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2020년식 BMW X5 문제, 불만과 리콜

훨씬 적음 안정

NHTSA에 접수된 2020년식 BMW X5 차주 불만은 107건으로, 차령 1년당 16.0건입니다. 같은 차령의 차량과 비교하면 불만이 일반 수준보다 훨씬 적음(불만 지수 0.38, 1.00은 추적 중인 전체 차종의 평균)입니다. 추적 중인 2020년식 82개 차종 가운데 연간 불만이 적은 순으로 31위입니다. BMW의 다른 차종과 비교하면 불만률이 37% 높음, 다른 고급 SUV과 비교하면 6% 높음입니다.

수치는 도로 위 기간으로만 정규화했으며 판매량으로 나누지 않았습니다. 많이 팔린 모델일수록 신고가 많고, 개별 불만은 검증되지 않았습니다. 집계 방법

불만 접수일은 2020-04-21부터 2026-08-26까지입니다. 사고 발생부터 접수까지 중앙값: 7일.

107불만
16.0차령 1년당 불만 수
0.38불만 지수 추적 중인 전체 차종 대비
11리콜
8.4%충돌·화재 포함 비율
45최근 12개월

분석

이전 연식(2019)은 연간 23.8건으로 이 연식보다 많습니다. 다음 연식(2021)은 연간 18.2건으로 이 연식보다 많습니다. 2020년식은 출시 후 2년 동안 불만 9건을 기록해 같은 연식 평균 차량보다 84% 낮음 수준이었습니다.

가장 흔한 문제 영역은 엔진(불만의 41.1%)이며, 그다음은 전기계통(15.0%), 변속기/파워트레인(12.1%)입니다. 엔진 불만은 추적 중인 전체 차종 대비 1.9배 비율로 나타납니다. 엔진 관련 보고에서 차주들이 가장 자주 언급하는 말은 “starter”, “oil pump”, “system engine”, “oil pressure”, “engine cooling”입니다. 9건(8.4%)은 충돌 또는 화재를 동반했으며 부상 5건, 사망 0건이 보고되었습니다.

보고된 사고의 절반은 연식 시작 후 62개월 이내에 발생했고, 가장 집중된 시기는 5년 이후(60%)입니다. 최근 12개월 신규 불만은 45건, 그 이전 12개월은 35건으로 속도는 안정적입니다.

NHTSA는 이 연식에 대해 안전 리콜 11건을 등재했습니다. 불만의 42%는 리콜이 다루는 부품 영역에 해당합니다. 이 연식은 NHTSA 결함 조사 1건의 대상이며, 가장 최근 건은 “Pedestrian alert sounds”(2023-01-27 개시, 2023-08-07 종결)입니다.

불만 지수

  • 추적 중인 전체 차종 대비0.38
  • BMW 다른 차종 대비1.37
  • 다른 2020년식 대비0.42
  • 다른 고급 SUV 대비1.06
  • 출시 후 2년간 불만 수 · 동일 연식 평균 대비 (9)0.16
  • 82개 중 31위 · 2020순위 ›

1.00은 비교 그룹과 같음. 2.00은 차령 1년당 불만이 두 배.

다른 연식

BMW X5 연식별 문제, 불만과 리콜 ›

차주들이 불만을 제기하는 부분

  • 엔진44 · 41.1% · 1.85×
  • 전기계통16 · 15.0% · 0.95×
  • 변속기/파워트레인13 · 12.1% · 1.04×
  • 에어백·안전벨트8 · 7.5% · 1.96×
  • 실내·장비6 · 5.6% · 0.62×
  • 등화5 · 4.7% · 3.01×
  • 차체·구조4 · 3.7% · 0.4×
  • 브레이크3 · 2.8% · 0.46×

전체 차종 대비: 1.00 = 전체 차종 평균

엔진 · 불만에 자주 나오는 말

  • starter20
  • oil pump14
  • system engine11
  • oil pressure11
  • engine cooling11
  • engine engine11

전기계통 · 불만에 자주 나오는 말

  • notification electrical5
  • system recall5
  • electrical system6
  • crossing3
  • amount recall5
  • exceeded reasonable5

변속기/파워트레인 · 불만에 자주 나오는 말

  • front differential5
  • transfer5
  • jerking3
  • either3
  • warning lights4
  • loss3

문제 영역: 전기계통 · 엔진 · 변속기/파워트레인 · 실내·장비 · 브레이크

불만이 접수된 연도

2020: 5 5 2020 2021: 4 4 2021 2022: 5 5 2022 2023: 5 5 2023 2024: 20 20 2024 2025: 34 34 2025 2026: 34 34 2026
  • 충돌 보고: 3
  • 화재 보고: 6
  • 부상: 5
  • 사망: 0

사고 발생 시 차령

  • 1년 미만4.7%
  • 1–2년4.7%
  • 2–3년3.7%
  • 3–5년27.1%
  • 5년 이상59.8%

사고 시 차령 중앙값: 62개월

차주들의 보고

NHTSA에 제출된 불만 원문(영어) 발췌. 길이 때문에 줄였습니다. ODI 번호는 NHTSA 기록 번호입니다.

