Mercedes-Benz 各車款申訴與召回
Mercedes-Benz 的 4 款車、34 個年款，NHTSA 累計收到 1,610 筆車主申訴與 10 件召回案。品牌平均每車齡年 9.9 筆，申訴比一般車少很多（指數 0.24）。
分析
追蹤的 Mercedes-Benz 車款中，E-Class 的每年申訴最少，GLC 最多。按年款看，品牌平均申訴率以 2025 年款最高（每年 20.1 筆），2019 年款最低（7.6 筆）。
Mercedes-Benz 車主抱怨輪胎、輪圈與懸吊的比例高於整體：佔申訴 4.5%，是全部追蹤車款的 1.8 倍。近 12 個月車主提出 395 筆申訴，前 12 個月是 297 筆，增加 33%。
召回：追蹤年款合計 10 件召回案，以 2025 年收件最多（4 件）。有 4 件 NHTSA 調查涉及 Mercedes-Benz 車款，其中 1 件仍在進行。
車款
| 車款 | 級距 | 申訴 | 每車齡年申訴數 | 申訴指數 | 趨勢 | 近期動態 | 召回 | 調查 | 最常見問題 |
|---|---|---|---|---|---|---|---|---|---|
| Mercedes-Benz GLC | 豪華 SUV | 529 | 13.3 | 0.33 | 惡化中 | 升溫 | 8 | 4 | 引擎 |
| Mercedes-Benz GLE | 豪華 SUV | 498 | 12.4 | 0.31 | 惡化中 | 年增減 30% 以內 | 2 | 1 | 引擎 |
| Mercedes-Benz C-Class | 豪華房車 | 341 | 7.0 | 0.17 | 改善中 | 年增減 30% 以內 | 0 | 0 | 引擎 |
| Mercedes-Benz E-Class | 豪華房車 | 242 | 6.0 | 0.15 | 持平 | 升溫 | 0 | 0 | 電系 |
1.00 代表與比較組相同；2.00 代表每車齡年的申訴數是比較組的兩倍。
各年款 · 每車齡年申訴數
全部車款平均: 40.4
車主在抱怨什麼
對比全部車款: 1.00 = 全部車款平均
召回（依收件年份）
勿駕駛／停戶外: 0
調查
- Malfunction Indicator Light / No-Start 已結案
In a letter dated July 2, 2023, Aldelberto A. Cordova (the petitioner) submitted a petition requesting that NHTSA initiate an investigation of an alleged defect within the “ISG 48-volt on-board electrical system,” which resulted in warning light illumination as well as an inability to start the vehicle in a 2023 Mercedes-Benz GLC300. ODI reviewed the petition, complaint data in NHTSA's databases a…
- Pedestrian alert sounds 已結案
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…
- Desiccated Air Bag Inflator Rupture 進行中
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupt…
- Front Roof Panel Detachment 已結案
On January 8, 2021, after ongoing review with Mercedes Benz, the National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation (ODI) opened PE21-001 to assess allegations of front roof panel detachments while driving at highway speeds in certain 2015 Mercedes-Benz (Mercedes) C-Class vehicles.The subject front roof panel is a stationary panel composed of polycarbonate and i…