Mercedes-Benz GLC Body & structure problems

0.85 vs. all vehicles Too few recent reports to judge

41 of the 529 complaints about the Mercedes-Benz GLC (7.8%) concern Body & structure, making it the model's #4 problem area. That share is 0.8× the Body & structure share across all tracked vehicles.

41Complaints · Body & structure

7.8%Share of complaints

0.85×vs. all vehicles

9Last 12 months

0.0%Share involving a crash or fire

3Related recalls

Analysis

9 Body & structure complaints were filed in the last 12 months.

None of these reports describes a crash or fire.

3 recall campaigns relate to this area, most recently campaign 25V379000 (2025-06-06, model year 2025).

By model year

Year	Complaints	Share of complaints
2018	9	9.1%
2019	11	15.9%
2020	4	5.0%
2021	4	6.0%
2022	2	3.1%
2023	4	6.2%
2024	2	6.5%
2025	5	11.4%
2026	0	0.0%

When complaints were filed

Last 12 months: 9 · Previous 12 months: 6

What owners report

The liftgate on this car is faulty. There are hundreds of reports online that I found when it happened to me, which has been several times now.

Body & structure · 2026-09-03 · ODI 11761794
I experienced a serious incident involving the Hands-Free Access function in my 2025 Mercedes-Benz GLC 350e. While unloading a rollable walker from the trunk, the trunk door unintentionally closed, striking me hard on the head.

Body & structure · 2024-12-11 · ODI 11630091
The contact owns a 2025 Mercedes-Benz GLC350E 4MATIC. The contact stated that while driving at 68 MPH, the sunroof glass shattered unexpectedly. The contact was able to pull over, and the vehicle was towed to the nearest dealer.

Body & structure · 2026-07-14 · ODI 11750300
The rear lift gate closes unexpectedly when standing behind the vehicle and loading or unloading the cargo area. The keyless soft close activates even though there is no foot movement, or when there is minimal movement. This happens without warning.

Body & structure · 2026-07-08 · ODI 11749171
The contact owns a 2019 Mercedes-Benz GLC300. The contact stated that while driving 65 MPH on the interstate, the sunroof suddenly shattered into pieces and flew off the vehicle. The vehicle was driven to a dealer but was not repaired.

Body & structure · 2026-04-06 · ODI 11729435
While driving on interstate 4 in Florida with our grandchildren going approximately 70 mph the sunroof on our 2018 Mercedes GLC just exploded no object came into the vehicle and while glass came into the vehiclenot all the glass that made up the sunroof came…

Body & structure · 2026-03-10 · ODI 11723228

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Related recalls

STRUCTURE:BODY:ROOF AND PILLARS Campaign 25V379000 · 2025-06-06 · Model years: 2025

Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2025 GLC 300, GLC 300 4MATIC, 2024-2025 AMG GLC 43 4MATIC, 2025 GLC 350E 4MATIC, and AMG GLC 63 S E vehicles equipped with a panoramic sunroof. In certain crash scenarios, where the rear occupant's head contacts the C-pillar, the pillar may not absorb an adequate amount of the impact. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."

Remedy: Dealers will modify the roof lining and C-pillar trim, free of charge. Owner notification letters were mailed July 9, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.

STRUCTURE:BODY:ROOF AND PILLARS Campaign 23V854000 · 2023-12-15 · Model years: 2019

Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.

STRUCTURE:BODY:ROOF AND PILLARS Campaign 21V197000 · 2021-03-19 · Model years: 2019

Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.

Remedy: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Problem areas · Mercedes-Benz GLC

Mercedes-Benz GLC problems, complaints & recalls by model year ›