NHTSA has received 45 owner complaints about the 2023 Audi Q5, or 12.2 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.29, where 1.00 is the average of all tracked vehicles). Among the 92 model-year 2023 vehicles we track, it ranks #31 for fewest complaints per year. Against other Audi models its rate is 34% higher; against other Luxury SUVs it is 19% lower.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2022-11-26 and 2026-07-28. Median delay from incident to filing: 17 days.
45Complaints
12.2Complaints per year on the road
0.29Complaint index vs. all tracked vehicles
5Recalls
15.6%Share involving a crash or fire
15Last 12 months
Analysis
The previous model year (2022) drew 9.8 complaints per year, fewer than this one. The following model year (2024) drew 12.7 per year, about the same. In its first two years on the road the 2023 model collected 24 complaints, 71% lower than the average vehicle of the same model year.
The most common problem area is Electrical (24.4% of complaints), followed by Engine (20.0%) and Driver-assist systems (13.3%). Electrical complaints are 1.6 times as common here as across all tracked vehicles. Within Electrical reports, owners most often mention “system”, “electrical”, “department”, “emergency” and “open”. 7 reports (15.6%) describe a crash or fire; owners mention 7 injuries and 0 deaths.
Half of the reported incidents happened within 14 months of the model year's start; the busiest period was the first year (40% of incidents). In the last 12 months 15 new complaints were filed, versus 7 in the 12 months before — the pace is rising.
NHTSA lists 5 safety recalls for this model year. 49% of the complaints fall in component areas that a recall addresses.
Complaint index
vs. all tracked vehicles0.29
vs. other Audi models1.34
vs. other 2023 models0.29
vs. other Luxury SUVs0.81
Complaints in first 2 years on the road · vs. same-year average (24)0.29
I was turning left st an intersection. A car just passed and a truck wasn't close coming down the road the collision detection system caused the car to slam to 0. My neck is hurting and my daughter's back is hurting.
Driver-assist systems · 2026-07-12 · ODI 11749866
May 11, 2026 approx 9:35am. I was in a flat parking area at a gas station waiting for a friend. There were 2 other cars parked near me. No one was in them. Neither were moving.
Airbags & seat belts · 2026-05-19 · ODI 11738774
On July 23, 2026, my 2023 Audi Q5 suddenly lost power while I was driving on the highway, with no prior symptoms before the incident.
Engine · 2026-07-28 · ODI 11753333
CORRECTION to NHTSA COMPLAINT #11745968 The Electronic Parking Brake (EPB) did not disengage when the vehicle was placed in gear from P to R to D while/after parked in an incline postion (see DTCs -Bozeman Audi invoice, 6/23/26).
Electrical · 2026-06-29 · ODI 11747307
Automatic Emergency Braking system engaged when the vehicle was parked on an incline. Unable to release automatic emergency brake when vehicle was started with key. Ignition light warning — RED — symbol — brake failure. Required a tow to Audi dealership.
Brakes · 2026-06-23 · ODI 11745968
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.
Risk: The screws can loosen, allowing oil to leak and increasing the risk of a fire.
Remedy: Dealers will inspect and replace the screws as necessary, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 15ZK.
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.
Risk: A high-voltage battery that overheats increases the risk of a fire.
Remedy: Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. A second notice will be sent once the final remedy is available. Owner notification letters were mailed May 1, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall expands and replaces previous NHTSA recall number 24V898.
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2023 Audi Q5 PHEV and 2022 Audi A7 PHEV vehicles. The high-voltage battery may overheat.
Risk: A high-voltage battery that overheats increases the risk of a fire.
Remedy: Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. Owner notification letters were mailed May 1, 2025. Owners may contact Volkswagen Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall has been replaced by NHTSA recall number 25V080.
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER Campaign 24V251000 · 2024-04-03
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.
Risk: A deactivated front passenger air bag will not deploy during a crash, increasing the risk of injury.
Remedy: Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69GU.
Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Risk: An overheated outlet or charging cable can increase the risk of a fire.
Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
No NHTSA investigation covers the tracked model years.
Frequently asked questions
How many complaints were filed for the 2023 Audi Q5?
45 complaints were filed with NHTSA for the 2023 Audi Q5, or about 12.2 per year on the road.
What is the most common problem reported for the 2023 Audi Q5?
The most common category is Electrical, accounting for 24.4% of complaints.
Does the 2023 Audi Q5 have any recalls?
NHTSA lists 5 safety recall(s) for this model year.
Is the 2023 Audi Q5 still generating complaints?
In the last 12 months 15 new complaints were filed, versus 7 in the 12 months before — the pace is rising.
How does the 2023 Audi Q5 compare with similar vehicles?
NHTSA has received 45 owner complaints about the 2023 Audi Q5, or 12.2 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.29, where 1.00 is the average of all tracked vehicles). Among the 92 model-year 2023 vehicles we track, it ranks #31 for fewest complaints per year. Against other Audi models its rate is 34% higher; against other Luxury SUVs it is 19% lower.