2023 Mercedes-Benz GLE problems, complaints & recalls
NHTSA has received 31 owner complaints about the 2023 Mercedes-Benz GLE, or 8.4 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.20, where 1.00 is the average of all tracked vehicles). Among the 92 model-year 2023 vehicles we track, it ranks #23 for fewest complaints per year. Against other Mercedes-Benz models its rate is 18% lower; against other Luxury SUVs it is 44% lower.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2022-12-07 and 2026-03-29. Median delay from incident to filing: 10 days.
Analysis
The previous model year (2022) drew 15.0 complaints per year, more than this one. The following model year (2024) drew 18.7 per year, more than this one. In its first two years on the road the 2023 model collected 25 complaints, 70% lower than the average vehicle of the same model year.
The most common problem area is Transmission / powertrain (19.4% of complaints), followed by Interior & equipment (19.4%) and Body & structure (16.1%). Transmission / powertrain complaints are 1.7 times as common here as across all tracked vehicles. 3 reports (9.7%) describe a crash or fire; owners mention 0 injuries and 0 deaths.
Half of the reported incidents happened within 13 months of the model year's start; the busiest period was the first year (45% of incidents). 4 complaints were filed in the last 12 months.
NHTSA lists no safety recalls for this model year.
Complaint index
- vs. all tracked vehicles0.2
- vs. other Mercedes-Benz models0.82
- vs. other 2023 models0.2
- vs. other Luxury SUVs0.56
- Complaints in first 2 years on the road · vs. same-year average (25)0.3
- #23 of 92 · 2023Rankings ›
1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.
What owners complain about
vs. all vehicles: 1.00 = All-vehicle average
Problem areas: Engine · Electrical · Body & structure · Interior & equipment
When complaints were filed
- Crashes reported: 3
- Fires reported: 0
- Injuries: 0
- Deaths: 0
Vehicle age at incident
Median age at incident: 13 months
What owners report
This car rear-ended another car while slowing down and preparing to stop at a red light. The Automatic Emergency Brake system failed to provide any alert whatsoever, no warning lamps, no audible alerts, no warning messages, nothing.
* My driving side front wheel climbed a small bump with a rock. I put my car on reverse and pressed the accelerator. The car first refused to reverse then went completely out of control.
VEHICLE: 2022 Mercedes-Benz GLE 350 VIN: [XXX] COMPONENT: Power train, automatic transmission DESCRIPTION: When the vehicle is placed in Park with the engine running, the vehicle experiences an intermittent jolting or lurching sensation approximately every 5…
Panel on roof between front windshield and panoramic roof completely shattered
When driving on an interstate going 55-70 mph and the cruise in on, the car cruise flashes randomly down to 15 or 20 mph and the car severely brakes. This is NOT because someone is in front of us on the highway. It does it when no one is in front of us.
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Segment peers · 2023 · Luxury SUVs
| Models | Complaints | Complaints per year on the road | Complaint index |
|---|---|---|---|
| 2023 BMW X3 | 11 | 3.0 | 0.07 |
| 2023 Lexus NX | 15 | 4.1 | 0.1 |
| 2023 Audi Q7 | 16 | 4.4 | 0.1 |
| 2023 BMW X5 | 31 | 8.4 | 0.2 |
| 2023 Mercedes-Benz GLE | 31 | 8.4 | 0.2 |
| 2023 Acura MDX | 43 | 11.7 | 0.28 |
| 2023 Audi Q5 | 45 | 12.2 | 0.29 |
| 2023 Mercedes-Benz GLC | 65 | 17.7 | 0.42 |
| 2023 Lexus RX | 65 | 17.7 | 0.42 |
Safety recalls (0)
No recalls on record for this model year.
Investigations
No NHTSA investigation covers the tracked model years.
Frequently asked questions
How many complaints were filed for the 2023 Mercedes-Benz GLE?
31 complaints were filed with NHTSA for the 2023 Mercedes-Benz GLE, or about 8.4 per year on the road.
What is the most common problem reported for the 2023 Mercedes-Benz GLE?
The most common category is Transmission / powertrain, accounting for 19.4% of complaints.
Does the 2023 Mercedes-Benz GLE have any recalls?
NHTSA lists no safety recalls for this model year.
Is the 2023 Mercedes-Benz GLE still generating complaints?
4 complaints were filed in the last 12 months.
How does the 2023 Mercedes-Benz GLE compare with similar vehicles?
NHTSA has received 31 owner complaints about the 2023 Mercedes-Benz GLE, or 8.4 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.20, where 1.00 is the average of all tracked vehicles). Among the 92 model-year 2023 vehicles we track, it ranks #23 for fewest complaints per year. Against other Mercedes-Benz models its rate is 18% lower; against other Luxury SUVs it is 44% lower.