Menos Variación interanual menor al 30 %La NHTSA ha recibido 207 quejas de propietarios sobre el Audi Q5 2018, es decir 23,6 por año en circulación: menos quejas de lo habitual (índice de quejas 0,58; 1,00 es el promedio de todos los vehículos seguidos). Entre los 76 vehículos del año-modelo 2018 que seguimos, ocupa el puesto 39 de 76 por quejas al año (1 = menos quejas). Frente a otros modelos Audi, su tasa es un 184 % mayor; frente a otros SUV de lujo, es un 66 % mayor.
Las cifras se normalizan por tiempo en circulación, no por ventas: un modelo popular genera más reportes que uno raro, y las quejas no se verifican una por una. Cómo contamos
Quejas presentadas entre el 2018-01-22 y el 2026-09-30. Mediana entre el incidente y la presentación: 10 días.
Análisis
El año-modelo siguiente (2019) registró 6,7 al año, menos que este. En sus dos primeros años en circulación, el modelo 2018 acumuló 36 quejas, un 58 % menor que el vehículo promedio del mismo año-modelo.
El área de problemas más común es Sistema eléctrico (31,9 % de las quejas), seguido de Motor (15,9 %) y Ruedas, neumáticos y suspensión (14,0 %). Las quejas de Sistema eléctrico son aquí 2,0 veces más frecuentes que en el conjunto de vehículos seguidos. 10 quejas (4,8 %) describen un choque o incendio; los dueños mencionan 5 lesiones y 0 muertes.
La mitad de los incidentes ocurrió dentro de los 68 meses siguientes al inicio del año-modelo; el periodo más intenso fue después de cinco años (64 % de los incidentes). En los últimos 12 meses se presentaron 27 quejas nuevas, frente a 31 en los 12 meses anteriores: una disminución del 13 %.
La NHTSA registra 6 retiros de seguridad para este año-modelo, 1 con aviso de no conducir o estacionar afuera.
Retiros de seguridad (6)
ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM Número 21V947000 · 2021-12-08
Resumen: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
Riesgo: A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
Solución: Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.
STRUCTURE:BODY Número 19V737000 · 2019-10-16
Resumen: Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle.
Riesgo: The detached trim may become a road hazard, increasing the risk of crash.
Solución: Audi will notify owners, and dealers will replace the four clips securing the forward part of the rear wheel arch trim, free of charge. The recall began November 1, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 66K8.
WHEELS:HUB Número 19V416000 · 2019-06-05
Resumen: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The wheel arch cover trim may loosen and detach.
Riesgo: The detached trim may become a road hazard, increasing the risk of crash.
Solución: Volkswagen will notify owners, and dealers will secure the wheel arch trim with an additional screw and nut, free of charge. The recall began July 26, 2019. Owners may contact Volkswagen customer at 1-800-253-2834. Volkswagen's number for this recall is 66K6.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER Número 19V277000 · 2019-04-08
Resumen: Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The brake master cylinder casting may be too short.
Riesgo: A short casting can cause a sudden loss of brakes, increasing the risk of crash. The electronic parking brake and its emergency brake function are not affected and will still function.
Solución: Audi has notified owners, and dealers will inspect the brake master cylinder, replacing it as necessary, free of charge. The recall began May 3, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 47O9.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER Número 18V369000 · 2018-06-01
⚠ Aviso: estacionar afuera / no conducir
Resumen: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas, Passat, Beetle, Beetle Convertible, Golf, Golf SportWagen and GTI and Audi Q5 and SQ5 vehicles. The brake caliper pistons on these vehicles may have insufficient coating, potentially reducing the brake performance.
Riesgo: A reduction of braking performance can increase the risk of a crash.
Solución: Volkswagen and Audi will notify their owners. Audi dealers will bleed the rear brakes. Volkswagen dealers will bleed the front and rear brake calipers. Note: Owners are advised not to drive their vehicles until the brake system has been checked. The recall began June 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 47N8, 47N9, and 47N6.
SEAT BELTS:PRETENSIONER Número 16V955000 · 2016-12-29
Resumen: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
Riesgo: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
Solución: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
Cómo saber si tu auto tiene un retiro pendiente ›
