InsightArise CarsU.S. Owner Complaint Index
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BMW X5 problems, complaints & recalls by model year

Fewer Worsening Within ±30% year on year

Across 9 model years (2018–2026), NHTSA has logged 825 owner complaints and 44 safety recalls for the BMW X5. That averages 22.8 complaints per year on the road — fewer complaints than typical (index 0.56 against all tracked vehicles). Within the Luxury SUVs segment it ranks #8 of 9 by complaints per year (#1 = fewest); the segment average is 14.2.

Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count

825Complaints · 2018–2026
22.8Complaints per year on the road
0.56Complaint index vs. all tracked vehicles
44Campaigns · Do-not-drive / park-outside 0
264Last 12 months

Analysis

The trend is worsening. Measured on complaints filed in the first two years on the road and compared with other vehicles of the same model year, the 2023 and 2024 models run 377% above the 2018 and 2019 models (73 early complaints per model year versus 17).

The 2024 model year has the highest rate (52.0 complaints per year) and the 2018 model year the lowest (8.2). Model years 2024 and 2025 run at least 50% above this model's average of 22.8 complaints per year on the road across its tracked model years. Model years 2018 and 2023 run at least 40% below this model's average of 22.8 complaints per year on the road.

Across all tracked model years the most common problem area is Electrical (28.6% of complaints), followed by Engine (24.5%) and Transmission / powertrain (11.9%). Electrical complaints are 1.8 times as common here as across all tracked vehicles. 65 complaints (7.9%) describe a crash or fire; across all model years owners report 34 injuries and 0 deaths.

In the last 12 months owners filed 264 complaints versus 252 in the previous 12 months — up 5%. The 2019 model year generated the most recent reports (58). Across model years, half of all reported incidents occur within 38 months of the model year's start.

Recalls: 44 recall campaigns across the tracked model years, most of them received in 2020 (8). 3 NHTSA investigations have covered this model, 2 still open; the latest is “High pressure fuel pump failure” (engineering analysis, opened 2023-03-17, still open).

Within its segment it has more complaints per year than Lexus NX, Audi Q7, Lexus RX and Mercedes-Benz GLE, but fewer than Acura MDX.

Model years at a glance

2018: 8.2 8.2 2018 2019: 24.5 24.5 2019 2020: 16.6 16.6 2020 2021: 19.0 19.0 2021 2022: 15.2 15.2 2022 2023: 8.7 8.7 2023 2024: 52.0 52.0 2024 2025: 34.7 34.7 2025 2026: 26.0 26.0 2026
YearComplaintsComplaints per year on the roadComplaint indexComplaints in first 2 years on the roadvs. same-year averageLast 12 monthsRecallsMost common issue
2018 Fewest complaints 728.20.2 90.1 115 Engine View ›
2019 19124.50.61 260.33 5813 Engine View ›
2020 11316.60.41 90.16 4911 Engine View ›
2021 11019.00.47 330.54 3812 Engine View ›
2022 7315.20.38 260.35 311 Transmission / powertrain View ›
2023 338.70.22 160.19 134 Electrical View ›
2024 ▲50%+ 14552.01.29 1311.86 188 Electrical View ›
2025 ▲50%+ 6234.70.86 —— 205 Electrical View ›
2026 Too new to rank 2626.00.64 —— 262 Electrical View ›

▲50%+ = 50%+ above this model's average yearly rate. “Too new to rank”: under two years on the road, so the model year cannot be named the one with the fewest complaints yet. 1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road. Complaints in first 2 years on the road: vs. same-year average. How we count

Trend · vs. same-year average

1.0 2018: 0.1 0.1 2018 2019: 0.33 0.33 2019 2020: 0.16 0.16 2020 2021: 0.54 0.54 2021 2022: 0.35 0.35 2022 2023: 0.19 0.19 2023 2024: 1.86 1.86 2024

Complaints in first 2 years on the road ÷ All-vehicle average (1.00)

When complaints were filed

2018: 4 4 2018 2019: 25 25 2019 2020: 14 14 2020 2021: 46 46 2021 2022: 36 36 2022 2023: 78 78 2023 2024: 172 172 2024 2025: 239 239 2025 2026: 211 211 2026

