NHTSA has received 44 owner complaints about the 2025 Mercedes-Benz GLC, or 24.6 per year on the road — fewer complaints than typical (complaint index 0.61, where 1.00 is the average of all tracked vehicles). Among the 86 model-year 2025 vehicles we track, it ranks #45 of 86 by complaints per year (#1 = fewest). Against other Mercedes-Benz models its rate is 150% higher; against other Luxury SUVs it is 73% higher.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2024-12-11 and 2026-09-18. Median delay from incident to filing: 11 days.
44Complaints
24.6Complaints per year on the road
0.61Complaint index vs. all tracked vehicles
3Recalls
9.1%Share involving a crash or fire
28Last 12 months
Analysis
The previous model year (2024) drew 11.1 complaints per year, fewer than this one. The following model year (2026) drew 10.0 per year, fewer than this one.
The most common problem area is Electrical (47.7% of complaints), followed by Engine (13.6%) and Body & structure (11.4%). Electrical complaints are 3.0 times as common here as across all tracked vehicles. 4 reports (9.1%) describe a crash or fire; owners mention 11 injuries and 0 deaths.
Half of the reported incidents happened within 12 months of the model year's start; the busiest period was the first year (50% of incidents). In the last 12 months 28 new complaints were filed, versus 16 in the 12 months before — up 75%.
The liftgate on this car is faulty. There are hundreds of reports online that I found when it happened to me, which has been several times now.
Body & structure · 2026-09-03 · ODI 11761794
The contact owns a 2025 Mercedes-Benz GLC 350E 4Matic. The contact stated that while driving 10 MPH and attempting to park the vehicle, the vehicle unintendedly accelerated. The brake pedal was depressed, but the vehicle failed to respond.
Brakes · 2026-08-10 · ODI 11755841 · Crash
I own a 2025 Mercedes-Benz GLC 350e plug-in hybrid. The vehicle experienced a complete loss of both the digital instrument cluster/display in front of the driver and the center MBUX infotainment display.
Electrical · 2026-09-18 · ODI 11765412
My 2025 Mercedes-Benz GLC 350e displayed a “48V battery malfunction” warning on or about July 1, 2026, while the vehicle was less than one year old. The vehicle was taken to an authorized Mercedes-Benz dealership and remained there until approximately July 20.
Engine · 2026-09-02 · ODI 11761658
The car went from 20 miles an hour and 35 miles an hour (happened 2 times) to a sudden hault like hitting a wall. The first time I had to restart the car. The second car, I had to return it to drive. A big X came up on the dashboard.
Driver-assist systems · 2026-08-26 · ODI 11759874
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class, E-Class, SL, CLE, and GLC vehicles. The infotainment control unit may reset while the vehicle is in motion and cause the instrument panel display to go blank.
Risk: An instrument panel display that fails to show critical safety information, such as the speedometer and warning lights, increases the risk of a crash.
Remedy: Dealers will update the infotainment control unit software, free of charge. Owner notification letters were mailed June 29, 2026. MBUSA's number for this recall is 2026050004. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 8, 2026.
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2026 EQE and GLC vehicles. Please see the recall report for a complete list of models. The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack.
Risk: A loose steering coupling can cause a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
STRUCTURE:BODY:ROOF AND PILLARS Campaign 25V379000 · 2025-06-06
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2025 GLC 300, GLC 300 4MATIC, 2024-2025 AMG GLC 43 4MATIC, 2025 GLC 350E 4MATIC, and AMG GLC 63 S E vehicles equipped with a panoramic sunroof. In certain crash scenarios, where the rear occupant's head contacts the C-pillar, the pillar may not absorb an adequate amount of the impact. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."
Risk: In the event of a crash, insufficient impact protection can increase the risk of injury.
Remedy: Dealers will modify the roof lining and C-pillar trim, free of charge. Owner notification letters were mailed July 9, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
