分析
前年式（2022）は年あたり 9.8 件で、この年式より少ない。翌年式（2024）は年あたり 12.7 件で、この年式とほぼ同じ。2023 年式は発売後2年間で 24 件の苦情を集め、同年式の平均的な車より71% 低い水準でした。
最も多い問題領域は電装（苦情の 24.4%）で、次いでエンジン（20.0%）、運転支援システム（13.3%）です。電装の苦情は、追跡中の全車種と比べて 1.6 倍の割合で発生しています。電装の報告でオーナーが最もよく挙げる語は “system”、“electrical”、“department”、“emergency”、“open” です。7 件（15.6%）は衝突または火災を伴い、負傷 7 件、死亡 0 件が報告されています。
報告された事象の半数は年式開始から 14 か月以内に発生し、最も多い時期は1年目（40%）でした。直近12か月の新規苦情は 15 件で、その前の12か月は 7 件。ペースは上昇中です。
NHTSA はこの年式について5 件の安全リコールを掲載しています。 苦情の 49% は、リコールが対象とする部位に該当します。
安全リコール (5)
ENGINE 番号 25V294000 · 2025-05-07
概要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.
リスク: The screws can loosen, allowing oil to leak and increasing the risk of a fire.
対策: Dealers will inspect and replace the screws as necessary, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 15ZK.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 番号 25V080000 · 2025-02-12
概要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.
リスク: A high-voltage battery that overheats increases the risk of a fire.
対策: Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. A second notice will be sent once the final remedy is available. Owner notification letters were mailed May 1, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall expands and replaces previous NHTSA recall number 24V898.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 番号 24V898000 · 2024-11-27
概要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2023 Audi Q5 PHEV and 2022 Audi A7 PHEV vehicles. The high-voltage battery may overheat.
リスク: A high-voltage battery that overheats increases the risk of a fire.
対策: Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. Owner notification letters were mailed May 1, 2025. Owners may contact Volkswagen Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall has been replaced by NHTSA recall number 25V080.
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER 番号 24V251000 · 2024-04-03
概要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.
リスク: A deactivated front passenger air bag will not deploy during a crash, increasing the risk of injury.
対策: Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69GU.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD 番号 23V842000 · 2023-12-13
概要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
リスク: An overheated outlet or charging cable can increase the risk of a fire.
対策: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
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よくある質問
2023 年式 Audi Q5 の苦情は何件？
NHTSA には 2023 年式 Audi Q5 について 45 件の苦情があり、車齢1年あたり約 12.2 件です。
2023 年式 Audi Q5 で最も多い問題は？
最も多いカテゴリは電装で、苦情の 24.4% を占めます。
2023 年式 Audi Q5 にリコールはある？
NHTSA はこの年式について 5 件の安全リコールを掲載しています。
2023 年式 Audi Q5 は今も苦情が出ていますか？
直近12か月の新規苦情は 15 件で、その前の12か月は 7 件。ペースは上昇中です。
2023 年式 Audi Q5 は同種の車と比べてどうですか？
NHTSA には 2023 年式 Audi Q5 についてオーナー苦情が 45 件寄せられており、車齢1年あたり 12.2 件です。同じ車齢の車と比べると苦情は一般的な水準よりかなり少ない水準です（苦情指数 0.29、1.00 が追跡中の全車種の平均）。追跡中の 2023 年式 92 車種のうち、年あたり苦情の少なさで 31 位です。Audi の他車種と比べると苦情率は34% 高い、他の高級 SUVと比べると19% 低いです。