2023 Mercedes-Benz GLE problems, complaints & recalls

Far fewer Too few recent reports to judge

NHTSA has received 33 owner complaints about the 2023 Mercedes-Benz GLE, or 8.7 per year on the road — far fewer complaints than typical (complaint index 0.22, where 1.00 is the average of all tracked vehicles). Among the 92 model-year 2023 vehicles we track, it ranks #23 of 92 by complaints per year (#1 = fewest). Against other Mercedes-Benz models its rate is 12% lower; against other Luxury SUVs it is 39% lower.

Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count

Complaints filed between 2022-12-07 and 2026-10-09. Median delay from incident to filing: 10 days.

33Complaints

8.7Complaints per year on the road

0.22Complaint index vs. all tracked vehicles

0Recalls

9.1%Share involving a crash or fire

5Last 12 months

Analysis

The previous model year (2022) drew 14.6 complaints per year, more than this one. The following model year (2024) drew 18.6 per year, more than this one. In its first two years on the road the 2023 model collected 25 complaints, 70% lower than the average vehicle of the same model year.

The most common problem area is Transmission / powertrain (18.2% of complaints), followed by Unspecified or other (18.2%) and Body & structure (15.2%). Transmission / powertrain complaints are 1.6 times as common here as across all tracked vehicles. 3 reports (9.1%) describe a crash or fire; owners mention 0 injuries and 0 deaths.

Half of the reported incidents happened within 15 months of the model year's start; the busiest period was the first year (42% of incidents). 5 complaints were filed in the last 12 months.

NHTSA lists no safety recalls for this model year.

Complaint index

vs. all tracked vehicles0.22
vs. other Mercedes-Benz models0.88
vs. other 2023 models0.21
vs. other Luxury SUVs0.61
Complaints in first 2 years on the road · vs. same-year average (25)0.3
#23 of 92 · 2023Rankings ›

1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.

Other model years

20186.4 per year0.16
20194.4 per year0.11
202018.3 per year0.45
202115.9 per year0.39
202214.6 per year0.36
20238.7 per year0.22
202418.6 per year0.46
202515.7 per year0.39
20269.0 per year0.22

Mercedes-Benz GLE problems, complaints & recalls by model year ›

What owners complain about

Transmission / powertrain6 · 18.2% · 1.56×
Unspecified or other6 · 18.2% · 2.03×
Body & structure5 · 15.2% · 1.67×
Engine4 · 12.1% · 0.54×
Electrical4 · 12.1% · 0.77×
Driver-assist systems3 · 9.1% · 1.59×
Brakes2 · 6.1% · 1.01×
Fuel system2 · 6.1% · 1.41×

vs. all vehicles: 1.00 = All-vehicle average

Problem areas: Engine · Electrical · Body & structure · Unspecified or other · Transmission / powertrain

When complaints were filed

Crashes reported: 3
Fires reported: 0
Injuries: 0
Deaths: 0

Vehicle age at incident

<1 yr42.4%
1–2 yrs36.4%
2–3 yrs12.1%
3–5 yrs9.1%
5+ yrsnot reached yet

Median age at incident: 15 months

What owners report

This car rear-ended another car while slowing down and preparing to stop at a red light. The Automatic Emergency Brake system failed to provide any alert whatsoever, no warning lamps, no audible alerts, no warning messages, nothing.

Brakes · 2024-02-20 · ODI 11572955 · Crash
* My driving side front wheel climbed a small bump with a rock. I put my car on reverse and pressed the accelerator. The car first refused to reverse then went completely out of control.

Transmission / powertrain · 2024-01-12 · ODI 11565093 · Crash
Vehicle: 2023 Mercedes-Benz GLE 350 4MATIC Approximate mileage at failure: 75,000+ miles While driving my 2023 Mercedes-Benz GLE 350 4MATIC, the check-engine light illuminated and the engine subsequently began making a knocking noise.

Engine · 2026-10-09 · ODI 11770202
Dashboard screen went black. No information available. Speed, RPM, all warning lights, turn signal lights and all information like fuel level etc. Everything total blank…happened twice and reported to MB dealership but they could not replicate the issue.

Electrical · 2026-09-23 · ODI 11766441
VEHICLE: 2022 Mercedes-Benz GLE 350 VIN: [XXX] COMPONENT: Power train, automatic transmission DESCRIPTION: When the vehicle is placed in Park with the engine running, the vehicle experiences an intermittent jolting or lurching sensation approximately every 5…

Unspecified or other · 2026-03-29 · ODI 11727827

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Segment peers · 2023 · Luxury SUVs

Models	Complaints	Complaints per year on the road	Complaint index
2023 BMW X3	15	4.0	0.1
2023 Audi Q7	16	4.2	0.1
2023 Lexus NX	18	4.8	0.12
2023 BMW X5	33	8.7	0.22
2023 Mercedes-Benz GLE	33	8.7	0.22
2023 Acura MDX	47	12.4	0.31
2023 Audi Q5	50	13.2	0.33
2023 Mercedes-Benz GLC	65	17.2	0.43
2023 Lexus RX	67	17.7	0.44

Safety recalls (0)

No recalls on record for this model year.

How to check whether your car has an open recall ›

Investigations

No NHTSA investigation covers the tracked model years.