InsightArise Cars美国车主投诉指数
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2022 款 Audi Q5 问题、投诉与召回

少很多 近期投诉太少,无法判断

NHTSA 收到 2022 款 Audi Q5 的车主投诉共 46 条,折合每车龄年 9.8 条,以同车龄的车来说投诉比一般车少很多(投诉指数 0.23;1.00 为全部跟踪车型的平均)。在我们跟踪的 92 款 2022 款车中,它的每年投诉数由少到多排第 24 名。与 Audi 其他车型相比,它的投诉率高 7%;与其他豪华 SUV相比则低 35%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2021-11-15 与 2026-08-27 之间。 事故发生到提交投诉的中位延迟:12 天。

46投诉
9.8每车龄年投诉数
0.23投诉指数 对比全部跟踪车型
4召回
15.2%涉及碰撞或起火的比例
9近 12 个月

分析

前一年款(2021)每年 17.5 条,比这一年款多。后一年款(2023)每年 12.2 条,比这一年款多。2022 款上路前两年累计 26 条投诉,比同年款车的平均低 65%。

最常见的问题类别是电气(占投诉 30.4%),其次是发动机(23.9%)与驾驶辅助系统(10.9%)。电气类投诉在这里的比例是全部跟踪车型的 1.9 倍。在电气类投诉里,车主最常提到 “electrical system”、“malfunction”、“given”、“message”与“module”。有 7 条投诉(15.2%)提到碰撞或起火;车主报告 5 人受伤、0 人死亡。

一半的事故发生在年款起算 14 个月内;最集中的时期是第一年(占 44%)。近 12 个月新增 9 条投诉。

NHTSA 列出该年款 4 项安全召回。 有 54% 的投诉落在召回已处理的部件范围。有 1 项 NHTSA 缺陷调查涵盖该年款,最近一项是“Pedestrian alert sounds”(2023-01-27 开启,已于 2023-08-07 结案)。

投诉指数

  • 对比全部跟踪车型0.23
  • 对比 Audi 其他车型1.07
  • 对比其他 2022 年款0.25
  • 对比其他豪华 SUV0.65
  • 上路前两年的投诉数 · 对比同年款平均 (26)0.35
  • 第 24 名/共 92 · 2022排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

Audi Q5 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 电气14 · 30.4% · 1.93×
  • 发动机11 · 23.9% · 1.08×
  • 驾驶辅助系统5 · 10.9% · 1.9×
  • 内饰与配置5 · 10.9% · 1.22×
  • 刹车3 · 6.5% · 1.07×
  • 其他3 · 6.5% · 3.59×
  • 变速箱/动力系统2 · 4.3% · 0.37×
  • 车身与结构2 · 4.3% · 0.47×

对比全部车型: 1.00 = 全部车型平均

电气 · 投诉中常见的词

  • electrical system6
  • malfunction5
  • given4
  • message4
  • module3
  • request3

发动机 · 投诉中常见的词

  • engine10
  • exit3
  • smoke3
  • safe4
  • warnings3
  • displayed3

问题分类: 电气 · 发动机 · 驾驶辅助系统 · 内饰与配置 · 轮胎、轮毂与悬挂

投诉提交的年份

2021: 1 1 2021 2022: 15 15 2022 2023: 10 10 2023 2024: 7 7 2024 2025: 5 5 2025 2026: 8 8 2026
  • 报告碰撞: 5
  • 报告起火: 2
  • 受伤: 5
  • 死亡: 0

事故发生时的车龄

  • 1 年内43.5%
  • 1–2 年15.2%
  • 2–3 年17.4%
  • 3–5 年23.9%
  • 5 年以上0.0%

事故车龄中位数: 14 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2022 · 豪华 SUV

车型投诉每车龄年投诉数投诉指数
2022 Audi Q7183.90.09
2022 Lexus NX306.40.15
2022 Lexus RX388.10.19
2022 Audi Q5469.80.23
2022 Mercedes-Benz GLC6213.30.32
2022 BMW X56914.80.35
2022 BMW X37015.00.36
2022 Mercedes-Benz GLE7015.00.36
2022 Acura MDX16936.20.86

安全召回 (4)

ENGINE 案号 25V294000 · 2025-05-07

摘要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.

风险: The screws can loosen, allowing oil to leak and increasing the risk of a fire.

处置: Dealers will inspect and replace the screws as necessary, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 15ZK.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案号 25V080000 · 2025-02-12

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.

风险: A high-voltage battery that overheats increases the risk of a fire.

处置: Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. A second notice will be sent once the final remedy is available. Owner notification letters were mailed May 1, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall expands and replaces previous NHTSA recall number 24V898.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案号 24V898000 · 2024-11-27

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2023 Audi Q5 PHEV and 2022 Audi A7 PHEV vehicles. The high-voltage battery may overheat.

风险: A high-voltage battery that overheats increases the risk of a fire.

处置: Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. Owner notification letters were mailed May 1, 2025. Owners may contact Volkswagen Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall has been replaced by NHTSA recall number 25V080.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD 案号 23V842000 · 2023-12-13

摘要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.

风险: An overheated outlet or charging cable can increase the risk of a fire.

处置: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.

怎么查你的车有没有未完成的召回 ›

缺陷调查

常见问题

2022 款 Audi Q5 有多少投诉?

NHTSA 收到 2022 款 Audi Q5 共 46 条投诉,约每车龄年 9.8 条。

2022 款 Audi Q5 最常见的问题是什么?

最常见的类别是电气,占投诉的 30.4%。

2022 款 Audi Q5 有召回吗?

NHTSA 列出该年款 4 项安全召回。 有 1 项 NHTSA 缺陷调查涵盖该年款,最近一项是“Pedestrian alert sounds”(2023-01-27 开启,已于 2023-08-07 结案)。

2022 款 Audi Q5 现在还有人在投诉吗?

近 12 个月新增 9 条投诉。

2022 款 Audi Q5 跟同类车比起来如何?

NHTSA 收到 2022 款 Audi Q5 的车主投诉共 46 条,折合每车龄年 9.8 条,以同车龄的车来说投诉比一般车少很多(投诉指数 0.23;1.00 为全部跟踪车型的平均)。在我们跟踪的 92 款 2022 款车中,它的每年投诉数由少到多排第 24 名。与 Audi 其他车型相比,它的投诉率高 7%;与其他豪华 SUV相比则低 35%。