NHTSA has received 279 owner complaints about the 2020 Toyota Camry, or 41.8 per year on the road — a typical number of complaints for a vehicle of its age (complaint index 0.99, where 1.00 is the average of all tracked vehicles). Among the 82 model-year 2020 vehicles we track, it ranks #58 for fewest complaints per year. Against other Toyota models its rate is 23% higher; against other Midsize sedans it is about the same.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2019-12-20 and 2026-08-30. Median delay from incident to filing: 6 days.
279Complaints
41.8Complaints per year on the road
0.99Complaint index vs. all tracked vehicles
3Recalls
5.7%Share involving a crash or fire
50Last 12 months
Analysis
The previous model year (2019) drew 52.6 complaints per year, more than this one. The following model year (2021) drew 28.7 per year, fewer than this one. In its first two years on the road the 2020 model collected 85 complaints, 49% higher than the average vehicle of the same model year.
The most common problem area is Engine (22.6% of complaints), followed by Airbags & seat belts (20.4%) and Electrical (17.9%). Within Engine reports, owners most often mention “coolant”, “engine”, “valve”, “bypass” and “brakes far”. 16 reports (5.7%) describe a crash or fire; owners mention 22 injuries and 0 deaths.
Half of the reported incidents happened within 47 months of the model year's start; the busiest period was years three to five (33% of incidents). In the last 12 months 50 new complaints were filed, versus 70 in the 12 months before — a steady pace.
NHTSA lists 3 safety recalls for this model year. 51% of the complaints fall in component areas that a recall addresses. 1 NHTSA defect investigation covers this model year; the most recent is “Pedestrian alert sounds” (opened 2023-01-27, closed 2023-08-07).
Complaint index
vs. all tracked vehicles0.99
vs. other Toyota models1.23
vs. other 2020 models1.11
vs. other Midsize sedans1.04
Complaints in first 2 years on the road · vs. same-year average (85)1.49
The contact owns a 2020 Toyota Camry Hybrid. The contact stated that while parked in the CVS drive-thru, the contact shifted the gear shift into reverse when the vehicle unintendedly accelerated in reverse, the brake pedal was depressed, and the vehicle was…
Other · 2026-01-12 · ODI 11710342 · Crash
I rear ended a stopped tractor pulling a hay baler at 50 mph. my braking system sent no alerts nor did it brake for me. May airbags did not deploy. I sufferered a broken hand as a result of the impact.
Camera / Radar component - yes Camera / Radar unit is available When it failed, the dash lit up with lots of errors: engine check light, anti-skid failure light (even though the system was turned off), rotating errors included: secondary brake system…
Driver-assist systems · 2026-08-30 · ODI 11760803
The fuel pump has a malfunction. The car started jerking and started to accelerate by itself when I was driving it. Yes the problem reproduced. The vehicle is currently under inspection by the manufacturer.
Engine · 2026-08-28 · ODI 11760393
The vehicle contains a known manufacturing defect where the engine coolant bypass valve cracks internally, leaking pressurized fluid directly into the main electrical connector (covered under Toyota CSP 24TE04).
Engine · 2026-08-11 · ODI 11756265
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION Campaign 23V865000 · 2023-12-20
Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
ENGINE AND ENGINE COOLING Campaign 20V064000 · 2020-02-06
Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.
Risk: A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.
Remedy: Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987. Toyota's number for this recall is 20TA04. Lexus' number for this recall is 20LA02.
DP22005 · ELECTRICAL SYSTEM:PROPULSION SYSTEM · Opened 2023-01-27 · Closed 2023-08-07 · Campaign 22V063000 · Model years: 2018, 2019, 2020, 2021, 2022
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…
Frequently asked questions
How many complaints were filed for the 2020 Toyota Camry?
279 complaints were filed with NHTSA for the 2020 Toyota Camry, or about 41.8 per year on the road.
What is the most common problem reported for the 2020 Toyota Camry?
The most common category is Engine, accounting for 22.6% of complaints.
Does the 2020 Toyota Camry have any recalls?
NHTSA lists 3 safety recall(s) for this model year. 1 NHTSA defect investigation covers this model year; the most recent is “Pedestrian alert sounds” (opened 2023-01-27, closed 2023-08-07).
Is the 2020 Toyota Camry still generating complaints?
In the last 12 months 50 new complaints were filed, versus 70 in the 12 months before — a steady pace.
How does the 2020 Toyota Camry compare with similar vehicles?
NHTSA has received 279 owner complaints about the 2020 Toyota Camry, or 41.8 per year on the road — a typical number of complaints for a vehicle of its age (complaint index 0.99, where 1.00 is the average of all tracked vehicles). Among the 82 model-year 2020 vehicles we track, it ranks #58 for fewest complaints per year. Against other Toyota models its rate is 23% higher; against other Midsize sedans it is about the same.