A NHTSA recebeu 50 reclamações de proprietários sobre o Audi Q5 2023, ou seja, 13,2 por ano em circulação: muito menos reclamações que o habitual (índice de reclamações 0,33; 1,00 é a média de todos os veículos acompanhados). Entre os 92 veículos do ano-modelo 2023 que acompanhamos, fica em 31º de 92 por reclamações ao ano (1º = menos reclamações). Em relação a outros modelos Audi, sua taxa é 59 % maior; em relação a outros SUVs de luxo, é 7 % menor.
Os números são normalizados pelo tempo em circulação, não pelas vendas: um modelo popular gera mais relatos do que um raro, e as queixas não são verificadas uma a uma. Como contamos
Queixas registradas entre 2022-11-26 e 2026-10-13. Mediana entre o incidente e o registro: 17 dias.
50Reclamações
13.2Reclamações por ano em circulação
0.33Índice de reclamações vs. todos os veículos
5Recalls
14.0%Parcela com colisão ou incêndio
14Últimos 12 meses
Análise
O ano-modelo anterior (2022) registrou 9,6 reclamações por ano, menos do que este. O ano-modelo seguinte (2024) registrou 12,2 por ano, menos do que este. Nos dois primeiros anos em circulação, o modelo 2023 acumulou 27 reclamações, 68 % menor que o veículo médio do mesmo ano-modelo.
A área de problemas mais comum é Sistema elétrico (22,0 % das reclamações), seguido de Assistência ao condutor (20,0 %) e Motor (18,0 %). 7 reclamações (14,0 %) descrevem colisão ou incêndio; os donos mencionam 7 feridos e 0 mortes.
Metade dos incidentes relatados ocorreu em até 19 meses após o início do ano-modelo; o período mais intenso foi o primeiro ano (38 % dos incidentes). Nos últimos 12 meses foram registradas 14 novas reclamações, contra 10 nos 12 meses anteriores: um aumento de 40 %.
A NHTSA lista 5 recalls de segurança para este ano-modelo.
Índice de reclamações
vs. todos os veículos0.33
vs. outros modelos Audi1.59
vs. outros modelos 20230.31
vs. outros SUVs de luxo0.93
Reclamações nos primeiros 2 anos · vs. média do mesmo ano-modelo (27)0.32
I was turning left st an intersection. A car just passed and a truck wasn't close coming down the road the collision detection system caused the car to slam to 0. My neck is hurting and my daughter's back is hurting.
Assistência ao condutor · 2026-07-12 · ODI 11749866
May 11, 2026 approx 9:35am. I was in a flat parking area at a gas station waiting for a friend. There were 2 other cars parked near me. No one was in them. Neither were moving.
Airbags e cintos · 2026-05-19 · ODI 11738774
While vehicle is in motion or parked driver side seat belt sign comes up followed by air bags on and off message. Seatbelt was fastened. Attached pictures are when vehicle is parked.
Airbags e cintos · 2026-10-13 · ODI 11770827
While driving, the Active Lane Assisting warning signal will come on and make warning noise which startles the driver.
Assistência ao condutor · 2026-09-08 · ODI 11762704
On July 23, 2026, my 2023 Audi Q5 suddenly lost power while I was driving on the highway, with no prior symptoms before the incident.
Motor · 2026-07-28 · ODI 11753333
Trechos de reclamações registradas na NHTSA (em inglês), encurtados. O número ODI é o identificador do registro na NHTSA.
Resumo: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.
Risco: The screws can loosen, allowing oil to leak and increasing the risk of a fire.
Solução: Dealers will inspect and replace the screws as necessary, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 15ZK.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY Número 25V080000 · 2025-02-12
Resumo: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.
Risco: A high-voltage battery that overheats increases the risk of a fire.
Solução: Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. A second notice will be sent once the final remedy is available. Owner notification letters were mailed May 1, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall expands and replaces previous NHTSA recall number 24V898.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY Número 24V898000 · 2024-11-27
Resumo: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2023 Audi Q5 PHEV and 2022 Audi A7 PHEV vehicles. The high-voltage battery may overheat.
Risco: A high-voltage battery that overheats increases the risk of a fire.
Solução: Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. Owner notification letters were mailed May 1, 2025. Owners may contact Volkswagen Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall has been replaced by NHTSA recall number 25V080.
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER Número 24V251000 · 2024-04-03
Resumo: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.
Risco: A deactivated front passenger air bag will not deploy during a crash, increasing the risk of injury.
Solução: Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69GU.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD Número 23V842000 · 2023-12-13
Resumo: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Risco: An overheated outlet or charging cable can increase the risk of a fire.
Solução: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
