NHTSA has received 42 owner complaints about the 2025 Mercedes-Benz GLC, or 25.1 per year on the road — fewer complaints than typical for a vehicle of its age (complaint index 0.60, where 1.00 is the average of all tracked vehicles). Among the 85 model-year 2025 vehicles we track, it ranks #43 for fewest complaints per year. Against other Mercedes-Benz models its rate is 145% higher; against other Luxury SUVs it is 66% higher.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2024-12-11 and 2026-09-02. Median delay from incident to filing: 15 days.
42Complaints
25.1Complaints per year on the road
0.6Complaint index vs. all tracked vehicles
3Recalls
9.5%Share involving a crash or fire
30Last 12 months
Analysis
The previous model year (2024) drew 11.6 complaints per year, fewer than this one.
The most common problem area is Electrical (47.6% of complaints), followed by Engine (14.3%) and Body & structure (9.5%). Electrical complaints are 3.0 times as common here as across all tracked vehicles. Within Electrical reports, owners most often mention “screens”, “black”, “instrument”, “panel” and “infotainment”. 4 reports (9.5%) describe a crash or fire; owners mention 10 injuries and 0 deaths.
Half of the reported incidents happened within 11 months of the model year's start; the busiest period was the first year (52% of incidents). In the last 12 months 30 new complaints were filed, versus 12 in the 12 months before — the pace is rising.
NHTSA lists 3 safety recalls for this model year. 62% of the complaints fall in component areas that a recall addresses.
The contact owns a 2025 Mercedes-Benz GLC 350E 4Matic. The contact stated that while driving 10 MPH and attempting to park the vehicle, the vehicle unintendedly accelerated. The brake pedal was depressed, but the vehicle failed to respond.
Brakes · 2026-08-10 · ODI 11755841 · Crash
The contact owns a 2025 Mercedes-Benz GLC 300. The contact stated that while her husband was driving at 5 to 10 MPH attempting to park the vehilce lunged forward traveling 20 feet and crashed into the house. The air bags deployed.
Engine · 2026-06-04 · ODI 11741988 · Crash
My 2025 Mercedes-Benz GLC 350e displayed a “48V battery malfunction” warning on or about July 1, 2026, while the vehicle was less than one year old. The vehicle was taken to an authorized Mercedes-Benz dealership and remained there until approximately July 20.
Engine · 2026-09-02 · ODI 11761658
The car went from 20 miles an hour and 35 miles an hour (happened 2 times) to a sudden hault like hitting a wall. The first time I had to restart the car. The second car, I had to return it to drive. A big X came up on the dashboard.
Driver-assist systems · 2026-08-26 · ODI 11759874
Information screens; speed, gear etc. and middle screen, radio, gps, etc, go blank. Screens are black with no information. There’s also a popping sound happening in the background over the speakers.
Electrical · 2026-08-22 · ODI 11758716
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class, E-Class, SL, CLE, and GLC vehicles. The infotainment control unit may reset while the vehicle is in motion and cause the instrument panel display to go blank.
Risk: An instrument panel display that fails to show critical safety information, such as the speedometer and warning lights, increases the risk of a crash.
Remedy: Dealers will update the infotainment control unit software, free of charge. Owner notification letters were mailed June 29, 2026. MBUSA's number for this recall is 2026050004. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 8, 2026.
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2026 EQE and GLC vehicles. Please see the recall report for a complete list of models. The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack.
Risk: A loose steering coupling can cause a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
STRUCTURE:BODY:ROOF AND PILLARS Campaign 25V379000 · 2025-06-06
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2025 GLC 300, GLC 300 4MATIC, 2024-2025 AMG GLC 43 4MATIC, 2025 GLC 350E 4MATIC, and AMG GLC 63 S E vehicles equipped with a panoramic sunroof. In certain crash scenarios, where the rear occupant's head contacts the C-pillar, the pillar may not absorb an adequate amount of the impact. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."
Risk: In the event of a crash, insufficient impact protection can increase the risk of injury.
Remedy: Dealers will modify the roof lining and C-pillar trim, free of charge. Owner notification letters were mailed July 9, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
No NHTSA investigation covers the tracked model years.
Frequently asked questions
How many complaints were filed for the 2025 Mercedes-Benz GLC?
42 complaints were filed with NHTSA for the 2025 Mercedes-Benz GLC, or about 25.1 per year on the road.
What is the most common problem reported for the 2025 Mercedes-Benz GLC?
The most common category is Electrical, accounting for 47.6% of complaints.
Does the 2025 Mercedes-Benz GLC have any recalls?
NHTSA lists 3 safety recall(s) for this model year.
Is the 2025 Mercedes-Benz GLC still generating complaints?
In the last 12 months 30 new complaints were filed, versus 12 in the 12 months before — the pace is rising.
How does the 2025 Mercedes-Benz GLC compare with similar vehicles?
NHTSA has received 42 owner complaints about the 2025 Mercedes-Benz GLC, or 25.1 per year on the road — fewer complaints than typical for a vehicle of its age (complaint index 0.60, where 1.00 is the average of all tracked vehicles). Among the 85 model-year 2025 vehicles we track, it ranks #43 for fewest complaints per year. Against other Mercedes-Benz models its rate is 145% higher; against other Luxury SUVs it is 66% higher.