2019 款 Audi Q7 问题、投诉与召回

少很多近期投诉太少，无法判断

NHTSA 收到 2019 款 Audi Q7 的车主投诉共 62 条，折合每车龄年 8.0 条，投诉比一般车少很多（投诉指数 0.20；1.00 为全部跟踪车型的平均）。在我们跟踪的 78 款 2019 款车中，它的每年投诉数由少到多排第 13 名。与 Audi 其他车型相比，它的投诉率差不多；与其他豪华 SUV相比则低 44%。

数字只按上路时间标准化，没有除以销量：热销车型的投诉自然比冷门车型多，而且每条投诉未经逐一核实。计算方式

投诉提交日期介于 2019-03-28 与 2026-09-19 之间。事故发生到提交投诉的中位延迟：8 天。

62投诉

8.0每车龄年投诉数

0.2投诉指数对比全部跟踪车型

4召回

8.1%涉及碰撞或起火的比例

6近 12 个月

分析

前一年款（2018）每年 16.3 条，比这一年款多。后一年款（2020）每年 4.1 条，比这一年款少。2019 款上路前两年累计 13 条投诉，比同年款车的平均低 84%。

最常见的问题类别是轮胎、轮毂与悬挂（占投诉 19.4%），其次是转向（12.9%）与燃油系统（12.9%）。轮胎、轮毂与悬挂类投诉在这里的比例是全部跟踪车型的 7.7 倍。有 5 条投诉（8.1%）提到碰撞或起火；车主报告 0 人受伤、0 人死亡。

一半的事故发生在年款起算 55 个月内；最集中的时期是五年以后（占 44%）。近 12 个月新增 6 条投诉。

NHTSA 列出该年款 4 项安全召回。

投诉指数

对比全部跟踪车型0.2
对比 Audi 其他车型0.96
对比其他 2019 年款0.18
对比其他豪华 SUV0.56
上路前两年的投诉数 · 对比同年款平均 (13)0.16
第 13 名／共 78 · 2019排行 ›

1.00 表示与比较组相同；2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

201816.3 每年0.4
20198.0 每年0.2
20204.1 每年0.1
202113.0 每年0.32
20224.2 每年0.1
20234.2 每年0.1
20240.7 每年0.02
20259.5 每年0.24
20261.0 每年0.02

Audi Q7 各年款问题、投诉与召回 ›

车主在抱怨什么

轮胎、轮毂与悬挂12 · 19.4% · 7.74×
转向8 · 12.9% · 2.01×
燃油系统8 · 12.9% · 2.97×
发动机7 · 11.3% · 0.51×
电气7 · 11.3% · 0.72×
未指明或其他5 · 8.1% · 0.9×
变速箱／动力系统4 · 6.5% · 0.56×
驾驶辅助系统4 · 6.5% · 1.13×

对比全部车型: 1.00 = 全部车型平均

问题分类: 发动机 · 电气

投诉提交的年份

报告碰撞: 5
报告起火: 0
受伤: 0
死亡: 0

事故发生时的车龄

1 年内9.7%
1–2 年12.9%
2–3 年8.1%
3–5 年25.8%
5 年以上43.5%

事故车龄中位数: 55 个月

车主怎么说

On [XXX] we were parking the car in the lot at [XXX] , when the car suddenly accelerated despite my foot being on the brake and crashed into a storefront.

刹车 · 2024-03-14 · ODI 11577307 · 碰撞
Faulty radar sensors and automatic emergency breaking system issues transmission problems (e.g. Hesitation on acceleration, failure to accelerate, jerking, shuddering, revving, surging, slipping, etc.) engine problems (e.g.

电气 · 2021-01-23 · ODI 11389512 · 碰撞
During summer 2026 the check-engine light on our 2019 Audi Q7 came on BEFORE its first August service/oil-change visit. The light remained on when the dealer returned the vehicle.

发动机 · 2026-09-19 · ODI 11765439
My car has experienced unintended automatic emergency braking while driving in active traffic with no obstruction present. This created a serious risk of a rear-end collision from vehicles behind.

刹车 · 2026-03-30 · ODI 11728044
The contact owns a 2019 Audi Q7. The contact stated that while in reverse, the back-over prevention intermittently displayed a black screen. The vehicle was not taken to the dealer to be diagnosed or repaired.

电气 · 2026-03-16 · ODI 11724609

节选自向 NHTSA 提交的投诉原文（英文），为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2019 · 豪华 SUV

车型	投诉	每车龄年投诉数	投诉指数
2019 Mercedes-Benz GLE	34	4.4	0.11
2019 Lexus NX	44	5.6	0.14
2019 Audi Q5	52	6.7	0.17
2019 Audi Q7	62	8.0	0.2
2019 Lexus RX	68	8.7	0.22
2019 Mercedes-Benz GLC	69	8.9	0.22
2019 BMW X3	170	21.8	0.54
2019 BMW X5	191	24.5	0.61
2019 Acura MDX	198	25.4	0.63

安全召回 (4)

STRUCTURE:BODY:ROOF AND PILLARS 案号 20V658000 · 2020-10-27

摘要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.

风险: In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.

处置: Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.

STEERING 案号 20V149000 · 2020-03-16

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.

风险: A sudden loss of loss of steering control may increase the risk of a crash.

处置: Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt, as necessary, free of charge. The recall began March 31, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 36A1.

AIR BAGS:SIDE/WINDOW 案号 20V093000 · 2020-02-19

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q7 vehicles. In the event of a crash, the side curtain air bags may not properly inflate.

风险: An air bag that does not properly inflate in the event of a crash can increase the risk of injury.

处置: Volkswagen will notify owners, and dealers will replace the side curtain air bags, free of charge. The recall began March 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69AJ.

SUSPENSION:FRONT:SHOCK ABSORBER 案号 19V114000 · 2019-02-20

摘要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.

风险: Loose shock absorbers may impair vehicle steering, increasing the risk of crash.

处置: Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 40O4.

怎么查你的车有没有未完成的召回 ›

调查

跟踪的年款没有 NHTSA 调查。