NHTSA has received 28 owner complaints about the 2025 Mercedes-Benz GLE, or 15.7 per year on the road — far fewer complaints than typical (complaint index 0.39, where 1.00 is the average of all tracked vehicles). Among the 86 model-year 2025 vehicles we track, it ranks #30 of 86 by complaints per year (#1 = fewest). Against other Mercedes-Benz models its rate is 59% higher; against other Luxury SUVs it is 11% higher.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Limited data: fewer than 30 complaints, so shares and indexes are unstable.
Complaints filed between 2024-10-22 and 2026-10-13. Median delay from incident to filing: 22 days.
28Complaints
15.7Complaints per year on the road
0.39Complaint index vs. all tracked vehicles
2Recalls
3.6%Share involving a crash or fire
13Last 12 months
Analysis
The previous model year (2024) drew 18.6 complaints per year, more than this one. The following model year (2026) drew 9.0 per year, fewer than this one.
The most common problem area is Engine (25.0% of complaints), followed by Unspecified or other (14.3%) and Electrical (10.7%). 1 report (3.6%) describes a crash or fire; owners mention 3 injuries and 0 deaths.
Half of the reported incidents happened within 4 months of the model year's start; the busiest period was the first year (82% of incidents). In the last 12 months 13 new complaints were filed, versus 15 in the 12 months before — down 13%.
The contact owned a 2025 Mercedes-Benz GLE 450E 4Matic. The contact stated that while driving on the right shoulder of a two-lane road at 30 MPH, the vehicle's front passenger-side wheel went off the road into a drop-off by a few inches.
On [XXX] We were driving our 2025 Gle350 fourmatic west on [XXX] between [XXX] and [XXX] @ 7:30 pm, driving at 70 mph in the right lane the panoramic sunroof exploded into shards of glass and rained down on the driver and passenger, it sounded like a gun went…
Body & structure · 2024-12-04 · ODI 11628735
Since shortly after the vehicle's purchase, I have experienced a persistent, recurring, and unresolved defect in the vehicle's brake hydraulic system.
Brakes · 2026-10-13 · ODI 11770791
I am reporting a serious and potentially dangerous safety defect involving the panoramic sunroof on my 2025 Mercedes-Benz GLE 450.
Body & structure · 2026-10-06 · ODI 11769414
On XXX at approximately 8:45 am , at the Life Time parking lot, [XXX] the registered owner of the vehicle was slowly pulling the 2025 Mercedes Benz GLE 450 e into a parking space and was actively applying the brake as she entered the space.
Unspecified or other · 2026-08-27 · ODI 11759950
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2025-2026 GLE 350 4MATIC vehicles. The center rear seat belts may have been installed without the child seat protection function and fail to lock a child restraint properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection," and FMVSS number 209, "Seat Belt Assemblies."
Risk: In the event of a crash, an insufficiently restrained child has an increased risk of injury.
Remedy: Dealers will replace the center rear seat belt assembly, free of charge. Owner notification letters were mailed February 6, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 19, 2025. MBUSA's number for this recall is 2026010003.
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLE 350 4MATIC, 2025 GLE 450e 4MATIC, GLE 450 4MATIC Coupe, GLE 450 4MATIC, GLS 450 4MATIC, Maybach GLS 600 4MATIC, AMG GLE 53 4MATIC, AMG GLE 53 4MATIC Coupe, AMG GLE 63 S 4MATIC Coupe, and AMG GLS 63 4MATIC vehicles. The multi-purpose camera and the rearview mirror may be insufficiently attached to the windshield and may detach.
Risk: A detached mirror can reduce visibility for the driver. A detached camera can cause a loss of certain driving assistance systems, such as Active Lane Keeping Assist and Active Brake Assist. Either of these situations can increase the risk of a crash.
Remedy: Dealers will replace the windshield and reinstall the multi-purpose camera and rearview mirror, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025060001.
