InsightArise CarsU.S. Owner Complaint Index
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2025 Mercedes-Benz GLE problems, complaints & recalls

Far fewer Steady

NHTSA has received 26 owner complaints about the 2025 Mercedes-Benz GLE, or 15.5 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.37, where 1.00 is the average of all tracked vehicles). Among the 85 model-year 2025 vehicles we track, it ranks #27 for fewest complaints per year. Against other Mercedes-Benz models its rate is 52% higher; against other Luxury SUVs it is about the same.

Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count

Limited data: fewer than 30 complaints, so shares and indexes are unstable.

Complaints filed between 2024-10-22 and 2026-08-27. Median delay from incident to filing: 21 days.

26Complaints
15.5Complaints per year on the road
0.37Complaint index vs. all tracked vehicles
2Recalls
3.8%Share involving a crash or fire
12Last 12 months

Analysis

The previous model year (2024) drew 18.7 complaints per year, more than this one.

The most common problem area is Engine (26.9% of complaints), followed by Interior & equipment (15.4%) and Electrical (11.5%). 1 reports (3.8%) describe a crash or fire; owners mention 3 injuries and 0 deaths.

Half of the reported incidents happened within 4 months of the model year's start; the busiest period was the first year (88% of incidents). In the last 12 months 12 new complaints were filed, versus 14 in the 12 months before — a steady pace.

NHTSA lists 2 safety recalls for this model year. 8% of the complaints fall in component areas that a recall addresses.

Complaint index

  • vs. all tracked vehicles0.37
  • vs. other Mercedes-Benz models1.52
  • vs. other 2025 models0.32
  • vs. other Luxury SUVs1.03
  • #27 of 85 · 2025Rankings ›

1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.

Other model years

  • 20186.5 per year0.15
  • 20194.2 per year0.1
  • 202018.4 per year0.44
  • 202115.5 per year0.37
  • 202215.0 per year0.36
  • 20238.4 per year0.2
  • 202418.7 per year0.44
  • 202515.5 per year0.37

Mercedes-Benz GLE problems, complaints & recalls by model year ›

What owners complain about

  • Engine7 · 26.9% · 1.21×
  • Interior & equipment4 · 15.4% · 1.72×
  • Electrical3 · 11.5% · 0.73×
  • Wheels, tires & suspension3 · 11.5% · 4.61×
  • Transmission / powertrain2 · 7.7% · 0.66×
  • Brakes1 · 3.8% · 0.63×
  • Steering1 · 3.8% · 0.59×
  • Airbags & seat belts1 · 3.8% · 0.99×

vs. all vehicles: 1.00 = All-vehicle average

Problem areas: Engine · Electrical · Body & structure · Interior & equipment

When complaints were filed

2024: 3 3 2024 2025: 12 12 2025 2026: 11 11 2026
  • Crashes reported: 1
  • Fires reported: 0
  • Injuries: 3
  • Deaths: 0

Vehicle age at incident

  • <1 yr88.5%
  • 1–2 yrs11.5%
  • 2–3 yrs0.0%
  • 3–5 yrs0.0%
  • 5+ yrs0.0%

Median age at incident: 4 months

What owners report

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Segment peers · 2025 · Luxury SUVs

ModelsComplaintsComplaints per year on the roadComplaint index
2025 Audi Q7159.00.21
2025 Lexus NX1710.20.24
2025 Lexus RX2012.00.29
2025 Mercedes-Benz GLE2615.50.37
2025 BMW X33420.30.48
2025 Mercedes-Benz GLC4225.10.6
2025 Audi Q54225.10.6
2025 BMW X56136.50.87
2025 Acura MDX9355.61.32

Safety recalls (2)

SEAT BELTS:REAR/OTHER Campaign 25V864000 · 2025-12-12

Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2025-2026 GLE 350 4MATIC vehicles. The center rear seat belts may have been installed without the child seat protection function and fail to lock a child restraint properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection," and FMVSS number 209, "Seat Belt Assemblies."

Risk: In the event of a crash, an insufficiently restrained child has an increased risk of injury.

Remedy: Dealers will replace the center rear seat belt assembly, free of charge. Owner notification letters were mailed February 6, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 19, 2025. MBUSA's number for this recall is 2026010003.

VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR Campaign 25V325000 · 2025-05-30

Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLE 350 4MATIC, 2025 GLE 450e 4MATIC, GLE 450 4MATIC Coupe, GLE 450 4MATIC, GLS 450 4MATIC, Maybach GLS 600 4MATIC, AMG GLE 53 4MATIC, AMG GLE 53 4MATIC Coupe, AMG GLE 63 S 4MATIC Coupe, and AMG GLS 63 4MATIC vehicles. The multi-purpose camera and the rearview mirror may be insufficiently attached to the windshield and may detach.

Risk: A detached mirror can reduce visibility for the driver. A detached camera can cause a loss of certain driving assistance systems, such as Active Lane Keeping Assist and Active Brake Assist. Either of these situations can increase the risk of a crash.

Remedy: Dealers will replace the windshield and reinstall the multi-purpose camera and rearview mirror, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025060001.

How to check whether your car has an open recall ›

Investigations

No NHTSA investigation covers the tracked model years.

Frequently asked questions

How many complaints were filed for the 2025 Mercedes-Benz GLE?

26 complaints were filed with NHTSA for the 2025 Mercedes-Benz GLE, or about 15.5 per year on the road.

What is the most common problem reported for the 2025 Mercedes-Benz GLE?

The most common category is Engine, accounting for 26.9% of complaints.

Does the 2025 Mercedes-Benz GLE have any recalls?

NHTSA lists 2 safety recall(s) for this model year.

Is the 2025 Mercedes-Benz GLE still generating complaints?

In the last 12 months 12 new complaints were filed, versus 14 in the 12 months before — a steady pace.

How does the 2025 Mercedes-Benz GLE compare with similar vehicles?

NHTSA has received 26 owner complaints about the 2025 Mercedes-Benz GLE, or 15.5 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.37, where 1.00 is the average of all tracked vehicles). Among the 85 model-year 2025 vehicles we track, it ranks #27 for fewest complaints per year. Against other Mercedes-Benz models its rate is 52% higher; against other Luxury SUVs it is about the same.