2018 年款 Lexus RX 問題、申訴與召回

少很多近期申訴太少，無法判斷

NHTSA 收到 2018 年款 Lexus RX 的車主申訴共 47 筆，換算每車齡年 5.3 筆，申訴比一般車少很多（申訴指數 0.13；1.00 為全部追蹤車款的平均）。在我們追蹤的 76 款 2018 年款車中，它的每年申訴數由少到多排第 6 名。與 Lexus 其他車款相比，它的申訴率低 29%；與其他豪華 SUV相比則低 63%。

數字只按上路時間標準化，沒有除以銷量：熱賣車款的申訴自然比冷門車款多，而且每筆申訴未經逐一查證。計算方式

申訴提出日期介於 2018-11-08 與 2026-09-29 之間。事故發生到提出申訴的中位延遲：10 天。

47申訴

5.3每車齡年申訴數

0.13申訴指數對比全部追蹤車款

2召回

12.8%涉及碰撞或起火的比例

5近 12 個月

分析

後一年款（2019）每年 8.7 筆，比這一年款多。2018 年款上路前兩年累積 5 筆申訴，比同年款車的平均低 94%。

最常見的問題類別是煞車（佔申訴 19.1%），其次是引擎（17.0%）與燃油系統（17.0%）。煞車類申訴在這裡的比例是全部追蹤車款的 3.2 倍。有 6 筆申訴（12.8%）提到碰撞或起火；車主通報 4 人受傷、0 人死亡。

一半的事故發生在年款起算 53 個月內；最集中的時期是五年以後（佔 45%）。近 12 個月新增 5 筆申訴。

NHTSA 列出這個年款 2 件安全召回。有 1 件 NHTSA 調查涵蓋這個年款，最近一件是「Pedestrian alert sounds」（缺陷請願，2023-01-27 開啟，已於 2023-08-07 結案）。

申訴指數

對比全部追蹤車款0.13
對比 Lexus 其他車款0.71
對比其他 2018 年款0.11
對比其他豪華 SUV0.37
上路前兩年的申訴數 · 對比同年款平均 (5)0.06
第 6 名／共 76 · 2018排行 ›

1.00 代表與比較組相同；2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

20185.3 每年0.13
20198.7 每年0.22
20208.1 每年0.2
202112.3 每年0.3
20228.1 每年0.2
202317.7 每年0.44
202421.5 每年0.53
202513.4 每年0.33
202610.0 每年0.25

Lexus RX 各年款問題、申訴與召回 ›

車主在抱怨什麼

煞車9 · 19.1% · 3.17×
引擎8 · 17.0% · 0.76×
燃油系統8 · 17.0% · 3.92×
車身與結構7 · 14.9% · 1.64×
未指明或其他6 · 12.8% · 1.42×
變速箱／動力系統3 · 6.4% · 0.55×
電系2 · 4.3% · 0.27×
轉向1 · 2.1% · 0.33×

對比全部車款: 1.00 = 全部車款平均

問題分類: 安全氣囊與安全帶 · 電系 · 未指明或其他 · 引擎 · 車身與結構 · 燃油系統

申訴提出的年份

通報碰撞: 6
通報起火: 0
受傷: 4
死亡: 0

事故發生時的車齡

1 年內6.4%
1–2 年6.4%
2–3 年29.8%
3–5 年12.8%
5 年以上44.7%

事故車齡中位數: 53 個月

車主怎麼說

On XXX, our 2018 Lexus RX 350L was involved in a high-speed collision in [XXX]. The vehicle struck a Jersey/concrete barrier with the left front of the vehicle. The collision caused extensive damage to the left-front corner of the vehicle.

安全氣囊與安全帶 · 2026-08-20 · ODI 11758264 · 碰撞
1. At [XXX] on [XXX], I was pulling into my gym's parking lot, when I stepped on the break to park my car, instead of stopping, the car accelerates rapidly and crashed through the other side of the sidewalk where there were light pole and cement walls…

煞車 · 2024-10-23 · ODI 11621427 · 碰撞
Car dead stopped two times in the middle of roads. No warning. No signal. Just hard stopped.

引擎 · 2026-09-29 · ODI 11767867
I was starting to lose control of the car and took it to the dealership for a check . The car has only 52000 miles and the Ball Joints and the sway bar links are leaking grease according to the dealer

轉向 · 2026-04-28 · ODI 11734361
1. Check engine light comes on. 2. Intelligent collision system (ICS) plashing while driving

引擎 · 2026-03-29 · ODI 11727736

節錄自向 NHTSA 提出的申訴原文（英文），為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2018 · 豪華 SUV

車款	申訴	每車齡年申訴數	申訴指數
2018 Lexus NX	26	3.0	0.07
2018 Lexus RX	47	5.3	0.13
2018 Mercedes-Benz GLE	56	6.4	0.16
2018 BMW X5	72	8.2	0.2
2018 BMW X3	76	8.6	0.21
2018 Mercedes-Benz GLC	99	11.3	0.28
2018 Audi Q7	143	16.3	0.4
2018 Acura MDX	170	19.3	0.48
2018 Audi Q5	207	23.6	0.58

安全召回 (2)

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 案號 20V682000 · 2020-11-04

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

風險: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

處置: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 案號 20V012000 · 2020-01-13

摘要: Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

風險: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

處置: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.

怎麼查你的車有沒有未完成的召回 ›

調查

Pedestrian alert sounds 已結案

DP22005 · 缺陷請願 · ELECTRICAL SYSTEM:PROPULSION SYSTEM · 開啟 2023-01-27 · 已結案 2023-08-07 · 案號 22V063000 · 年款: 2018, 2019, 2020, 2021, 2022

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…