La NHTSA a reçu 50 plaintes de propriétaires concernant la Audi Q5 2023, soit 13,2 par année de circulation — bien moins de plaintes que la normale (indice de plaintes 0,33, 1,00 étant la moyenne de tous les véhicules suivis). Parmi les 92 véhicules du millésime 2023 que nous suivons, elle se classe 31e sur 92 selon les plaintes par an (1re = le moins de plaintes). Par rapport aux autres modèles Audi, son taux est supérieur de 59 % ; par rapport aux autres SUV de luxe, il est inférieur de 7 %.
Les chiffres sont normalisés par le temps passé sur la route, pas par les ventes : un modèle populaire génère plus de signalements qu'un modèle rare, et les plaintes ne sont pas vérifiées une par une. Notre méthode
Plaintes déposées entre le 2022-11-26 et le 2026-10-13. Délai médian entre l'incident et le dépôt : 17 jours.
50Plaintes
13.2Plaintes par année de circulation
0.33Indice de plaintes vs tous les véhicules suivis
5Rappels
14.0%Part impliquant un accident ou un incendie
1412 derniers mois
Analyse
Le millésime précédent (2022) a généré 9,6 plaintes par an, moins que celui-ci. Le millésime suivant (2024) a généré 12,2 par an, moins que celui-ci. Durant ses deux premières années de circulation, le millésime 2023 a cumulé 27 plaintes, un niveau inférieur de 68 % à celui du véhicule moyen du même millésime.
Le domaine de problèmes le plus fréquent est Électrique (22,0 % des plaintes), suivi de Aides à la conduite (20,0 %) et Moteur (18,0 %). 7 plaintes (14,0 %) décrivent un accident ou un incendie ; les propriétaires signalent 7 blessés et 0 décès.
La moitié des incidents signalés sont survenus dans les 19 mois suivant le début du millésime ; la période la plus chargée est la première année (38 % des incidents). Au cours des 12 derniers mois, 14 nouvelles plaintes ont été déposées, contre 10 lors des 12 mois précédents — une hausse de 40 %.
La NHTSA recense 5 rappels de sécurité pour ce millésime.
Indice de plaintes
vs tous les véhicules suivis0.33
vs autres modèles Audi1.59
vs autres modèles 20230.31
vs autres SUV de luxe0.93
Plaintes durant les 2 premières années · vs moyenne du même millésime (27)0.32
I was turning left st an intersection. A car just passed and a truck wasn't close coming down the road the collision detection system caused the car to slam to 0. My neck is hurting and my daughter's back is hurting.
Aides à la conduite · 2026-07-12 · ODI 11749866
May 11, 2026 approx 9:35am. I was in a flat parking area at a gas station waiting for a friend. There were 2 other cars parked near me. No one was in them. Neither were moving.
Airbags & ceintures · 2026-05-19 · ODI 11738774
While vehicle is in motion or parked driver side seat belt sign comes up followed by air bags on and off message. Seatbelt was fastened. Attached pictures are when vehicle is parked.
Airbags & ceintures · 2026-10-13 · ODI 11770827
While driving, the Active Lane Assisting warning signal will come on and make warning noise which startles the driver.
Aides à la conduite · 2026-09-08 · ODI 11762704
On July 23, 2026, my 2023 Audi Q5 suddenly lost power while I was driving on the highway, with no prior symptoms before the incident.
Moteur · 2026-07-28 · ODI 11753333
Extraits de plaintes déposées auprès de la NHTSA (en anglais), raccourcis. Le numéro ODI est l'identifiant NHTSA du dossier.
Résumé: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.
Risque: The screws can loosen, allowing oil to leak and increasing the risk of a fire.
Remède: Dealers will inspect and replace the screws as necessary, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 15ZK.
Résumé: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.
Risque: A high-voltage battery that overheats increases the risk of a fire.
Remède: Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. A second notice will be sent once the final remedy is available. Owner notification letters were mailed May 1, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall expands and replaces previous NHTSA recall number 24V898.
Résumé: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2023 Audi Q5 PHEV and 2022 Audi A7 PHEV vehicles. The high-voltage battery may overheat.
Risque: A high-voltage battery that overheats increases the risk of a fire.
Remède: Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. Owner notification letters were mailed May 1, 2025. Owners may contact Volkswagen Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall has been replaced by NHTSA recall number 25V080.
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER Numéro 24V251000 · 2024-04-03
Résumé: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.
Risque: A deactivated front passenger air bag will not deploy during a crash, increasing the risk of injury.
Remède: Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69GU.
Résumé: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Risque: An overheated outlet or charging cable can increase the risk of a fire.
Remède: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
