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2020 年款 BMW X5 問題、申訴與召回

少很多 平穩

NHTSA 收到 2020 年款 BMW X5 的車主申訴共 107 筆,換算每車齡年 16.0 筆,以同車齡的車來說申訴比一般車少很多(申訴指數 0.38;1.00 為全部追蹤車款的平均)。在我們追蹤的 82 款 2020 年款車中,它的每年申訴數由少到多排第 31 名。與 BMW 其他車款相比,它的申訴率高 37%;與其他豪華 SUV相比則高 6%。

數字只按上路時間標準化,沒有除以銷量:熱賣車款的申訴自然比冷門車款多,而且每筆申訴未經逐一查證。 計算方式

申訴提出日期介於 2020-04-21 與 2026-08-26 之間。 事故發生到提出申訴的中位延遲:7 天。

107申訴
16.0每車齡年申訴數
0.38申訴指數 對比全部追蹤車款
11召回
8.4%涉及碰撞或起火的比例
45近 12 個月

分析

前一年款(2019)每年 23.8 筆,比這一年款多。後一年款(2021)每年 18.2 筆,比這一年款多。2020 年款上路前兩年累積 9 筆申訴,比同年款車的平均低 84%。

最常見的問題類別是引擎(佔申訴 41.1%),其次是電系(15.0%)與變速箱/動力系統(12.1%)。引擎類申訴在這裡的比例是全部追蹤車款的 1.9 倍。在引擎類申訴裡,車主最常提到 “starter”、“oil pump”、“system engine”、“oil pressure”與“engine cooling”。有 9 筆申訴(8.4%)提到碰撞或起火;車主通報 5 人受傷、0 人死亡。

一半的事故發生在年款起算 62 個月內;最集中的時期是五年以後(佔 60%)。近 12 個月新增 45 筆申訴,前 12 個月是 35 筆,速度大致平穩。

NHTSA 列出這個年款 11 件安全召回。 有 42% 的申訴落在召回已處理的零件範圍。有 1 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「Pedestrian alert sounds」(2023-01-27 開啟,已於 2023-08-07 結案)。

申訴指數

  • 對比全部追蹤車款0.38
  • 對比 BMW 其他車款1.37
  • 對比其他 2020 年款0.42
  • 對比其他豪華 SUV1.06
  • 上路前兩年的申訴數 · 對比同年款平均 (9)0.16
  • 第 31 名/共 82 · 2020排行 ›

1.00 代表與比較組相同;2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

BMW X5 各年款問題、申訴與召回 ›

車主在抱怨什麼

  • 引擎44 · 41.1% · 1.85×
  • 電系16 · 15.0% · 0.95×
  • 變速箱/動力系統13 · 12.1% · 1.04×
  • 安全氣囊與安全帶8 · 7.5% · 1.96×
  • 內裝與配備6 · 5.6% · 0.62×
  • 燈光5 · 4.7% · 3.01×
  • 車身與結構4 · 3.7% · 0.4×
  • 煞車3 · 2.8% · 0.46×

對比全部車款: 1.00 = 全部車款平均

引擎 · 申訴中常見的詞

  • starter20
  • oil pump14
  • system engine11
  • oil pressure11
  • engine cooling11
  • engine engine11

電系 · 申訴中常見的詞

  • notification electrical5
  • system recall5
  • electrical system6
  • crossing3
  • amount recall5
  • exceeded reasonable5

變速箱/動力系統 · 申訴中常見的詞

  • front differential5
  • transfer5
  • jerking3
  • either3
  • warning lights4
  • loss3

問題分類: 電系 · 引擎 · 變速箱/動力系統 · 內裝與配備 · 煞車

申訴提出的年份

2020: 5 5 2020 2021: 4 4 2021 2022: 5 5 2022 2023: 5 5 2023 2024: 20 20 2024 2025: 34 34 2025 2026: 34 34 2026
  • 通報碰撞: 3
  • 通報起火: 6
  • 受傷: 5
  • 死亡: 0

事故發生時的車齡

  • 1 年內4.7%
  • 1–2 年4.7%
  • 2–3 年3.7%
  • 3–5 年27.1%
  • 5 年以上59.8%

事故車齡中位數: 62 個月

車主怎麼說

節錄自向 NHTSA 提出的申訴原文(英文),為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2020 · 豪華 SUV

車款申訴每車齡年申訴數申訴指數
2020 Audi Q7263.90.09
2020 Audi Q5365.40.13
2020 Lexus RX548.10.19
2020 Mercedes-Benz GLC8012.00.29
2020 BMW X510716.00.38
2020 BMW X310916.30.39
2020 Mercedes-Benz GLE12318.40.44
2020 Acura MDX22033.00.78

安全召回 (11)

ELECTRICAL SYSTEM:STARTER ASSEMBLY 案號 25V644000 · 2025-09-25

摘要: BMW of North America, LLC (BMW) is recalling certain 2020 340I, X6, 2020-2025 840I, 2020-2022 740LI, 2019-2020 X7, and X5 vehicles. After repeated attempts, the starter motor may overheat from an electrical overload.

