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2020 年款 Audi Q5 問題、申訴與召回

少很多 近期申訴太少,無法判斷

NHTSA 收到 2020 年款 Audi Q5 的車主申訴共 37 筆,換算每車齡年 5.4 筆,申訴比一般車少很多(申訴指數 0.13;1.00 為全部追蹤車款的平均)。在我們追蹤的 83 款 2020 年款車中,它的每年申訴數由少到多排第 11 名。與 Audi 其他車款相比,它的申訴率低 35%;與其他豪華 SUV相比則低 62%。

數字只按上路時間標準化,沒有除以銷量:熱賣車款的申訴自然比冷門車款多,而且每筆申訴未經逐一查證。 計算方式

申訴提出日期介於 2020-02-29 與 2026-09-04 之間。 事故發生到提出申訴的中位延遲:18 天。

37申訴
5.4每車齡年申訴數
0.13申訴指數 對比全部追蹤車款
6召回
13.5%涉及碰撞或起火的比例
7近 12 個月

分析

前一年款(2019)每年 6.7 筆,比這一年款多。後一年款(2021)每年 17.8 筆,比這一年款多。2020 年款上路前兩年累積 5 筆申訴,比同年款車的平均低 91%。

最常見的問題類別是電系(佔申訴 24.3%),其次是引擎(21.6%)與輪胎、輪圈與懸吊(10.8%)。電系類申訴在這裡的比例是全部追蹤車款的 1.5 倍。有 5 筆申訴(13.5%)提到碰撞或起火;車主通報 3 人受傷、0 人死亡。

一半的事故發生在年款起算 47 個月內;最集中的時期是第三到第五年(佔 38%)。近 12 個月新增 7 筆申訴。

NHTSA 列出這個年款 6 件安全召回。有 1 件 NHTSA 調查涵蓋這個年款,最近一件是「Pedestrian alert sounds」(缺陷請願,2023-01-27 開啟,已於 2023-08-07 結案)。

申訴指數

  • 對比全部追蹤車款0.13
  • 對比 Audi 其他車款0.65
  • 對比其他 2020 年款0.14
  • 對比其他豪華 SUV0.38
  • 上路前兩年的申訴數 · 對比同年款平均 (5)0.09
  • 第 11 名/共 83 · 2020排行 ›

1.00 代表與比較組相同;2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

Audi Q5 各年款問題、申訴與召回 ›

車主在抱怨什麼

  • 電系9 · 24.3% · 1.54×
  • 引擎8 · 21.6% · 0.97×
  • 輪胎、輪圈與懸吊4 · 10.8% · 4.31×
  • 未指明或其他4 · 10.8% · 1.2×
  • 變速箱/動力系統3 · 8.1% · 0.69×
  • 駕駛輔助系統3 · 8.1% · 1.41×
  • 煞車2 · 5.4% · 0.9×
  • 車身與結構2 · 5.4% · 0.59×

對比全部車款: 1.00 = 全部車款平均

問題分類: 電系 · 引擎 · 駕駛輔助系統 · 未指明或其他 · 輪胎、輪圈與懸吊

申訴提出的年份

2020: 3 3 2020 2021: 2 2 2021 2022: 9 9 2022 2023: 5 5 2023 2024: 6 6 2024 2025: 9 9 2025 2026: 3 3 2026
  • 通報碰撞: 3
  • 通報起火: 2
  • 受傷: 3
  • 死亡: 0

事故發生時的車齡

  • 1 年內10.8%
  • 1–2 年2.7%
  • 2–3 年27.0%
  • 3–5 年37.8%
  • 5 年以上21.6%

事故車齡中位數: 47 個月

車主怎麼說

節錄自向 NHTSA 提出的申訴原文(英文),為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2020 · 豪華 SUV

車款申訴每車齡年申訴數申訴指數
2020 Audi Q7284.10.1
2020 Lexus NX284.10.1
2020 Audi Q5375.40.13
2020 Lexus RX558.10.2
2020 Mercedes-Benz GLC8011.80.29
2020 BMW X311016.20.4
2020 BMW X511316.60.41
2020 Mercedes-Benz GLE12418.30.45
2020 Acura MDX22833.60.83

安全召回 (6)

ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD 案號 23V842000 · 2023-12-13

摘要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.

風險: An overheated outlet or charging cable can increase the risk of a fire.

處置: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.

TIRES 案號 22V034000 · 2022-01-26

摘要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.

風險: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.

處置: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.

ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM 案號 21V947000 · 2021-12-08

摘要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.

風險: A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.

處置: Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY 案號 21V295000 · 2021-04-26

摘要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.

風險: A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.

處置: Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.

SEATS 案號 20V505000 · 2020-08-26

摘要: Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.

風險: In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.

處置: Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.

STRUCTURE:BODY 案號 19V737000 · 2019-10-16

摘要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle.

風險: The detached trim may become a road hazard, increasing the risk of crash.

處置: Audi will notify owners, and dealers will replace the four clips securing the forward part of the rear wheel arch trim, free of charge. The recall began November 1, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 66K8.

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