分析
前一年款（2022）每年 9.8 筆，比這一年款少。後一年款（2024）每年 12.7 筆，與這一年款差不多。2023 年款上路前兩年累積 24 筆申訴，比同年款車的平均低 71%。
最常見的問題類別是電系（佔申訴 24.4%），其次是引擎（20.0%）與駕駛輔助系統（13.3%）。電系類申訴在這裡的比例是全部追蹤車款的 1.6 倍。在電系類申訴裡，車主最常提到 “system”、“electrical”、“department”、“emergency”與“open”。有 7 筆申訴（15.6%）提到碰撞或起火；車主通報 7 人受傷、0 人死亡。
一半的事故發生在年款起算 14 個月內；最集中的時期是第一年（佔 40%）。近 12 個月新增 15 筆申訴，前 12 個月是 7 筆，申訴速度在升溫。
NHTSA 列出這個年款 5 件安全召回。 有 49% 的申訴落在召回已處理的零件範圍。
安全召回 (5)
ENGINE 案號 25V294000 · 2025-05-07
摘要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.
風險: The screws can loosen, allowing oil to leak and increasing the risk of a fire.
處置: Dealers will inspect and replace the screws as necessary, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 15ZK.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案號 25V080000 · 2025-02-12
摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.
風險: A high-voltage battery that overheats increases the risk of a fire.
處置: Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. A second notice will be sent once the final remedy is available. Owner notification letters were mailed May 1, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall expands and replaces previous NHTSA recall number 24V898.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案號 24V898000 · 2024-11-27
摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2023 Audi Q5 PHEV and 2022 Audi A7 PHEV vehicles. The high-voltage battery may overheat.
風險: A high-voltage battery that overheats increases the risk of a fire.
處置: Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. Owner notification letters were mailed May 1, 2025. Owners may contact Volkswagen Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall has been replaced by NHTSA recall number 25V080.
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER 案號 24V251000 · 2024-04-03
摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.
風險: A deactivated front passenger air bag will not deploy during a crash, increasing the risk of injury.
處置: Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69GU.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD 案號 23V842000 · 2023-12-13
摘要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
風險: An overheated outlet or charging cable can increase the risk of a fire.
處置: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
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