風險: An overheated starter motor can ignite nearby combustible material in the engine compartment, increasing the risk of a fire.

處置: Dealers will replace the engine starter, free of charge. This recall includes vehicles repaired under recall 24V576 and those owners will need to have their vehicle repaired again. Owner notification letters were mailed February 9, 2026. Owners may contact BMW customer service at 1-800-525-7417. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov November 17, 2025.

ELECTRICAL SYSTEM:STARTER ASSEMBLY 案號 24V576000 · 2024-08-01

摘要: BMW of North America, LLC is recalling certain 2019-2020 X5, X7, 2020 3 Series Sedan, X6, 2020-2021 7 Series Sedan, 2020 8 Series Convertible, 8 Series Coupe, and 2020 8 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. In the event the starter motor fails, repeated attempts to start the vehicle can cause the starter motor to overheat from an electrical overload.

風險: A starter motor that overheats can ignite nearby combustible material in the engine compartment, increasing the risk of a fire.

處置: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed September 27, 2024. Owners may contact BMW customer service at 1-800-525-7417.

VISIBILITY:SUN/MOON ROOF ASSEMBLY 案號 22V267000 · 2022-04-20

摘要: BMW of North America, LLC (BMW) is recalling certain 2022 4 Series Gran Coupe (430i, 430i xDrive, M440i xDrive); 2019-2022 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M; 2021-2022 X5 xdrive45e; 2020-2022 X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6M and 2019-2023 X7 xDrive40i, X7 xDrive50i, X7 M50i, X7 xDrive60i, X7 M60i, X7M, Alpina XB7 vehicles. The roof function control unit may be programmed incorrectly, allowing the sunroof to close without the key fob present inside the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

風險: A sunroof that closes without the key fob present inside the vehicle can increase the risk of injury.

處置: Dealers will reprogram the roof function control unit, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact BMW customer service at 1-800-525-7417.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案號 21V096000 · 2021-02-19

摘要: BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

風險: If the driver relies on only the rearview camera image, the missing or reduced rearview image view can increase the risk of a crash or injury.

處置: BMW will notify owners, and dealers will inspect the rearview camera software and update it if necessary, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.

SERVICE BRAKES, HYDRAULIC 案號 21V062000 · 2021-02-10

摘要: BMW of North America, LLC (BMW) is recalling certain 2020-2021 8 Series Coupe, Grand Coupe and convertible 840i, 840i xDrive, M850i xDrive, M8 and 740 Li, 740 Li xDrive, 750 Li xDrive, M760 Li xDrive, X6 sDrive40i, X6 xDrive40i, X6 xdrive50i, X6 M50i, X6M, and 2019-2021 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M, X7 xDrive40i, X7 xDrive50i, X7 M50i, and 2021 M3, M3 Competition, M4 Coupe, M4 Competition Coupe, X5 xDrive45e, 745 Le xDrive. The rotor and shaft within the integrated brake system may not have been welded properly and could separate during a hard braking event, possibly resulting in a loss of the Antilock Brake System (ABS) and braking assistance.

風險: A loss of ABS and a reduction in braking assistance can increase the risk of a crash.

處置: BMW will notify owners, and dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed on May 25, 2021. Owners may contact BMW customer service at 1-800-525-7417.

SUSPENSION:FRONT:CONTROL ARM 案號 20V678000 · 2020-11-04

摘要: BMW of North America, LLC (BMW) is recalling certain 2020 X5 sDrive40i, xDrive40i, X5 M50i, X5M, X7 xDrive40i, X7 M50i, X6 xDrive40i, X6 M50i and X6M vehicles and 2021 X5 xDrive45e vehicles. The weld between the front axle support and the right front control arm bearing bracket may separate.

風險: If the weld between the front axle support and the right front control arm bearing bracket separates, vehicle handling and control may be affected, increasing the risk of a crash.

