NHTSA에 접수된 2024년식 Lexus RX 차주 불만은 60건으로, 차령 1년당 21.5건이며, 불만이 일반 수준보다 적음(불만 지수 0.53, 1.00은 추적 중인 전체 차종의 평균)입니다. 추적 중인 2024년식 89개 차종 가운데 연간 불만이 적은 순으로 44위입니다. Lexus의 다른 차종과 비교하면 불만률이 189% 높음, 다른 고급 SUV과 비교하면 52% 높음입니다.
수치는 도로 위 기간으로만 정규화했으며 판매량으로 나누지 않았습니다. 많이 팔린 모델일수록 신고가 많고, 개별 불만은 검증되지 않았습니다. 집계 방법
불만 접수일은 2023-12-27부터 2026-10-12까지입니다. 사고 발생부터 접수까지 중앙값: 5일.
60불만
21.5차령 1년당 불만 수
0.53불만 지수 추적 중인 전체 차종 대비
4리콜
3.3%충돌·화재 포함 비율
24최근 12개월
분석
이전 연식(2023)은 연간 17.7건으로 이 연식보다 적습니다. 다음 연식(2025)은 연간 13.4건으로 이 연식보다 적습니다. 2024년식은 출시 후 2년 동안 불만 41건을 기록해 같은 연식 평균 차량보다 42% 낮음 수준이었습니다.
가장 흔한 문제 영역은 전기계통(불만의 33.3%)이며, 그다음은 미상·기타(23.3%), 엔진(13.3%)입니다. 전기계통 불만은 추적 중인 전체 차종 대비 2.1배 비율로 나타납니다. 2건(3.3%)은 충돌 또는 화재를 동반했으며 부상 6건, 사망 0건이 보고되었습니다.
보고된 사고의 절반은 연식 시작 후 15개월 이내에 발생했고, 가장 집중된 시기는 2년째(38%)입니다. 최근 12개월 신규 불만은 24건, 그 이전 12개월은 25건으로 4% 감소했습니다.
I am reporting a recurring electrical and mechanical system failure on a 2024 Lexus RX 350h Luxury. On [XXX], the vehicle suffered a total power loss that rendered the electronic door latches unresponsive to all inputs.
전기계통 · 2026-03-07 · ODI 11722677
The contact owns a 2024 Lexus RX. The contact stated that while idle at a red stoplight, the entire vehicle began to violently jerk back and forth. No warning lights illuminated.
전기계통 · 2025-12-08 · ODI 11703643
My 2024 Lexus RX 500h experiences an intermittent failure to respond when I press the accelerator pedal. During these episodes, pressing the pedal does not produce the expected acceleration, making the vehicle’s response unpredictable.
엔진 · 2026-10-12 · ODI 11770703
Cruise control engaged and going 70mph. Brakes engaged and brake light came on in dash indication crash braking. Brakes slammed on and car decelerates to 5 mph before getting operating control back. No cars within 200 ft no road obstacles.
운전자 보조 시스템 · 2026-09-28 · ODI 11767478
I have tried to get Stevenson Lexus in Lakewood Colorado to replace the head rests , they have not ever had the parts to complete the recall. I have been waiting for over a year.
미상·기타 · 2026-08-22 · ODI 11758753
NHTSA에 제출된 불만 원문(영어) 발췌. 길이 때문에 줄였습니다. ODI 번호는 NHTSA 기록 번호입니다.
BACK OVER PREVENTION:SOFTWARE 번호 26V162000 · 2026-03-18
요약: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
위험: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
조치: Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB02 and 26LA02.
BACK OVER PREVENTION:DISPLAY FUNCTION 번호 25V744000 · 2025-10-30
요약: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
위험: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
조치: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
SEAT BELTS:REAR/OTHER:WEBBING 번호 25V059000 · 2025-02-06
요약: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 Toyota Camry Hybrid, Lexus NX250, NX350, NX350 Hybrid, 2024-2025 Lexus RX350, RX350 Hybrid, and RX500 Hybrid vehicles. The second-row center seat belt webbing may be damaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
위험: A damaged seat belt may not adequately restrain an occupant, increasing the risk of injury during a crash.
조치: Dealers will inspect the seat belt webbing and replace the seat belt assembly if necessary, free of charge. Owner notification letters were mailed March 20, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TA03 and 25LA03.
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT 번호 24V482000 · 2024-06-27
요약: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."
위험: A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
조치: Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.
