NHTSA has received 43 owner complaints about the 2025 Audi Q5, or 24.1 per year on the road — fewer complaints than typical (complaint index 0.60, where 1.00 is the average of all tracked vehicles). Among the 86 model-year 2025 vehicles we track, it ranks #43 of 86 by complaints per year (#1 = fewest). Against other Audi models its rate is 190% higher; against other Luxury SUVs it is 70% higher.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2025-07-29 and 2026-09-12. Median delay from incident to filing: 31 days.
43Complaints
24.1Complaints per year on the road
0.6Complaint index vs. all tracked vehicles
1Recalls
4.7%Share involving a crash or fire
41Last 12 months
Analysis
The previous model year (2024) drew 12.2 complaints per year, fewer than this one. The following model year (2026) drew 3.0 per year, fewer than this one.
The most common problem area is Electrical (37.2% of complaints), followed by Driver-assist systems (18.6%) and Engine (16.3%). Electrical complaints are 2.4 times as common here as across all tracked vehicles. 2 reports (4.7%) describe a crash or fire; owners mention 2 injuries and 0 deaths.
Half of the reported incidents happened within 13 months of the model year's start; the busiest period was the second year (56% of incidents). In the last 12 months 41 new complaints were filed, versus 2 in the 12 months before — up 1,950%.
Mileage at time of incident: Approximately 4,000 miles Date of incident: XXX Location: [XXX] Incident description: My vehicle was in neutral while going through an automatic car wash, as instructed.
Brakes · 2026-08-27 · ODI 11760006 · Crash
I moved into a parking spot and pushed the brakes to stop but the car accelerated and hit a tree. However when the police drove the car out of the parking spot the brakes were working properly.
Brakes · 2025-12-19 · ODI 11706201 · Crash
Brake Electronics Control Unit Failure (DTC U041800): Logged active diagnostic code U041800 (implausible signal in address 812C).
Electrical · 2026-09-12 · ODI 11763773
While driving at about 60 mph on highway, several systems in the car failed without prior warning. The message on dashboard said Catastrophic Electric System Failure. Brakes would not work for a moment and then started working.
Engine · 2026-08-19 · ODI 11757908
On XXX at approximately 5:00 PM, my 2025 Audi Q5 (VIN: [XXX]) initiated an unprovoked forward collision warning and emergency braking intervention while I was traveling at approximately 57–58 mph on [XXX]. Road conditions were clear and dry. Weather was sunny.
Electrical · 2026-07-31 · ODI 11753919
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 Q5, Q5 Sportback, SQ5, and SQ5 Sportback vehicles. The driver and front passenger seat belts may have been manufactured incorrectly, and fail to properly restrain occupants during a crash.
Risk: Improperly restrained occupants have an increased risk of injury during a crash.
Remedy: Dealers will replace the driver and front passenger seat belts as necessary, free of charge. Owner notification letters were mailed May 29, 2026. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 69GT.
