La NHTSA ha recibido 60 quejas de propietarios sobre el Lexus RX 2024, es decir 21,5 por año en circulación: menos quejas de lo habitual (índice de quejas 0,53; 1,00 es el promedio de todos los vehículos seguidos). Entre los 89 vehículos del año-modelo 2024 que seguimos, ocupa el puesto 44 de 89 por quejas al año (1 = menos quejas). Frente a otros modelos Lexus, su tasa es un 189 % mayor; frente a otros SUV de lujo, es un 52 % mayor.
Las cifras se normalizan por tiempo en circulación, no por ventas: un modelo popular genera más reportes que uno raro, y las quejas no se verifican una por una. Cómo contamos
Quejas presentadas entre el 2023-12-27 y el 2026-10-12. Mediana entre el incidente y la presentación: 5 días.
60Quejas
21.5Quejas por año en circulación
0.53Índice de quejas vs. todos los vehículos
4Retiros
3.3%Porcentaje con choque o incendio
24Últimos 12 meses
Análisis
El año-modelo anterior (2023) registró 17,7 quejas al año, menos que este. El año-modelo siguiente (2025) registró 13,4 al año, menos que este. En sus dos primeros años en circulación, el modelo 2024 acumuló 41 quejas, un 42 % menor que el vehículo promedio del mismo año-modelo.
El área de problemas más común es Sistema eléctrico (33,3 % de las quejas), seguido de Desconocido u otro (23,3 %) y Motor (13,3 %). Las quejas de Sistema eléctrico son aquí 2,1 veces más frecuentes que en el conjunto de vehículos seguidos. 2 quejas (3,3 %) describen un choque o incendio; los dueños mencionan 6 lesiones y 0 muertes.
La mitad de los incidentes ocurrió dentro de los 15 meses siguientes al inicio del año-modelo; el periodo más intenso fue el segundo año (38 % de los incidentes). En los últimos 12 meses se presentaron 24 quejas nuevas, frente a 25 en los 12 meses anteriores: una disminución del 4 %.
La NHTSA registra 4 retiros de seguridad para este año-modelo.
Índice de quejas
vs. todos los vehículos0.53
vs. otros modelos Lexus2.89
vs. otros modelos 20240.55
vs. otros SUV de lujo1.52
Quejas en los primeros 2 años · vs. promedio del mismo año-modelo (41)0.58
I am reporting a recurring electrical and mechanical system failure on a 2024 Lexus RX 350h Luxury. On [XXX], the vehicle suffered a total power loss that rendered the electronic door latches unresponsive to all inputs.
Sistema eléctrico · 2026-03-07 · ODI 11722677
The contact owns a 2024 Lexus RX. The contact stated that while idle at a red stoplight, the entire vehicle began to violently jerk back and forth. No warning lights illuminated.
Sistema eléctrico · 2025-12-08 · ODI 11703643
My 2024 Lexus RX 500h experiences an intermittent failure to respond when I press the accelerator pedal. During these episodes, pressing the pedal does not produce the expected acceleration, making the vehicle’s response unpredictable.
Motor · 2026-10-12 · ODI 11770703
Cruise control engaged and going 70mph. Brakes engaged and brake light came on in dash indication crash braking. Brakes slammed on and car decelerates to 5 mph before getting operating control back. No cars within 200 ft no road obstacles.
Asistencia al conductor · 2026-09-28 · ODI 11767478
I have tried to get Stevenson Lexus in Lakewood Colorado to replace the head rests , they have not ever had the parts to complete the recall. I have been waiting for over a year.
Desconocido u otro · 2026-08-22 · ODI 11758753
Extractos de quejas presentadas ante la NHTSA (en inglés), recortados. El número ODI es el identificador del registro en la NHTSA.
BACK OVER PREVENTION:SOFTWARE Número 26V162000 · 2026-03-18
Resumen: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Riesgo: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Solución: Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB02 and 26LA02.
BACK OVER PREVENTION:DISPLAY FUNCTION Número 25V744000 · 2025-10-30
Resumen: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Riesgo: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Solución: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
SEAT BELTS:REAR/OTHER:WEBBING Número 25V059000 · 2025-02-06
Resumen: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 Toyota Camry Hybrid, Lexus NX250, NX350, NX350 Hybrid, 2024-2025 Lexus RX350, RX350 Hybrid, and RX500 Hybrid vehicles. The second-row center seat belt webbing may be damaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Riesgo: A damaged seat belt may not adequately restrain an occupant, increasing the risk of injury during a crash.
Solución: Dealers will inspect the seat belt webbing and replace the seat belt assembly if necessary, free of charge. Owner notification letters were mailed March 20, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TA03 and 25LA03.
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT Número 24V482000 · 2024-06-27
Resumen: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."
Riesgo: A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
Solución: Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.
