2018 年款 Mercedes-Benz GLC 問題、申訴與召回
NHTSA 收到 2018 年款 Mercedes-Benz GLC 的車主申訴共 99 筆，換算每車齡年 11.3 筆，申訴比一般車少很多（申訴指數 0.28；1.00 為全部追蹤車款的平均）。在我們追蹤的 76 款 2018 年款車中，它的每年申訴數由少到多排第 19 名。與 Mercedes-Benz 其他車款相比，它的申訴率高 15%；與其他豪華 SUV相比則低 20%。
數字只按上路時間標準化，沒有除以銷量：熱賣車款的申訴自然比冷門車款多，而且每筆申訴未經逐一查證。 計算方式
申訴提出日期介於 2018-02-02 與 2026-07-30 之間。 事故發生到提出申訴的中位延遲：7 天。
分析
後一年款（2019）每年 8.9 筆，比這一年款少。2018 年款上路前兩年累積 20 筆申訴，比同年款車的平均低 77%。
最常見的問題類別是引擎（佔申訴 32.3%），其次是未指明或其他（16.2%）與安全氣囊與安全帶（13.1%）。有 6 筆申訴（6.1%）提到碰撞或起火；車主通報 4 人受傷、0 人死亡。
一半的事故發生在年款起算 64 個月內；最集中的時期是五年以後（佔 61%）。近 12 個月新增 9 筆申訴。
NHTSA 沒有列出這個年款的安全召回。有 3 件 NHTSA 調查涵蓋這個年款，最近一件是「Pedestrian alert sounds」（缺陷請願，2023-01-27 開啟，已於 2023-08-07 結案）。
申訴指數
- 對比全部追蹤車款0.28
- 對比 Mercedes-Benz 其他車款1.15
- 對比其他 2018 年款0.24
- 對比其他豪華 SUV0.8
- 上路前兩年的申訴數 · 對比同年款平均 (20)0.23
- 第 19 名／共 76 · 2018排行 ›
1.00 代表與比較組相同；2.00 代表每車齡年的申訴數是比較組的兩倍。
申訴提出的年份
- 通報碰撞: 5
- 通報起火: 1
- 受傷: 4
- 死亡: 0
事故發生時的車齡
事故車齡中位數: 64 個月
車主怎麼說
I was backing out of my driveway and was putting the car in Drive when the airbag located in my steering wheel deployed without a reason. The car has not been inspected by anyone as of today.
I hydroplaned when driving in rainy weather and slid across freeway. Apparently break assist activated and automatically applied break. The car spun around and hit concrete barrier and then slid again across the freeway.
Error code P052E71 on a 2018 Mercedes-Benz GLC 300 4MATIC means the Positive Crankcase Ventilation (PCV) Regulator Valve Performance has a malfunction, specifically that the partial-load ventilation valve actuator is blocked.
Component Failure: The vehicle is equipped with the M274 2.0L turbocharged engine, which suffered a major internal mechanical defect.
Safety Issue: Infotainment display screen produces scrambled pixels during Apple CarPlay navigation while driving. Description: When Apple CarPlay is connected and navigation is in use, the vehicle's infotainment display screen suddenly produces scrambled…
節錄自向 NHTSA 提出的申訴原文（英文），為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。
同級距對手 · 2018 · 豪華 SUV
| 車款 | 申訴 | 每車齡年申訴數 | 申訴指數 |
|---|---|---|---|
| 2018 Lexus NX | 26 | 3.0 | 0.07 |
| 2018 Lexus RX | 47 | 5.3 | 0.13 |
| 2018 Mercedes-Benz GLE | 56 | 6.4 | 0.16 |
| 2018 BMW X5 | 72 | 8.2 | 0.2 |
| 2018 BMW X3 | 76 | 8.6 | 0.21 |
| 2018 Mercedes-Benz GLC | 99 | 11.3 | 0.28 |
| 2018 Audi Q7 | 143 | 16.3 | 0.4 |
| 2018 Acura MDX | 170 | 19.3 | 0.48 |
| 2018 Audi Q5 | 207 | 23.6 | 0.58 |
安全召回 (0)
這個年款沒有召回紀錄。
調查
- Pedestrian alert sounds 已結案
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…
- Desiccated Air Bag Inflator Rupture 進行中
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupt…
- Front Roof Panel Detachment 已結案
On January 8, 2021, after ongoing review with Mercedes Benz, the National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation (ODI) opened PE21-001 to assess allegations of front roof panel detachments while driving at highway speeds in certain 2015 Mercedes-Benz (Mercedes) C-Class vehicles.The subject front roof panel is a stationary panel composed of polycarbonate and i…