동급 경쟁 차종 · 2020 · 고급 SUV

차종불만차령 1년당 불만 수불만 지수
2020 Audi Q7263.90.09
2020 Audi Q5365.40.13
2020 Lexus RX548.10.19
2020 Mercedes-Benz GLC8012.00.29
2020 BMW X510716.00.38
2020 BMW X310916.30.39
2020 Mercedes-Benz GLE12318.40.44
2020 Acura MDX22033.00.78

안전 리콜 (11)

ELECTRICAL SYSTEM:STARTER ASSEMBLY 번호 25V644000 · 2025-09-25

요약: BMW of North America, LLC (BMW) is recalling certain 2020 340I, X6, 2020-2025 840I, 2020-2022 740LI, 2019-2020 X7, and X5 vehicles. After repeated attempts, the starter motor may overheat from an electrical overload.

위험: An overheated starter motor can ignite nearby combustible material in the engine compartment, increasing the risk of a fire.

조치: Dealers will replace the engine starter, free of charge. This recall includes vehicles repaired under recall 24V576 and those owners will need to have their vehicle repaired again. Owner notification letters were mailed February 9, 2026. Owners may contact BMW customer service at 1-800-525-7417. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov November 17, 2025.

ELECTRICAL SYSTEM:STARTER ASSEMBLY 번호 24V576000 · 2024-08-01

요약: BMW of North America, LLC is recalling certain 2019-2020 X5, X7, 2020 3 Series Sedan, X6, 2020-2021 7 Series Sedan, 2020 8 Series Convertible, 8 Series Coupe, and 2020 8 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. In the event the starter motor fails, repeated attempts to start the vehicle can cause the starter motor to overheat from an electrical overload.

위험: A starter motor that overheats can ignite nearby combustible material in the engine compartment, increasing the risk of a fire.

조치: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed September 27, 2024. Owners may contact BMW customer service at 1-800-525-7417.

VISIBILITY:SUN/MOON ROOF ASSEMBLY 번호 22V267000 · 2022-04-20

요약: BMW of North America, LLC (BMW) is recalling certain 2022 4 Series Gran Coupe (430i, 430i xDrive, M440i xDrive); 2019-2022 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M; 2021-2022 X5 xdrive45e; 2020-2022 X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6M and 2019-2023 X7 xDrive40i, X7 xDrive50i, X7 M50i, X7 xDrive60i, X7 M60i, X7M, Alpina XB7 vehicles. The roof function control unit may be programmed incorrectly, allowing the sunroof to close without the key fob present inside the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

위험: A sunroof that closes without the key fob present inside the vehicle can increase the risk of injury.

조치: Dealers will reprogram the roof function control unit, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact BMW customer service at 1-800-525-7417.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 번호 21V096000 · 2021-02-19

요약: BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

위험: If the driver relies on only the rearview camera image, the missing or reduced rearview image view can increase the risk of a crash or injury.

조치: BMW will notify owners, and dealers will inspect the rearview camera software and update it if necessary, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.

SERVICE BRAKES, HYDRAULIC 번호 21V062000 · 2021-02-10

요약: BMW of North America, LLC (BMW) is recalling certain 2020-2021 8 Series Coupe, Grand Coupe and convertible 840i, 840i xDrive, M850i xDrive, M8 and 740 Li, 740 Li xDrive, 750 Li xDrive, M760 Li xDrive, X6 sDrive40i, X6 xDrive40i, X6 xdrive50i, X6 M50i, X6M, and 2019-2021 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M, X7 xDrive40i, X7 xDrive50i, X7 M50i, and 2021 M3, M3 Competition, M4 Coupe, M4 Competition Coupe, X5 xDrive45e, 745 Le xDrive. The rotor and shaft within the integrated brake system may not have been welded properly and could separate during a hard braking event, possibly resulting in a loss of the Antilock Brake System (ABS) and braking assistance.

위험: A loss of ABS and a reduction in braking assistance can increase the risk of a crash.

조치: BMW will notify owners, and dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed on May 25, 2021. Owners may contact BMW customer service at 1-800-525-7417.

SUSPENSION:FRONT:CONTROL ARM 번호 20V678000 · 2020-11-04

요약: BMW of North America, LLC (BMW) is recalling certain 2020 X5 sDrive40i, xDrive40i, X5 M50i, X5M, X7 xDrive40i, X7 M50i, X6 xDrive40i, X6 M50i and X6M vehicles and 2021 X5 xDrive45e vehicles. The weld between the front axle support and the right front control arm bearing bracket may separate.

위험: If the weld between the front axle support and the right front control arm bearing bracket separates, vehicle handling and control may be affected, increasing the risk of a crash.

