2020 年款 Lexus NX 問題、申訴與召回
NHTSA 收到 2020 年款 Lexus NX 的車主申訴共 28 筆，換算每車齡年 4.1 筆，申訴比一般車少很多（申訴指數 0.10；1.00 為全部追蹤車款的平均）。在我們追蹤的 83 款 2020 年款車中，它的每年申訴數由少到多排第 6 名。與 Lexus 其他車款相比，它的申訴率低 45%；與其他豪華 SUV相比則低 71%。
數字只按上路時間標準化，沒有除以銷量：熱賣車款的申訴自然比冷門車款多，而且每筆申訴未經逐一查證。 計算方式
資料有限：申訴不到 30 筆，占比與指數不穩定。
申訴提出日期介於 2020-06-01 與 2026-10-09 之間。 事故發生到提出申訴的中位延遲：10 天。
分析
前一年款（2019）每年 5.6 筆，比這一年款多。後一年款（2021）每年 2.9 筆，比這一年款少。2020 年款上路前兩年累積 6 筆申訴，比同年款車的平均低 89%。
最常見的問題類別是引擎（佔申訴 28.6%），其次是燃油系統（25.0%）與車身與結構（17.9%）。有 3 筆申訴（10.7%）提到碰撞或起火；車主通報 2 人受傷、0 人死亡。
一半的事故發生在年款起算 60 個月內；最集中的時期是五年以後（佔 50%）。近 12 個月新增 10 筆申訴。
NHTSA 沒有列出這個年款的安全召回。有 1 件 NHTSA 調查涵蓋這個年款，最近一件是「Pedestrian alert sounds」（缺陷請願，2023-01-27 開啟，已於 2023-08-07 結案）。
申訴指數
- 對比全部追蹤車款0.1
- 對比 Lexus 其他車款0.55
- 對比其他 2020 年款0.11
- 對比其他豪華 SUV0.29
- 上路前兩年的申訴數 · 對比同年款平均 (6)0.11
- 第 6 名／共 83 · 2020排行 ›
1.00 代表與比較組相同；2.00 代表每車齡年的申訴數是比較組的兩倍。
車主在抱怨什麼
對比全部車款: 1.00 = 全部車款平均
申訴提出的年份
- 通報碰撞: 1
- 通報起火: 2
- 受傷: 2
- 死亡: 0
事故發生時的車齡
事故車齡中位數: 60 個月
車主怎麼說
My 2020 Lexus NX 300 caught fire overnight while parked and unattended outside my residence. I discovered the fire the next morning.
The contact owns a 2020 Lexus NX. The contact stated while driving approximately 35 MPH and attempting to make a turn, the steering wheel was difficult to operate. There was no warning light illuminated.
Low pressure fuel pump defective, which caused vehicle to stall while driving. Barely made it off of the highway when this happened, which left me in traffic with children in the car and my hazard lights until able to pull over safely and call a tow.
I have been noticing sluggish acceleration since the end of 2024, specially when fuel falls below or equal to half tank, I took my vehicle to the dealership several times and specifically instructed them to inspect my acceleration issue but every time said no…
While driving, my vehicle's check engine light came on and the vehicle entered limp mode without warning. It would not exceed 25 MPH and was stuck in 2WD, displaying the message "reduced engine power – take vehicle to nearest dealer." This created a serious…
節錄自向 NHTSA 提出的申訴原文（英文），為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。
同級距對手 · 2020 · 豪華 SUV
| 車款 | 申訴 | 每車齡年申訴數 | 申訴指數 |
|---|---|---|---|
| 2020 Audi Q7 | 28 | 4.1 | 0.1 |
| 2020 Lexus NX | 28 | 4.1 | 0.1 |
| 2020 Audi Q5 | 37 | 5.4 | 0.13 |
| 2020 Lexus RX | 55 | 8.1 | 0.2 |
| 2020 Mercedes-Benz GLC | 80 | 11.8 | 0.29 |
| 2020 BMW X3 | 110 | 16.2 | 0.4 |
| 2020 BMW X5 | 113 | 16.6 | 0.41 |
| 2020 Mercedes-Benz GLE | 124 | 18.3 | 0.45 |
| 2020 Acura MDX | 228 | 33.6 | 0.83 |
安全召回 (0)
這個年款沒有召回紀錄。
調查
- Pedestrian alert sounds 已結案
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…