分析
前一年款（2023）每年 4.1 筆，比這一年款少。後一年款（2025）每年 10.2 筆，比這一年款少。2024 年款上路前兩年累積 34 筆申訴，比同年款車的平均低 52%。
最常見的問題類別是電系（佔申訴 40.9%），其次是內裝與配備（18.2%）與車身與結構（13.6%）。電系類申訴在這裡的比例是全部追蹤車款的 2.6 倍。在電系類申訴裡，車主最常提到 “gauges”、“infotainment screen”、“doors”、“black”與“except”。有 7 筆申訴（15.9%）提到碰撞或起火；車主通報 4 人受傷、0 人死亡。
一半的事故發生在年款起算 10 個月內；最集中的時期是第一年（佔 52%）。近 12 個月新增 11 筆申訴，前 12 個月是 15 筆，速度大致平穩。
NHTSA 列出這個年款 5 件安全召回。 有 48% 的申訴落在召回已處理的零件範圍。
安全召回 (5)
BACK OVER PREVENTION:SOFTWARE 案號 26V162000 · 2026-03-18
摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
風險: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
處置: Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB02 and 26LA02.
BACK OVER PREVENTION:DISPLAY FUNCTION 案號 25V744000 · 2025-10-30
摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
風險: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
處置: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
STEERING:COLUMN 案號 25V040000 · 2025-01-29
摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
風險: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
處置: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT 案號 24V482000 · 2024-06-27
摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."
風險: A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
處置: Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.
STEERING:COLUMN 案號 23V480000 · 2023-07-12
摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
風險: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
處置: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
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