NHTSA has received 73 owner complaints about the 2022 BMW X5, or 15.2 per year on the road — far fewer complaints than typical (complaint index 0.38, where 1.00 is the average of all tracked vehicles). Among the 92 model-year 2022 vehicles we track, it ranks #36 of 92 by complaints per year (#1 = fewest). Against other BMW models its rate is 28% higher; against other Luxury SUVs it is 7% higher.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2021-10-09 and 2026-10-02. Median delay from incident to filing: 11 days.
73Complaints
15.2Complaints per year on the road
0.38Complaint index vs. all tracked vehicles
1Recalls
13.7%Share involving a crash or fire
31Last 12 months
Analysis
The previous model year (2021) drew 19.0 complaints per year, more than this one. The following model year (2023) drew 8.7 per year, fewer than this one. In its first two years on the road the 2022 model collected 26 complaints, 65% lower than the average vehicle of the same model year.
The most common problem area is Transmission / powertrain (27.4% of complaints), followed by Engine (20.5%) and Electrical (15.1%). Transmission / powertrain complaints are 2.3 times as common here as across all tracked vehicles. 10 reports (13.7%) describe a crash or fire; owners mention 3 injuries and 0 deaths.
Half of the reported incidents happened within 31 months of the model year's start; the busiest period was years three to five (45% of incidents). In the last 12 months 31 new complaints were filed, versus 7 in the 12 months before — up 343%.
NHTSA lists 1 safety recall for this model year. 1 NHTSA investigation covers this model year; the most recent is “Pedestrian alert sounds” (defect petition, opened 2023-01-27, closed 2023-08-07).
Complaint index
vs. all tracked vehicles0.38
vs. other BMW models1.28
vs. other 2022 models0.39
vs. other Luxury SUVs1.07
Complaints in first 2 years on the road · vs. same-year average (26)0.35
I am writing to you as a loyal BMW owner to formally lodge a serious complaint regarding a technical safety failure in my BMW X5 and the subsequent dismissive treatment I received at an authorized service center in New York.
Electrical · 2026-06-04 · ODI 11742057 · Crash
I was turning right into a parking space when the vehicle suddenly accelerated and did not stop when I removed my foot from the accelerator and tried to brake.
Unspecified or other · 2024-08-27 · ODI 11611265 · Crash
The contact owns a 2022 BMW X5. The contact stated that the vehicle failed to start immediately or hesitated while starting. The messages "Goodbye" and "Pre-ventilation" were displayed.
Electrical · 2026-10-02 · ODI 11768590
Starter stops working randomly and has trouble starting sometimes. This may be an issue when in traffic or at a light when the start stop feature could possibly not engage. Vehicle only has 40k miles.
Transmission / powertrain · 2026-09-21 · ODI 11765849
xDrive all-wheel-drive has made the car slow down unexpectedly and produce a shudder, especially in slow corners and under gentle acceleration. The vehicle has also rapidly accelerated upon entering or exiting a freeway on ramp.
Engine · 2026-09-10 · ODI 11763265
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Summary: BMW of North America, LLC (BMW) is recalling certain 2022 4 Series Gran Coupe (430i, 430i xDrive, M440i xDrive); 2019-2022 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M; 2021-2022 X5 xdrive45e; 2020-2022 X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6M and 2019-2023 X7 xDrive40i, X7 xDrive50i, X7 M50i, X7 xDrive60i, X7 M60i, X7M, Alpina XB7 vehicles. The roof function control unit may be programmed incorrectly, allowing the sunroof to close without the key fob present inside the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Risk: A sunroof that closes without the key fob present inside the vehicle can increase the risk of injury.
Remedy: Dealers will reprogram the roof function control unit, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact BMW customer service at 1-800-525-7417.
DP22005 · defect petition · ELECTRICAL SYSTEM:PROPULSION SYSTEM · Opened 2023-01-27 · Closed 2023-08-07 · Campaign 22V063000 · Model years: 2018, 2020, 2021, 2022
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…
