2022 款 Lexus RX 问题、投诉与召回
NHTSA 收到 2022 款 Lexus RX 的车主投诉共 39 条，折合每车龄年 8.1 条，投诉比一般车少很多（投诉指数 0.20；1.00 为全部跟踪车型的平均）。在我们跟踪的 92 款 2022 款车中，它的每年投诉数由少到多排第 20 名。与 Lexus 其他车型相比，它的投诉率高 9%；与其他豪华 SUV相比则低 43%。
数字只按上路时间标准化，没有除以销量：热销车型的投诉自然比冷门车型多，而且每条投诉未经逐一核实。 计算方式
投诉提交日期介于 2022-03-22 与 2026-09-21 之间。 事故发生到提交投诉的中位延迟：14 天。
分析
前一年款（2021）每年 12.3 条，比这一年款多。后一年款（2023）每年 17.7 条，比这一年款多。2022 款上路前两年累计 14 条投诉，比同年款车的平均低 81%。
最常见的问题类别是未指明或其他（占投诉 20.5%），其次是电气（17.9%）与发动机（10.3%）。未指明或其他类投诉在这里的比例是全部跟踪车型的 2.3 倍。有 7 条投诉（17.9%）提到碰撞或起火；车主报告 5 人受伤、0 人死亡。
一半的事故发生在年款起算 30 个月内；最集中的时期是第一年（占 33%）。近 12 个月新增 9 条投诉，前 12 个月是 12 条，减少 25%。
NHTSA 没有列出该年款的安全召回。有 1 项 NHTSA 调查涵盖该年款，最近一项是“Pedestrian alert sounds”（缺陷请愿，2023-01-27 开启，已于 2023-08-07 结案）。
投诉指数
- 对比全部跟踪车型0.2
- 对比 Lexus 其他车型1.09
- 对比其他 2022 年款0.21
- 对比其他豪华 SUV0.57
- 上路前两年的投诉数 · 对比同年款平均 (14)0.19
- 第 20 名／共 92 · 2022排行 ›
1.00 表示与比较组相同；2.00 表示每车龄年的投诉数是比较组的两倍。
投诉提交的年份
- 报告碰撞: 6
- 报告起火: 2
- 受伤: 5
- 死亡: 0
事故发生时的车龄
事故车龄中位数: 30 个月
车主怎么说
While driving in the [XXX] on the [XXX] my sunroof exploded. the noise was so loud and startling that i injured my back as a result. I had glass all over myself and the passenger seat.
My wife was driving the subject car She intended to come off the road to give a way to on coming car. She got in naghbour's drive way and intended move 10 feet.
my rear windshield shattered - I was not driving - I was not using the rear defrost - I simply put car in reverse and when I looked back my glass was shattered. 08/09/2026
The vehicle has exhibited intermittent drivability and safety-related concerns after a prior collision repair. The concerns include delayed acceleration/engagement, abnormal jerking or stopping behavior, and elevated RPM behavior during real-world driving.
I purchased the 2022 Lexus RX 350 used a couple of months ago. While driving down the highway the instrument panel went blank. I was terrified. I continued to drive not knowing what speed I was driving. The instrument panel went panel came back minutes later.
节选自向 NHTSA 提交的投诉原文（英文），为了长度有截短。ODI 编号是 NHTSA 的记录编号。
同级别对手 · 2022 · 豪华 SUV
| 车型 | 投诉 | 每车龄年投诉数 | 投诉指数 |
|---|---|---|---|
| 2022 Audi Q7 | 20 | 4.2 | 0.1 |
| 2022 Lexus NX | 32 | 6.7 | 0.17 |
| 2022 Lexus RX | 39 | 8.1 | 0.2 |
| 2022 Audi Q5 | 46 | 9.6 | 0.24 |
| 2022 Mercedes-Benz GLC | 64 | 13.4 | 0.33 |
| 2022 Mercedes-Benz GLE | 70 | 14.6 | 0.36 |
| 2022 BMW X5 | 73 | 15.2 | 0.38 |
| 2022 BMW X3 | 83 | 17.3 | 0.43 |
| 2022 Acura MDX | 177 | 37.0 | 0.92 |
安全召回 (0)
该年款没有召回记录。
调查
- Pedestrian alert sounds 已结案
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…