InsightArise CarsU.S. Owner Complaint Index
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2020 Chevrolet Malibu problems, complaints & recalls

Fewer Steady

NHTSA has received 195 owner complaints about the 2020 Chevrolet Malibu, or 29.2 per year on the road — fewer complaints than typical for a vehicle of its age (complaint index 0.69, where 1.00 is the average of all tracked vehicles). Among the 82 model-year 2020 vehicles we track, it ranks #47 for fewest complaints per year. Against other Chevrolet models its rate is 36% lower; against other Midsize sedans it is 27% lower.

Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count

Complaints filed between 2020-02-18 and 2026-08-23. Median delay from incident to filing: 14 days.

195Complaints
29.2Complaints per year on the road
0.69Complaint index vs. all tracked vehicles
1Recalls
5.1%Share involving a crash or fire
42Last 12 months

Analysis

The previous model year (2019) drew 24.9 complaints per year, fewer than this one. The following model year (2021) drew 15.5 per year, fewer than this one. In its first two years on the road the 2020 model collected 22 complaints, 61% lower than the average vehicle of the same model year.

The most common problem area is Engine (31.3% of complaints), followed by Transmission / powertrain (24.6%) and Electrical (19.0%). Within Engine reports, owners most often mention “engine”, “vacuum”, “power”, “pedal” and “check”. 10 reports (5.1%) describe a crash or fire; owners mention 7 injuries and 1 death.

Half of the reported incidents happened within 51 months of the model year's start; the busiest period was years three to five (42% of incidents). In the last 12 months 42 new complaints were filed, versus 50 in the 12 months before — a steady pace.

NHTSA lists 1 safety recall for this model year. 2% of the complaints fall in component areas that a recall addresses. 1 NHTSA defect investigation covers this model year; the most recent is “DTN Air Bag Inflator Rupture” (opened 2025-10-21, still open).

Complaint index

  • vs. all tracked vehicles0.69
  • vs. other Chevrolet models0.64
  • vs. other 2020 models0.77
  • vs. other Midsize sedans0.73
  • Complaints in first 2 years on the road · vs. same-year average (22)0.39
  • #47 of 82 · 2020Rankings ›

1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.

Other model years

  • 201881.3 per year1.93
  • 201924.9 per year0.59
  • 202029.2 per year0.69
  • 202115.5 per year0.37
  • 202220.1 per year0.48
  • 202318.5 per year0.44
  • 202414.6 per year0.35
  • 20256.6 per year0.16

Chevrolet Malibu problems, complaints & recalls by model year ›

What owners complain about

  • Engine61 · 31.3% · 1.41×
  • Transmission / powertrain48 · 24.6% · 2.11×
  • Electrical37 · 19.0% · 1.21×
  • Brakes22 · 11.3% · 1.86×
  • Interior & equipment19 · 9.7% · 1.08×
  • Airbags & seat belts4 · 2.1% · 0.55×
  • Steering1 · 0.5% · 0.08×
  • Fuel system1 · 0.5% · 0.12×

vs. all vehicles: 1.00 = All-vehicle average

Engine · Common terms in reports

  • engine40
  • vacuum10
  • power24
  • pedal17
  • check20
  • light28

Transmission / powertrain · Common terms in reports

  • shift park30
  • message17
  • shifter9
  • gear12
  • transmission15
  • park displayed4

Electrical · Common terms in reports

  • shift park15
  • park message5
  • esc4
  • communication4
  • park turn3
  • battery8

Problem areas: Engine · Transmission / powertrain · Electrical · Interior & equipment · Brakes

When complaints were filed

2020: 5 5 2020 2021: 17 17 2021 2022: 23 23 2022 2023: 36 36 2023 2024: 40 40 2024 2025: 46 46 2025 2026: 28 28 2026
  • Crashes reported: 10
  • Fires reported: 0
  • Injuries: 7
  • Deaths: 1

Vehicle age at incident

  • <1 yr3.1%
  • 1–2 yrs12.8%
  • 2–3 yrs10.8%
  • 3–5 yrs42.1%
  • 5+ yrs31.3%

Median age at incident: 51 months

What owners report

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Segment peers · 2020 · Midsize sedans

ModelsComplaintsComplaints per year on the roadComplaint index
2020 Nissan Altima17926.80.64
2020 Hyundai Sonata19128.60.68
2020 Chevrolet Malibu19529.20.69
2020 Toyota Camry27941.80.99
2020 Honda Accord39459.01.4

Safety recalls (1)

SEAT BELTS:CRITICAL FASTENERS Campaign 21V649000 · 2021-08-20

Summary: General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.

Risk: An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.

Remedy: Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.

How to check whether your car has an open recall ›

Investigations

Frequently asked questions

How many complaints were filed for the 2020 Chevrolet Malibu?

195 complaints were filed with NHTSA for the 2020 Chevrolet Malibu, or about 29.2 per year on the road.

What is the most common problem reported for the 2020 Chevrolet Malibu?

The most common category is Engine, accounting for 31.3% of complaints.

Does the 2020 Chevrolet Malibu have any recalls?

NHTSA lists 1 safety recall(s) for this model year. 1 NHTSA defect investigation covers this model year; the most recent is “DTN Air Bag Inflator Rupture” (opened 2025-10-21, still open).

Is the 2020 Chevrolet Malibu still generating complaints?

In the last 12 months 42 new complaints were filed, versus 50 in the 12 months before — a steady pace.

How does the 2020 Chevrolet Malibu compare with similar vehicles?

NHTSA has received 195 owner complaints about the 2020 Chevrolet Malibu, or 29.2 per year on the road — fewer complaints than typical for a vehicle of its age (complaint index 0.69, where 1.00 is the average of all tracked vehicles). Among the 82 model-year 2020 vehicles we track, it ranks #47 for fewest complaints per year. Against other Chevrolet models its rate is 36% lower; against other Midsize sedans it is 27% lower.