InsightArise Cars美国车主投诉指数
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Audi Q5 电气问题

1.79 对比全部车型 升温

Audi Q5 的 553 条投诉中有 156 条(28.2%)与电气有关,是这款车最大的问题类别。这个比例是全部跟踪车型电气类占比的 1.8 倍。

156投诉 · 电气
28.2%占投诉比例
1.79×对比全部车型
42近 12 个月
2.6%涉及碰撞或起火的比例
5相关召回

分析

按年款看,电气类投诉以 2018 款最多(62 条,占该年款投诉 31%),2024 款最少(7 条)。近 12 个月新增 42 条电气类投诉,前 12 个月是 27 条,投诉速度在升温。

车主最常描述:“water”、“module”、“gateway”、“electrical”与“malfunction”。其中 4 条(2.6%)提到碰撞或起火,并报告 0 人受伤、0 人死亡。

有 5 项召回案与该类别有关,最近一项是 25V080000(2025-02-12,涵盖 2021、2022、2023与2024 款)。

各年款

2018: 62 62 2018 2019: 11 11 2019 2020: 9 9 2020 2021: 27 27 2021 2022: 14 14 2022 2023: 11 11 2023 2024: 7 7 2024 2025: 15 15 2025
年款投诉占投诉比例
20186230.8%
20191122.0%
2020925.0%
20212727.3%
20221430.4%
20231124.4%
2024720.6%
20251535.7%

投诉提交的年份

2018: 3 3 2018 2019: 3 3 2019 2020: 8 8 2020 2021: 13 13 2021 2022: 19 19 2022 2023: 28 28 2023 2024: 21 21 2024 2025: 30 30 2025 2026: 31 31 2026

近 12 个月: 42 · 前 12 个月: 27

投诉中常见的词

  • water51
  • module48
  • gateway20
  • electrical44
  • malfunction33
  • system65

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

相关召回

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案号 25V080000 · 2025-02-12 · 年款: 2021, 2022, 2023, 2024

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.

处置: Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. A second notice will be sent once the final remedy is available. Owner notification letters were mailed May 1, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall expands and replaces previous NHTSA recall number 24V898.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案号 24V898000 · 2024-11-27 · 年款: 2022, 2023

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2023 Audi Q5 PHEV and 2022 Audi A7 PHEV vehicles. The high-voltage battery may overheat.

处置: Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. Owner notification letters were mailed May 1, 2025. Owners may contact Volkswagen Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall has been replaced by NHTSA recall number 25V080.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD 案号 23V842000 · 2023-12-13 · 年款: 2020, 2021, 2022, 2023, 2024

摘要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.

处置: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.

BACK OVER PREVENTION:DISPLAY FUNCTION 案号 22V742000 · 2022-10-05 · 年款: 2021

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback, S5 Coupe, 2022 E-Tron GT, and 2021-2022 RSQ8 vehicles. Due to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

处置: Dealers will update the infotainment unit software, free of charge. Owner notification letters were mailed October 25, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 91DZ.

ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM 案号 21V947000 · 2021-12-08 · 年款: 2018, 2019, 2020, 2021

摘要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.

处置: Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.

问题分类 · Audi Q5

Audi Q5 各年款问题、投诉与召回 ›

延伸阅读

常见问题

Audi Q5 的电气问题常见吗?

Audi Q5 的 553 条投诉中有 156 条(28.2%)与电气有关,是这款车最大的问题类别。这个比例是全部跟踪车型电气类占比的 1.8 倍。

Audi Q5 哪些年款的电气投诉最多?

按年款看,电气类投诉以 2018 款最多(62 条,占该年款投诉 31%),2024 款最少(7 条)。

Audi Q5 的电气问题有召回吗?

有 5 项召回案与该类别有关,最近一项是 25V080000(2025-02-12,涵盖 2021、2022、2023与2024 款)。