處置: BMW will notify owners, and dealers will replace the front axle support, free of charge. The recall began December 18, 2020. Owners may contact BMW customer service at 1-800-525-7417.

EXTERIOR LIGHTING:HEADLIGHTS 案號 20V528000 · 2020-09-01

摘要: BMW of North America, LLC (BMW) is recalling certain 2020-2021 X5 sDrive40i, xDrive40i, xDrive50i, X5 M50i, X5M, X6 sDrive40i, xDrive40i, X6 M50i, X6M, X7 M50i and 2021 X5 xDrive45e vehicles. The headlamps may allow a blue light to illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

風險: Oncoming drivers may be confused by the blue light of approaching vehicles, which could potentially increase the risk of a crash.

處置: BMW will notify owners, and dealers will inspect the headlamps and, if necessary, replace them, free of charge. The recall began October 30, 2020. Owners may contact BMW customer service at 1-800-525-7417.

POWER TRAIN:AUTOMATIC TRANSMISSION 案號 20V465000 · 2020-08-07

摘要: BMW of North America, LLC (BMW) is recalling certain 2020 X5 sDrive 40i, X5 xDrive 40i and one X7 xDrive 40i vehicle. The starter motor may have an extra bolt that could potentially fall into the transmission housing and cause an engine stall.

風險: An engine stall increases the risk of a crash.

處置: BMW will notify owners, and dealers will inspect the starter motor for the extra bolt, removing it if necessary. Dealers will also inspect the starter for damage, and check if the bolt has fallen into the transmission housing, replacing any damaged parts as necessary. All repairs will be performed free of charge. The recall began on October 2, 2020. Owners may contact BMW customer service at 1-800-525-7417.

STEERING 案號 20V434000 · 2020-07-28

摘要: BMW of North America, LLC (BMW) is recalling certain 2019-2020 X5 sDrive40i, X5 xDrive40i and X5 xDrive50i vehicles and 2020 X6M vehicles. The steering column shaft bearing plate may not have been properly attached to the vehicle, allowing it to loosen.

風險: A loose bearing plate can affect the vehicle's handling and control, increasing the risk of a crash.

處置: BMW will notify owners, and dealers will inspect the steering column shaft bearing plate and properly attach or replace it, as necessary, free of charge. BMW telephoned owners and all of the vehicles have been remedied. No owner notification letter is necessary. Please contact BMW customer service at 1-800-525-7417.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案號 19V684000 · 2019-09-27

摘要: BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

風險: The lack of an image in the back-up camera display increases the risk of a crash.

處置: BMW will notify owners, and dealers will update the back-up camera software, free of charge. The recall began November 8, 2019. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce at 1-877-877-3735. Toyota owners may contact Toyota customer service at 1-888-270-9371.

STEERING:RACK AND PINION:RACK 案號 19V631000 · 2019-08-28

摘要: BMW of North America, LLC (BMW) is recalling certain 2020 X5 sDrive40i, X5 xDrive40i, X5 M50i, X7 xDrive40i and X7 M50i vehicles. The steering rack pinion teeth may break under load, resulting in a loss of steering control.

風險: A loss of steering control increases risk of a crash.

處置: BMW will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 21, 2019. Owners may contact BMW customer service at 1-800-525-7417.

怎麼查你的車有沒有未完成的召回 ›

缺陷調查

常見問題

2020 年款 BMW X5 有多少申訴?

NHTSA 收到 2020 年款 BMW X5 共 107 筆申訴,約每車齡年 16.0 筆。

2020 年款 BMW X5 最常見的問題是什麼?

最常見的類別是引擎,佔申訴的 41.1%。

2020 年款 BMW X5 有召回嗎?

NHTSA 列出這個年款 11 件安全召回。 有 1 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「Pedestrian alert sounds」(2023-01-27 開啟,已於 2023-08-07 結案)。

2020 年款 BMW X5 現在還有人在申訴嗎?

近 12 個月新增 45 筆申訴,前 12 個月是 35 筆,速度大致平穩。

2020 年款 BMW X5 跟同類車比起來如何?

NHTSA 收到 2020 年款 BMW X5 的車主申訴共 107 筆,換算每車齡年 16.0 筆,以同車齡的車來說申訴比一般車少很多(申訴指數 0.38;1.00 為全部追蹤車款的平均)。在我們追蹤的 82 款 2020 年款車中,它的每年申訴數由少到多排第 31 名。與 BMW 其他車款相比,它的申訴率高 37%;與其他豪華 SUV相比則高 6%。