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2020 年款 Audi Q7 問題、申訴與召回

少很多 近期申訴太少,無法判斷

NHTSA 收到 2020 年款 Audi Q7 的車主申訴共 28 筆,換算每車齡年 4.1 筆,申訴比一般車少很多(申訴指數 0.10;1.00 為全部追蹤車款的平均)。在我們追蹤的 83 款 2020 年款車中,它的每年申訴數由少到多排第 5 名。與 Audi 其他車款相比,它的申訴率低 51%;與其他豪華 SUV相比則低 71%。

數字只按上路時間標準化,沒有除以銷量:熱賣車款的申訴自然比冷門車款多,而且每筆申訴未經逐一查證。 計算方式

資料有限:申訴不到 30 筆,占比與指數不穩定。

申訴提出日期介於 2020-05-29 與 2026-09-22 之間。 事故發生到提出申訴的中位延遲:45 天。

28申訴
4.1每車齡年申訴數
0.1申訴指數 對比全部追蹤車款
5召回
7.1%涉及碰撞或起火的比例
8近 12 個月

分析

前一年款(2019)每年 8.0 筆,比這一年款多。後一年款(2021)每年 13.0 筆,比這一年款多。

最常見的問題類別是引擎(佔申訴 32.1%),其次是電系(32.1%)與未指明或其他(10.7%)。有 2 筆申訴(7.1%)提到碰撞或起火;車主通報 2 人受傷、0 人死亡。

一半的事故發生在年款起算 55 個月內;最集中的時期是五年以後(佔 43%)。近 12 個月新增 8 筆申訴。

NHTSA 列出這個年款 5 件安全召回。

申訴指數

  • 對比全部追蹤車款0.1
  • 對比 Audi 其他車款0.49
  • 對比其他 2020 年款0.11
  • 對比其他豪華 SUV0.29
  • 上路前兩年的申訴數 · 對比同年款平均 (3)0.05
  • 第 5 名/共 83 · 2020排行 ›

1.00 代表與比較組相同;2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

Audi Q7 各年款問題、申訴與召回 ›

車主在抱怨什麼

  • 引擎9 · 32.1% · 1.44×
  • 電系9 · 32.1% · 2.04×
  • 未指明或其他3 · 10.7% · 1.19×
  • 變速箱/動力系統2 · 7.1% · 0.61×
  • 煞車2 · 7.1% · 1.18×
  • 燃油系統2 · 7.1% · 1.64×
  • 駕駛輔助系統1 · 3.6% · 0.63×

對比全部車款: 1.00 = 全部車款平均

問題分類: 引擎 · 電系

申訴提出的年份

2020: 2 2 2020 2021: 1 1 2021 2022: 1 1 2022 2023: 4 4 2023 2024: 8 8 2024 2025: 4 4 2025 2026: 8 8 2026
  • 通報碰撞: 1
  • 通報起火: 1
  • 受傷: 2
  • 死亡: 0

事故發生時的車齡

  • 1 年內10.7%
  • 1–2 年0.0%
  • 2–3 年14.3%
  • 3–5 年32.1%
  • 5 年以上42.9%

事故車齡中位數: 55 個月

車主怎麼說

節錄自向 NHTSA 提出的申訴原文(英文),為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2020 · 豪華 SUV

車款申訴每車齡年申訴數申訴指數
2020 Audi Q7284.10.1
2020 Lexus NX284.10.1
2020 Audi Q5375.40.13
2020 Lexus RX558.10.2
2020 Mercedes-Benz GLC8011.80.29
2020 BMW X311016.20.4
2020 BMW X511316.60.41
2020 Mercedes-Benz GLE12418.30.45
2020 Acura MDX22833.60.83

安全召回 (5)

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案號 25V900000 · 2025-12-19

摘要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

風險: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

處置: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.

FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA 案號 23V212000 · 2023-03-29

摘要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles. Incompatibility between the front camera control software and the heating element used for the front camera on the windshield may cause the heating element to overheat.

風險: An overheated heating element can increase the risk of a fire.

處置: Dealers will update the control software and replace the heater element for the front camera, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 90N7.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 案號 22V516000 · 2022-07-20

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.

風險: Fuel pump failure can cause an engine stall, increasing the risk of a crash.

處置: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 20DR.

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE 案號 21V078000 · 2021-02-17

摘要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2021 Audi Q7 vehicles. The air bag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

風險: During a crash necessitating the deployment of the passenger air bag, the second stage may deploy too quickly when a child is in the front passenger seat, increasing the risk of injury.

處置: Audi will notify owners, and dealers will update the air bag control module, free of charge. The recall began March 5, 2021. Owners can contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BV.

STRUCTURE:BODY:ROOF AND PILLARS 案號 20V658000 · 2020-10-27

摘要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.

風險: In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.

處置: Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.

怎麼查你的車有沒有未完成的召回 ›

調查

追蹤的年款沒有 NHTSA 調查。