Fewer FallingNHTSA has received 158 owner complaints about the 2020 Audi A4, or 23.3 per year on the road — fewer complaints than typical (complaint index 0.58, where 1.00 is the average of all tracked vehicles). Among the 83 model-year 2020 vehicles we track, it ranks #41 of 83 by complaints per year (#1 = fewest). Against other Audi models its rate is 181% higher; against other Luxury sedans it is 378% higher.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2022-03-11 and 2026-10-05. Median delay from incident to filing: 35 days.
158Complaints
23.3Complaints per year on the road
0.58Complaint index vs. all tracked vehicles
3Recalls
0.6%Share involving a crash or fire
6Last 12 months
Analysis
The previous model year (2019) drew 1.0 complaints per year, fewer than this one. The following model year (2021) drew 2.1 per year, fewer than this one.
The most common problem area is Electrical (77.2% of complaints), followed by Unspecified or other (19.0%) and Other (1.3%). Electrical complaints are 4.9 times as common here as across all tracked vehicles. 1 report (0.6%) describes a crash or fire; owners mention 0 injuries and 0 deaths.
Half of the reported incidents happened within 64 months of the model year's start; the busiest period was after five years (94% of incidents). In the last 12 months 6 new complaints were filed, versus 148 in the 12 months before — down 96%.
NHTSA lists 3 safety recalls for this model year.
Safety recalls (3)
TIRES Campaign 22V034000 · 2022-01-26
Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
Risk: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.
SEATS Campaign 21V874000 · 2021-11-10
Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2017-2020 A4 Allroad, A4 Sedan, 2018-2019 RS5 Coupe, 2019 RS5 Sportback, 2018-2020 A5 Cabriolet, A5 Coupe, A5 Sportback, S4 Sedan, S5 Cabriolet, S5 Coupe, and Audi S5 Sportback vehicles. The cable connecting the seat heater to the Passenger Occupant Detection System (PODS) may have a contact fault, causing the software to misdiagnose a malfunction and disable the passenger air bag.
Risk: A disabled passenger air bag increases the risk of injury in the event of a crash.
Remedy: Dealers will replace the connecting cable and either the heating mat or entire seat cover, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 74E3. This recall is an expansion of Recall 19V-547 (74D9). Vehicles previously repaired under 19V-547 will need to return for the new remedy.
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY Campaign 21V295000 · 2021-04-26
Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
Risk: A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
Remedy: Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.
How to check whether your car has an open recall ›