조치: BMW will notify owners, and dealers will replace the front axle support, free of charge. The recall began December 18, 2020. Owners may contact BMW customer service at 1-800-525-7417.

EXTERIOR LIGHTING:HEADLIGHTS 번호 20V528000 · 2020-09-01

요약: BMW of North America, LLC (BMW) is recalling certain 2020-2021 X5 sDrive40i, xDrive40i, xDrive50i, X5 M50i, X5M, X6 sDrive40i, xDrive40i, X6 M50i, X6M, X7 M50i and 2021 X5 xDrive45e vehicles. The headlamps may allow a blue light to illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

위험: Oncoming drivers may be confused by the blue light of approaching vehicles, which could potentially increase the risk of a crash.

조치: BMW will notify owners, and dealers will inspect the headlamps and, if necessary, replace them, free of charge. The recall began October 30, 2020. Owners may contact BMW customer service at 1-800-525-7417.

POWER TRAIN:AUTOMATIC TRANSMISSION 번호 20V465000 · 2020-08-07

요약: BMW of North America, LLC (BMW) is recalling certain 2020 X5 sDrive 40i, X5 xDrive 40i and one X7 xDrive 40i vehicle. The starter motor may have an extra bolt that could potentially fall into the transmission housing and cause an engine stall.

위험: An engine stall increases the risk of a crash.

조치: BMW will notify owners, and dealers will inspect the starter motor for the extra bolt, removing it if necessary. Dealers will also inspect the starter for damage, and check if the bolt has fallen into the transmission housing, replacing any damaged parts as necessary. All repairs will be performed free of charge. The recall began on October 2, 2020. Owners may contact BMW customer service at 1-800-525-7417.

STEERING 번호 20V434000 · 2020-07-28

요약: BMW of North America, LLC (BMW) is recalling certain 2019-2020 X5 sDrive40i, X5 xDrive40i and X5 xDrive50i vehicles and 2020 X6M vehicles. The steering column shaft bearing plate may not have been properly attached to the vehicle, allowing it to loosen.

위험: A loose bearing plate can affect the vehicle's handling and control, increasing the risk of a crash.

조치: BMW will notify owners, and dealers will inspect the steering column shaft bearing plate and properly attach or replace it, as necessary, free of charge. BMW telephoned owners and all of the vehicles have been remedied. No owner notification letter is necessary. Please contact BMW customer service at 1-800-525-7417.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 번호 19V684000 · 2019-09-27

요약: BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

위험: The lack of an image in the back-up camera display increases the risk of a crash.

조치: BMW will notify owners, and dealers will update the back-up camera software, free of charge. The recall began November 8, 2019. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce at 1-877-877-3735. Toyota owners may contact Toyota customer service at 1-888-270-9371.

STEERING:RACK AND PINION:RACK 번호 19V631000 · 2019-08-28

요약: BMW of North America, LLC (BMW) is recalling certain 2020 X5 sDrive40i, X5 xDrive40i, X5 M50i, X7 xDrive40i and X7 M50i vehicles. The steering rack pinion teeth may break under load, resulting in a loss of steering control.

위험: A loss of steering control increases risk of a crash.

조치: BMW will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 21, 2019. Owners may contact BMW customer service at 1-800-525-7417.

내 차에 미조치 리콜이 있는지 확인하는 방법 ›

결함 조사

자주 묻는 질문

2020년식 BMW X5 불만은 몇 건?

NHTSA에 2020년식 BMW X5 불만 107건이 접수되었으며, 차령 1년당 약 16.0건입니다.

2020년식 BMW X5의 가장 흔한 문제는?

가장 흔한 범주는 엔진이며 불만의 41.1%를 차지합니다.

2020년식 BMW X5에 리콜이 있나요?

NHTSA는 이 연식에 대해 안전 리콜 11건을 등재했습니다. 이 연식은 NHTSA 결함 조사 1건의 대상이며, 가장 최근 건은 “Pedestrian alert sounds”(2023-01-27 개시, 2023-08-07 종결)입니다.

2020년식 BMW X5은 지금도 불만이 접수되고 있나요?

최근 12개월 신규 불만은 45건, 그 이전 12개월은 35건으로 속도는 안정적입니다.

2020년식 BMW X5은 비슷한 차량과 비교해 어떤가요?

NHTSA에 접수된 2020년식 BMW X5 차주 불만은 107건으로, 차령 1년당 16.0건입니다. 같은 차령의 차량과 비교하면 불만이 일반 수준보다 훨씬 적음(불만 지수 0.38, 1.00은 추적 중인 전체 차종의 평균)입니다. 추적 중인 2020년식 82개 차종 가운데 연간 불만이 적은 순으로 31위입니다. BMW의 다른 차종과 비교하면 불만률이 37% 높음, 다른 고급 SUV과 비교하면 6% 높음입니다.