NHTSA has received 20 owner complaints about the 2025 Lexus RX, or 12.0 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.29, where 1.00 is the average of all tracked vehicles). Among the 85 model-year 2025 vehicles we track, it ranks #22 for fewest complaints per year. Against other Lexus models its rate is 56% higher; against other Luxury SUVs it is 20% lower.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Limited data: fewer than 30 complaints, so shares and indexes are unstable.
Complaints filed between 2025-03-16 and 2026-07-13. Median delay from incident to filing: 14 days.
20Complaints
12.0Complaints per year on the road
0.29Complaint index vs. all tracked vehicles
4Recalls
25.0%Share involving a crash or fire
16Last 12 months
Analysis
The previous model year (2024) drew 20.9 complaints per year, more than this one.
The most common problem area is Electrical (30.0% of complaints), followed by Engine (20.0%) and Body & structure (15.0%). Electrical complaints are 1.9 times as common here as across all tracked vehicles. 5 reports (25.0%) describe a crash or fire; owners mention 2 injuries and 0 deaths.
Half of the reported incidents happened within 11 months of the model year's start; the busiest period was the first year (60% of incidents). In the last 12 months 16 new complaints were filed, versus 4 in the 12 months before — the pace is rising.
NHTSA lists 4 safety recalls for this model year. 35% of the complaints fall in component areas that a recall addresses.
Car unintentionally accelerated striking a garage door and parked car.
Engine · 2026-07-13 · ODI 11750014 · Crash
Around 11 am on Sat., May 2, 2026, I was sitting in a very long line in Starbuck's drive thru when my 2025 Lexus RX hybrid suddenly and uncontrollably accelerated--like an uncontrollable bucking horse. Brakes didn't work.
Interior & equipment · 2026-05-16 · ODI 11738344 · Crash
The passenger rear tire (235/60R19 - Michelin Primacy A/S) randomly blew out while driving at high speeds on the highway. No trauma via a pothole or other object was noted. Tire was inflated to the manufacture recommended PSI (33 PSI).
Wheels, tires & suspension · 2026-05-28 · ODI 11740734
The car does not alert when a seat belt is not worn in the back seats. This feature is mentioned in the owner's manual, but the car fails to alert when a rear passenger does not buckle their seat belt.
Airbags & seat belts · 2026-05-09 · ODI 11736812
On April 1, 2026, while pulling into a parking space at our church, I was applying the brake when the vehicle suddenly and forcefully surged forward without warning.
Engine · 2026-04-16 · ODI 11731649 · Crash
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
BACK OVER PREVENTION:SOFTWARE Campaign 26V162000 · 2026-03-18
Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB02 and 26LA02.
BACK OVER PREVENTION:DISPLAY FUNCTION Campaign 25V744000 · 2025-10-30
Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.
Risk: An instrument panel display that does not show critical information can increase the risk of a crash or injury.
Remedy: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.
Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 Toyota Camry Hybrid, Lexus NX250, NX350, NX350 Hybrid, 2024-2025 Lexus RX350, RX350 Hybrid, and RX500 Hybrid vehicles. The second-row center seat belt webbing may be damaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Risk: A damaged seat belt may not adequately restrain an occupant, increasing the risk of injury during a crash.
Remedy: Dealers will inspect the seat belt webbing and replace the seat belt assembly if necessary, free of charge. Owner notification letters were mailed March 20, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TA03 and 25LA03.
No NHTSA investigation covers the tracked model years.
Frequently asked questions
How many complaints were filed for the 2025 Lexus RX?
20 complaints were filed with NHTSA for the 2025 Lexus RX, or about 12.0 per year on the road.
What is the most common problem reported for the 2025 Lexus RX?
The most common category is Electrical, accounting for 30.0% of complaints.
Does the 2025 Lexus RX have any recalls?
NHTSA lists 4 safety recall(s) for this model year.
Is the 2025 Lexus RX still generating complaints?
In the last 12 months 16 new complaints were filed, versus 4 in the 12 months before — the pace is rising.
How does the 2025 Lexus RX compare with similar vehicles?
NHTSA has received 20 owner complaints about the 2025 Lexus RX, or 12.0 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.29, where 1.00 is the average of all tracked vehicles). Among the 85 model-year 2025 vehicles we track, it ranks #22 for fewest complaints per year. Against other Lexus models its rate is 56% higher; against other Luxury SUVs it is 20% lower.