62 of the 529 complaints about the Mercedes-Benz GLC (11.7%) concern Unspecified or other, making it the model's third-largest problem area. That share is 1.3× the Unspecified or other share across all tracked vehicles.
62Complaints · Unspecified or other
11.7%Share of complaints
1.3×vs. all vehicles
16Last 12 months
8.1%Share involving a crash or fire
1Related recalls
Analysis
16 Unspecified or other complaints were filed in the last 12 months versus 9 in the 12 months before — up 78%.
5 of these reports (8.1%) describe a crash or fire, with 2 injuries and 0 deaths mentioned.
1 recall campaign relates to this area, most recently campaign 19V914000 (2019-12-20, model year 2019).
While the vehicle was being operated normally, it caught fire. We were driving on a summer day in August. Conditions were humid, with temperatures in the mid-80s. The vehicle was on the return leg of an approximately 30-mile drive.
Unspecified or other · 2026-08-28 · ODI 11760363 · Fire
When loading groceries in my trunk, the door randomly closes on my head. The last time this door closed while we were loading, I tried stopping it with my hand, by holding it, so my spouse doesnt get smashed, and it will not stop at all.
Unspecified or other · 2025-11-15 · ODI 11699574
the MBUX infotainment screen goes completely black while driving, blinding the backup camera and critical driver instrumentation.
Unspecified or other · 2026-09-18 · ODI 11765316
vehicle: 2019 Mercedes-Benz GLC 300 Component Involved: Integrated Transmission Control Module (TCM) / Mechatronic Unit Active Diagnostic Code: P073E (Unable to Engage Reverse) Description of Event: While attempting to back out of a driveway, the vehicle…
Unspecified or other · 2026-09-16 · ODI 11764849
All screens on dash were black and a clicking sound could be heard I side the vehicle. This has happened four times. Towed vehicle to MB dealer and they did a software update but it keeps happening anyway.
Unspecified or other · 2026-05-15 · ODI 11738083
I purchased a new Mercedes Benz GLC300 2023. Last month, my friend and I were driving on I75 in Florida when we heard what sounded like a loud boom or gunshot. We quickly discovered that my sunroof had exploded.
Unspecified or other · 2026-04-27 · ODI 11733932
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Related recalls
EQUIPMENT:OTHER:LABELS Campaign 19V914000 · 2019-12-20 · Model years: 2019
Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 GLC 300 4MATIC coupe, AMG GLC 43 Coupe, AMG GLC 43, AMG GLC 63, GLC 300, GLC 350e 4MATIC, GLC300 4MATIC, AMG GLC 63 Coupe, and AMG GLC 63 S Coupe vehicles. The passenger side sun visor may have incorrect air bag warning labels, written in a foreign language. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Remedy: MBUSA will notify owners, and dealers will inspect the air bag warnings and replace them, as necessary, free of charge. The recall began March 3, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020014.