Last 12 months: 264 · Previous 12 months: 252 Within ±30% year on year

Problem areas

Electrical ›

236 · 28.6% · 1.82 vs. all vehicles · Within ±30% year on year

Engine ›

202 · 24.5% · 1.1 vs. all vehicles · Within ±30% year on year

Transmission / powertrain ›

98 · 11.9% · 1.02 vs. all vehicles · Rising

Unspecified or other ›

62 · 7.5% · 0.84 vs. all vehicles · Rising

Brakes ›

61 · 7.4% · 1.23 vs. all vehicles · Falling

Airbags & seat belts

36 · 4.4% · 1.15 vs. all vehicles · Too few recent reports to judge

Body & structure

35 · 4.2% · 0.47 vs. all vehicles · Rising

Steering

23 · 2.8% · 0.44 vs. all vehicles · Too few recent reports to judge

Fuel system

19 · 2.3% · 0.53 vs. all vehicles · Too few recent reports to judge

Driver-assist systems

19 · 2.3% · 0.4 vs. all vehicles · Too few recent reports to judge

Wheels, tires & suspension

17 · 2.1% · 0.82 vs. all vehicles · Too few recent reports to judge

Lighting

12 · 1.5% · 0.94 vs. all vehicles · Too few recent reports to judge

Other

5 · 0.6% · 0.33 vs. all vehicles · Too few recent reports to judge

Only problem areas with at least 40 complaints get their own page.

Vehicle age at incident

  • <1 yr30.8%
  • 1–2 yrs11.4%
  • 2–3 yrs6.8%
  • 3–5 yrs19.2%
  • 5+ yrs31.9%

Median age at incident: 38 months

What owners report

  • On August 16, 2026, while using the Automatic Parking/Parking Assistant feature on my 2026 BMW X5 M60i, the vehicle was performing an automated reverse parking maneuver.
    Electrical · 2026-09-29 · ODI 11767809 · Crash
  • Two incidents accured with 24hrs. My wife called me informing that the 2018 x5 was smoking from the front and making a weird noise, she stopped the vehicle and the vehicle started again.
    Electrical · 2026-09-18 · ODI 11765364 · Fire
  • Description of Safety Concern: I am writing to formally submit a vehicle safety complaint regarding the xDrive transfer case on my 2021 BMW X5.
    Transmission / powertrain · 2026-10-07 · ODI 11769659
  • The contact owns a 2026 BMW X5. The contact stated that while stopped at a red light with the brake pedal depressed, the vehicle unexpectedly moved forward. Additionally, while the vehicle was parked and turned off, the vehicle unintendedly accelerated.
    Other · 2026-10-06 · ODI 11769278
  • My 2019 BMW X5 suffered an identical failure to the 2023-2025 recalls to replace the entire integrated brake system unit at only 31,117 miles. The part # was 34-51-5-A7C-589. The repair work was performed by BMW of Ocala at a cost of $4,134.37 on 8/3/2024.
    Brakes · 2026-10-01 · ODI 11768368

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Segment peers · Luxury SUVs

#ModelsComplaintsComplaints per year on the roadComplaint indexTrendRecent activityRecallsMost common issue
1Lexus NX 2376.70.17 WorseningWithin ±30% year on year9 Electrical
2Audi Q7 3646.80.17 ImprovingWithin ±30% year on year20 Engine
3Lexus RX 44111.70.29 WorseningWithin ±30% year on year12 Airbags & seat belts
4Mercedes-Benz GLE 49812.40.31 WorseningWithin ±30% year on year2 Engine
5Audi Q5 57512.80.32 StableRising19 Electrical
6Mercedes-Benz GLC 52913.30.33 WorseningRising8 Engine
7BMW X3 66515.90.39 ImprovingRising40 Electrical
8BMW X5 82522.80.56 WorseningWithin ±30% year on year44 Electrical
9Acura MDX 98126.60.66 StableRising16 Engine

Recalls by year received

2017: 1 1 2017 2018: 4 4 2018 2019: 5 5 2019 2020: 8 8 2020 2021: 7 7 2021 2022: 3 3 2022 2023: 4 4 2023 2024: 8 8 2024 2025: 3 3 2025 2026: 1 1 2026
  • Campaigns: 44
  • Do-not-drive / park-outside: 0
  • Over-the-air fix: 0

Safety recalls: 2018 (5) · 2019 (13) · 2020 (11) · 2021 (12) · 2022 (1) · 2023 (4) · 2024 (8) · 2025 (5) · 2026 (2)

Investigations

  • High pressure fuel pump failure Open
    EA23001 · engineering analysis · FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP · Opened 2023-03-17 · Campaign 24V957 · Model years: 2018

    The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect alle…

  • Desiccated Air Bag Inflator Rupture Open
    EA21002 · engineering analysis · AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE · Opened 2021-09-17 · Model years: 2018

    From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupt…

  • Pedestrian alert sounds Closed
    DP22005 · defect petition · ELECTRICAL SYSTEM:PROPULSION SYSTEM · Opened 2023-01-27 · Closed 2023-08-07 · Campaign 22V063000 · Model years: 2018, 2020, 2021, 2022

    NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…