dominion San Antonio.
Sistema eléctrico · 2025-08-05 · ODI 11678646 · Incendio
Dashboard leather is bubbling, separating, and delaminating near the center windshield vents. This is a known manufacturing defect, Audi has issued a warranty extension (bulletin AWA-23-11) for this identical issue on the Q8, e-tron quattro, and R8 models…
Desconocido u otro · 2026-07-23 · ODI 11752459
the first indication of an issue was oil consumption. It was using more oil than usual around the 70K mile mark. Then it started misfiring, and soon after a knocking noise coming from the engine.
Motor · 2026-05-14 · ODI 11737769
While my vehicle was in for the Audi piston issue, they stated my water pump needed to be replaced and isn’t covered by a recall (yet). My vehicle had less than 42,000 mile on it.
Motor · 2026-05-13 · ODI 11737715
Extractos de quejas presentadas ante la NHTSA (en inglés), recortados. El número ODI es el identificador del registro en la NHTSA.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Número 25V900000 · 2025-12-19
Resumen: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Riesgo: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Solución: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA Número 23V212000 · 2023-03-29
Resumen: Volkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles. Incompatibility between the front camera control software and the heating element used for the front camera on the windshield may cause the heating element to overheat.
Riesgo: An overheated heating element can increase the risk of a fire.
Solución: Dealers will update the control software and replace the heater element for the front camera, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 90N7.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Número 22V516000 · 2022-07-20
Resumen: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.
Riesgo: Fuel pump failure can cause an engine stall, increasing the risk of a crash.
Solución: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 20DR.
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE Número 21V078000 · 2021-02-17
Resumen: Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2021 Audi Q7 vehicles. The air bag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Riesgo: During a crash necessitating the deployment of the passenger air bag, the second stage may deploy too quickly when a child is in the front passenger seat, increasing the risk of injury.
Solución: Audi will notify owners, and dealers will update the air bag control module, free of charge. The recall began March 5, 2021. Owners can contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BV.
STRUCTURE:BODY:ROOF AND PILLARS Número 20V658000 · 2020-10-27
Resumen: Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.
Riesgo: In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.
Solución: Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.
