2018 年款 Mercedes-Benz GLE 問題、申訴與召回
NHTSA 收到 2018 年款 Mercedes-Benz GLE 的車主申訴共 56 筆，換算每車齡年 6.4 筆，申訴比一般車少很多（申訴指數 0.16；1.00 為全部追蹤車款的平均）。在我們追蹤的 76 款 2018 年款車中，它的每年申訴數由少到多排第 8 名。與 Mercedes-Benz 其他車款相比，它的申訴率低 35%；與其他豪華 SUV相比則低 55%。
數字只按上路時間標準化，沒有除以銷量：熱賣車款的申訴自然比冷門車款多，而且每筆申訴未經逐一查證。 計算方式
申訴提出日期介於 2017-11-04 與 2026-06-22 之間。 事故發生到提出申訴的中位延遲：10 天。
分析
後一年款（2019）每年 4.4 筆，比這一年款少。2018 年款上路前兩年累積 12 筆申訴，比同年款車的平均低 86%。
最常見的問題類別是電系（佔申訴 21.4%），其次是變速箱／動力系統（17.9%）與煞車（12.5%）。有 9 筆申訴（16.1%）提到碰撞或起火；車主通報 6 人受傷、1 人死亡。
一半的事故發生在年款起算 59 個月內；最集中的時期是五年以後（佔 46%）。近 12 個月新增 7 筆申訴。
NHTSA 沒有列出這個年款的安全召回。有 1 件 NHTSA 調查涵蓋這個年款，最近一件是「Pedestrian alert sounds」（缺陷請願，2023-01-27 開啟，已於 2023-08-07 結案）。
申訴指數
- 對比全部追蹤車款0.16
- 對比 Mercedes-Benz 其他車款0.65
- 對比其他 2018 年款0.14
- 對比其他豪華 SUV0.45
- 上路前兩年的申訴數 · 對比同年款平均 (12)0.14
- 第 8 名／共 76 · 2018排行 ›
1.00 代表與比較組相同；2.00 代表每車齡年的申訴數是比較組的兩倍。
申訴提出的年份
- 通報碰撞: 8
- 通報起火: 1
- 受傷: 6
- 死亡: 1
事故發生時的車齡
事故車齡中位數: 59 個月
車主怎麼說
Mercedes-Benz USA, LLC; Case: XXX My concerns has been denied and overlooked by Mercedes-Benz USA, LLC multiple times since Jan 2026--interims of defective electric system causing sudden locking of steering wheel and shut down car , due to malfunctioning…
The contact owns a 2018 Mercedes-Benz GLE 350. The contact stated that while the vehicle was parked in a pharmacy parking lot with the hold feature engaged, the driver released the brake pedal.
Rear view camera fails to initiate when placed in reverse. Screen doesn’t even try to switch to camera view. Exact same issue found in same make and model recalled with different vins. For some reason this one isn’t included in the recall.
The low beam visibility on this vehicle is extremely dangerous. It's as if you have no headlights on. They can inspect anytime. With low night visibility. Driver is not able to see the road or person which causes a delayed response because of visibility.
Owners of affected Mercedes-Benz vehicles were given no meaningful advance warning that core, built-in safety and emergency communication systems would be permanently disabled.
節錄自向 NHTSA 提出的申訴原文（英文），為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。
同級距對手 · 2018 · 豪華 SUV
| 車款 | 申訴 | 每車齡年申訴數 | 申訴指數 |
|---|---|---|---|
| 2018 Lexus NX | 26 | 3.0 | 0.07 |
| 2018 Lexus RX | 47 | 5.3 | 0.13 |
| 2018 Mercedes-Benz GLE | 56 | 6.4 | 0.16 |
| 2018 BMW X5 | 72 | 8.2 | 0.2 |
| 2018 BMW X3 | 76 | 8.6 | 0.21 |
| 2018 Mercedes-Benz GLC | 99 | 11.3 | 0.28 |
| 2018 Audi Q7 | 143 | 16.3 | 0.4 |
| 2018 Acura MDX | 170 | 19.3 | 0.48 |
| 2018 Audi Q5 | 207 | 23.6 | 0.58 |
安全召回 (0)
這個年款沒有召回紀錄。
調查
- Pedestrian alert sounds 已結案
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…