2019 年款 Lexus NX 問題、申訴與召回

少很多近期申訴太少，無法判斷

NHTSA 收到 2019 年款 Lexus NX 的車主申訴共 44 筆，換算每車齡年 5.6 筆，申訴比一般車少很多（申訴指數 0.14；1.00 為全部追蹤車款的平均）。在我們追蹤的 78 款 2019 年款車中，它的每年申訴數由少到多排第 9 名。與 Lexus 其他車款相比，它的申訴率低 25%；與其他豪華 SUV相比則低 61%。

數字只按上路時間標準化，沒有除以銷量：熱賣車款的申訴自然比冷門車款多，而且每筆申訴未經逐一查證。計算方式

申訴提出日期介於 2018-10-26 與 2026-08-06 之間。事故發生到提出申訴的中位延遲：30 天。

44申訴

5.6每車齡年申訴數

0.14申訴指數對比全部追蹤車款

2召回

4.5%涉及碰撞或起火的比例

6近 12 個月

分析

前一年款（2018）每年 3.0 筆，比這一年款少。後一年款（2020）每年 4.1 筆，比這一年款少。2019 年款上路前兩年累積 17 筆申訴，比同年款車的平均低 79%。

最常見的問題類別是燃油系統（佔申訴 47.7%），其次是未指明或其他（13.6%）與煞車（9.1%）。燃油系統類申訴在這裡的比例是全部追蹤車款的 11.0 倍。有 2 筆申訴（4.5%）提到碰撞或起火；車主通報 2 人受傷、0 人死亡。

一半的事故發生在年款起算 23 個月內；最集中的時期是第二年（佔 41%）。近 12 個月新增 6 筆申訴。

NHTSA 列出這個年款 2 件安全召回。有 1 件 NHTSA 調查涵蓋這個年款，最近一件是「Pedestrian alert sounds」（缺陷請願，2023-01-27 開啟，已於 2023-08-07 結案）。

申訴指數

對比全部追蹤車款0.14
對比 Lexus 其他車款0.75
對比其他 2019 年款0.12
對比其他豪華 SUV0.39
上路前兩年的申訴數 · 對比同年款平均 (17)0.21
第 9 名／共 78 · 2019排行 ›

1.00 代表與比較組相同；2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

20183.0 每年0.07
20195.6 每年0.14
20204.1 每年0.1
20212.9 每年0.07
20226.7 每年0.17
20234.8 每年0.12
202417.2 每年0.43
202510.1 每年0.25
20266.0 每年0.15

Lexus NX 各年款問題、申訴與召回 ›

車主在抱怨什麼

燃油系統21 · 47.7% · 11.0×
未指明或其他6 · 13.6% · 1.51×
煞車4 · 9.1% · 1.51×
引擎3 · 6.8% · 0.31×
電系3 · 6.8% · 0.43×
安全氣囊與安全帶2 · 4.5% · 1.19×
車身與結構2 · 4.5% · 0.49×
變速箱／動力系統1 · 2.3% · 0.2×

對比全部車款: 1.00 = 全部車款平均

申訴提出的年份

通報碰撞: 2
通報起火: 0
受傷: 2
死亡: 0

事故發生時的車齡

1 年內13.6%
1–2 年40.9%
2–3 年18.2%
3–5 年4.5%
5 年以上22.7%

事故車齡中位數: 23 個月

車主怎麼說

While driving at about 25 miles an hour my car suddenly sped up. I was approaching a very busy street Afraid it would collide with another. vehicle I quickly turned left and crashed into a tree on the medium.

安全氣囊與安全帶 · 2021-06-11 · ODI 11420523 · 碰撞
The lexus nx 300 f sport has been an extremely frightening experience. The collusion system has place my family as well as myself in immediate danger to the point that I do not operate the vehicle.

電系 · 2020-10-21 · ODI 11365596
The contact owns a 2019 Lexus NX-300H. The contact stated that while driving uphill at an undisclosed speed, the vehicle stalled. The failure was a recurring failure. The dealer was contacted, and the vehicle was diagnosed.

引擎 · 2026-08-06 · ODI 11755344
While the car was idled at a stop light, the warning "reduce engine powere appeared". I took the car to the vehicle and learned this was linked to code P125d71 for fuel pump valve control- a known recall

燃油系統 · 2026-04-17 · ODI 11731988
In heavy rain situations I get an error message stating all front active safety systems (forward collision warning, etc.) do not work. The error states to clean or clear the front sensors of the vehicle.

電系 · 2026-04-03 · ODI 11728970

節錄自向 NHTSA 提出的申訴原文（英文），為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2019 · 豪華 SUV

車款	申訴	每車齡年申訴數	申訴指數
2019 Mercedes-Benz GLE	34	4.4	0.11
2019 Lexus NX	44	5.6	0.14
2019 Audi Q5	52	6.7	0.17
2019 Audi Q7	62	8.0	0.2
2019 Lexus RX	68	8.7	0.22
2019 Mercedes-Benz GLC	69	8.9	0.22
2019 BMW X3	170	21.8	0.54
2019 BMW X5	191	24.5	0.61
2019 Acura MDX	198	25.4	0.63

安全召回 (2)

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 案號 25V028000 · 2025-01-22

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Camry, 2019 Lexus NX300, and 2019 RX350L vehicles. The low-pressure fuel pump inside the fuel tank may fail.

風險: Fuel pump failure can cause an engine stall, increasing the risk of a crash.

處置: Dealers will replace the fuel pump assembly, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TA01 and 25LA01.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 案號 20V682000 · 2020-11-04

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

風險: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

處置: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

怎麼查你的車有沒有未完成的召回 ›

調查

Pedestrian alert sounds 已結案

DP22005 · 缺陷請願 · ELECTRICAL SYSTEM:PROPULSION SYSTEM · 開啟 2023-01-27 · 已結案 2023-08-07 · 案號 22V063000 · 年款: 2018, 2019, 2020, 2021, 2022

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…