NHTSA has received 24 owner complaints about the 2025 Lexus RX, or 13.4 per year on the road — far fewer complaints than typical (complaint index 0.33, where 1.00 is the average of all tracked vehicles). Among the 86 model-year 2025 vehicles we track, it ranks #23 of 86 by complaints per year (#1 = fewest). Against other Lexus models its rate is 80% higher; against other Luxury SUVs it is 5% lower.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Limited data: fewer than 30 complaints, so shares and indexes are unstable.
Complaints filed between 2025-03-16 and 2026-10-09. Median delay from incident to filing: 6 days.
24Complaints
13.4Complaints per year on the road
0.33Complaint index vs. all tracked vehicles
4Recalls
20.8%Share involving a crash or fire
19Last 12 months
Analysis
The previous model year (2024) drew 21.5 complaints per year, more than this one. The following model year (2026) drew 10.0 per year, fewer than this one.
The most common problem area is Electrical (29.2% of complaints), followed by Body & structure (20.8%) and Engine (16.7%). Electrical complaints are 1.9 times as common here as across all tracked vehicles. 5 reports (20.8%) describe a crash or fire; owners mention 2 injuries and 0 deaths.
Half of the reported incidents happened within 13 months of the model year's start; the busiest period was the first year (50% of incidents). In the last 12 months 19 new complaints were filed, versus 5 in the 12 months before — up 280%.
Car unintentionally accelerated striking a garage door and parked car.
Engine · 2026-07-13 · ODI 11750014 · Crash
Around 11 am on Sat., May 2, 2026, I was sitting in a very long line in Starbuck's drive thru when my 2025 Lexus RX hybrid suddenly and uncontrollably accelerated--like an uncontrollable bucking horse. Brakes didn't work.
Unspecified or other · 2026-05-16 · ODI 11738344 · Crash
Air conditioner quit working. Dealership states a rock went through my grill, “damaged” my condenser. Out of pocket expense quoted $1600.00. Only 11,841 miles. 2025 Lexus RX 350. Only 1 year old, purchased, September 2025
Body & structure · 2026-10-09 · ODI 11770258
While driving on the highway, the right rear fender trim piece detached from the vehicle. It could be seen flying off in the mirror. It’s likely that the trim piece wasn’t properly secured during the vehicle’s manufacturing process.
Body & structure · 2026-09-25 · ODI 11766899
This is original Goodyear Eagle Touring tire on 2025 Lexus RX 350. It M+S 235/50R21 101V. There were no low tire pressure alerts before the blowout. I was entering a ramp of a freeway (XXX in [XXX]) and suddenly heard a loud noise.
Wheels, tires & suspension · 2026-09-25 · ODI 11767000
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
BACK OVER PREVENTION:SOFTWARE Campaign 26V162000 · 2026-03-18
Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB02 and 26LA02.
BACK OVER PREVENTION:DISPLAY FUNCTION Campaign 25V744000 · 2025-10-30
Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.
Risk: An instrument panel display that does not show critical information can increase the risk of a crash or injury.
Remedy: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.
Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 Toyota Camry Hybrid, Lexus NX250, NX350, NX350 Hybrid, 2024-2025 Lexus RX350, RX350 Hybrid, and RX500 Hybrid vehicles. The second-row center seat belt webbing may be damaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Risk: A damaged seat belt may not adequately restrain an occupant, increasing the risk of injury during a crash.
Remedy: Dealers will inspect the seat belt webbing and replace the seat belt assembly if necessary, free of charge. Owner notification letters were mailed March 20, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TA03 and 25LA03.
