分析
前一年款（2019）每年 7.9 筆，比這一年款多。後一年款（2021）每年 12.5 筆，比這一年款多。2020 年款上路前兩年累積 3 筆申訴，比同年款車的平均低 95%。
最常見的問題類別是電系（佔申訴 34.6%），其次是引擎（30.8%）與內裝與配備（11.5%）。電系類申訴在這裡的比例是全部追蹤車款的 2.2 倍。在電系類申訴裡，車主最常提到 “electrical”、“later”、“waiting”、“malfunction”與“high”。有 1 筆申訴（3.8%）提到碰撞或起火；車主通報 1 人受傷、0 人死亡。
一半的事故發生在年款起算 54 個月內；最集中的時期是五年以後（佔 38%）。近 12 個月新增 6 筆申訴。
NHTSA 列出這個年款 5 件安全召回。 有 46% 的申訴落在召回已處理的零件範圍。
安全召回 (5)
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案號 25V900000 · 2025-12-19
摘要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
風險: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
處置: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA 案號 23V212000 · 2023-03-29
摘要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles. Incompatibility between the front camera control software and the heating element used for the front camera on the windshield may cause the heating element to overheat.
風險: An overheated heating element can increase the risk of a fire.
處置: Dealers will update the control software and replace the heater element for the front camera, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 90N7.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 案號 22V516000 · 2022-07-20
摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.
風險: Fuel pump failure can cause an engine stall, increasing the risk of a crash.
處置: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 20DR.
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE 案號 21V078000 · 2021-02-17
摘要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2021 Audi Q7 vehicles. The air bag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
風險: During a crash necessitating the deployment of the passenger air bag, the second stage may deploy too quickly when a child is in the front passenger seat, increasing the risk of injury.
處置: Audi will notify owners, and dealers will update the air bag control module, free of charge. The recall began March 5, 2021. Owners can contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BV.
STRUCTURE:BODY:ROOF AND PILLARS 案號 20V658000 · 2020-10-27
摘要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.
風險: In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.
處置: Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.
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