Muchas menos Variación interanual menor al 30 %La NHTSA ha recibido 48 quejas de propietarios sobre el Lexus NX 2024, es decir 17,2 por año en circulación: muchas menos quejas de lo habitual (índice de quejas 0,43; 1,00 es el promedio de todos los vehículos seguidos). Entre los 89 vehículos del año-modelo 2024 que seguimos, ocupa el puesto 36 de 89 por quejas al año (1 = menos quejas). Frente a otros modelos Lexus, su tasa es un 131 % mayor; frente a otros SUV de lujo, es un 21 % mayor.
Las cifras se normalizan por tiempo en circulación, no por ventas: un modelo popular genera más reportes que uno raro, y las quejas no se verifican una por una. Cómo contamos
Quejas presentadas entre el 2023-06-20 y el 2026-09-17. Mediana entre el incidente y la presentación: 9 días.
Análisis
El año-modelo anterior (2023) registró 4,8 quejas al año, menos que este. El año-modelo siguiente (2025) registró 10,1 al año, menos que este. En sus dos primeros años en circulación, el modelo 2024 acumuló 34 quejas, un 52 % menor que el vehículo promedio del mismo año-modelo.
El área de problemas más común es Sistema eléctrico (43,8 % de las quejas), seguido de Desconocido u otro (16,7 %) y Carrocería y estructura (12,5 %). Las quejas de Sistema eléctrico son aquí 2,8 veces más frecuentes que en el conjunto de vehículos seguidos. 8 quejas (16,7 %) describen un choque o incendio; los dueños mencionan 5 lesiones y 0 muertes.
La mitad de los incidentes ocurrió dentro de los 14 meses siguientes al inicio del año-modelo; el periodo más intenso fue el primer año (48 % de los incidentes). En los últimos 12 meses se presentaron 15 quejas nuevas, frente a 14 en los 12 meses anteriores: un aumento del 7 %.
La NHTSA registra 5 retiros de seguridad para este año-modelo.
Retiros de seguridad (5)
BACK OVER PREVENTION:SOFTWARE Número 26V162000 · 2026-03-18
Resumen: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Riesgo: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Solución: Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB02 and 26LA02.
BACK OVER PREVENTION:DISPLAY FUNCTION Número 25V744000 · 2025-10-30
Resumen: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Riesgo: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Solución: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
STEERING:COLUMN Número 25V040000 · 2025-01-29
Resumen: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Riesgo: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Solución: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT Número 24V482000 · 2024-06-27
Resumen: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."
Riesgo: A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
Solución: Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.
STEERING:COLUMN Número 23V480000 · 2023-07-12
Resumen: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Riesgo: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Solución: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
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